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Rejecting the validity of inferred attributions of incompetence in German talk-in-interaction
(2024)
This paper deals with pragmatic inference from the perspective of Conversation Analysis. In particular, we examine a specific variety of inferences - the attribution of incompetence which Self constructs on the basis of Other's prior action, hearable as positioning Self as incompetent (e.g., instructions, offers of assistance, advice); this attribution of incompetence concerns Self's execution of some practical task. This inference is indexed in Self's response, which highlights Self's expertise, or competence concerning the task at hand. We focus on two recurrent types of such responses in our data: (i) accounting for competence through formulations of prior experience with carrying out a practical action and (ii) explicit claims of competence for accomplishing this action. We analyze the interactional environments in which these responses occur, the ways in which the two practices index Self's understanding of being positioned as incompetent and the interactional work they do. Finally, we discuss how through rejecting and inferred attribution of incompetence, Self implicitly seeks to restore their face and defend their autonomy as an agent, yet, without entering an explicit identity-negotiation. Findings rest on the analysis of 20 cases found in video-recordings of naturally occurring talk-in-interaction in German from the corpus FOLK.
Fragen, meist mit systemisch-lösungsorientiertem Hintergrund, gelten im Coaching als Königsweg für den Erfolg. Entsprechend ist eine große Anzahl an Publikationen entstanden, die diese zentrale Intervention in den Blick nehmen. In dieser Praxisliteratur werden Fragen dabei oftmals rezeptartig nach Typus, Funktion und möglichen Anwendungskontexten wie etwa Phasen geordnet sowie anhand dekontextualisierter Beispiele beschrieben. Fragen, die in Praxis- und Lehrbuchsammlungen aufgenommen wurden, sind aus der Theorie hergeleitet und in der Praxis erprobt. Allerdings finden sich in dieser Literatur auch empirisch nicht haltbare Aussagen wie etwa die negative Bewertung geschlossener Fragen. Außerdem stellt ihre dekontextualisierte Darstellungsform insbesondere für unerfahrene Coaches eine Herausforderung bei der Umsetzung ins konkrete Coaching-Handeln dar: Fragen sind immer eingebettet in einen Kontext und müssen auf die Anwesenden, die jeweilige kommunikative Interaktion mit ihnen sowie die lokale sequenzielle Struktur des Gesprächs übersetzt werden. Die wissenschaftliche Überprüfung, wie diese Fragensammlungen im Coaching (erfolgreich) ein- und umgesetzt werden, ist dabei insgesamt noch ganz am Anfang. Der vorliegende Beitrag berichtet von einem aktuellen interdisziplinären Forschungsprojekt, das Fragen in den empirischen Blick nimmt und dabei einen Übergang von Eminenz zur Evidenz ermöglicht. Der Beitrag liefert auch Ideen und Anregungen für Coaches, diese Übersetzungsarbeit zu leisten.
Meaning in interaction
(2024)
This editorial to the Special Issue on “Meaning in Interaction” introduces to the approach of Interactional Semantics, which has been developed over the last years within the framework of Interactional Linguistics. It discusses how “meaning” is understood and approached in this framework and lays out that Interactional Semantics is interested in how participants clarify and negotiate the meanings of the expressions that they are using in social interaction. Commonalities and differences of this approach with other approaches to meaning are flagged, and the intellectual origins and precursors of Interactional Semantics are introduced. The contributions to the Special Issue are located in the larger field of research.
In theater as a bodily-spatial art form, much emphasis is placed on the way actors perform movements in space as an important multimodal resource for creating meaning. In theater rehearsals, movements are created in series of directors' instructions and actors' implementations. Directors' instructions on how to conduct a movement often draw on embodied demonstrations in contrast to verbal descriptions. For instance, to instruct an actress to act like a school girl a director can use depictive (he demonstrates the expected behavior) instead of descriptive (“can you act like a school girl”) means. Drawing on a corpus of 400 h video recordings of rehearsal interactions in three German professional theater productions, from which we selected 265 cases, we examine ways to instruct movement-based actions in theater rehearsals. Using a multimodally extended ethnomethodological-conversation analytical approach, we focus on the multimodal details that constitute demonstrations as complex action types. For the present article, we have chosen nine instances, through which we aim to illuminate (1) The difference in using embodied demonstrations versus verbal descriptions to instruct; (2) typical ways directors combine verbal descriptions with embodied demonstrations in their instructions. First, we ask what constitutes a demonstration and what it achieves in comparison to verbal descriptions. Using a typical case, we illustrate four characteristics of demonstrations that all of the cases we studied share. Demonstrations (1) are embedded in instructional activities; (2) show and do not tell; (3) are responded to by emulating what was shown; (4) are rhetorically shaped to convey the instruction's focus. However, none of the 265 demonstrations we investigated were produced without verbal descriptions. In a second step we therefore ask in which typical ways verbal descriptions accompany embodied demonstrations when directors instruct actors how to play a scene. We distinguish four basic types. Verbal descriptions can be used (1) to build the demonstration itself; (2) to delineate a demonstration verbally within an instruction; (3) to indicate positive (what should be done) and negative (what should be avoided) versions of demonstrations; (4) as an independent means to describe the instruction's focus in addition to the demonstration. Our study contributes to research on how embodied resources are used to create meaning and how they combine with and depend on verbal resources.
We present a collection of (currently) about 5.500 commands directed to voice-controlled virtual assistants (VAs) by sixteen initial users of a VA system in their homes. The collection comprises recordings captured by the VA itself and with a conditional voice recorder (CVR) selectively capturing recordings including the VA-directed commands plus some surrounding context. Next to a description of the collection, we present initial findings on the patterns of use of the VA systems during the first weeks after installation, including usage timing, the development of usage frequency, distributions of sentence structures across commands, and (the development of) command success rates. We discuss the advantages and disadvantages of the applied collection-specific recording approach and describe potential research questions that can be investigated in the future, based on the collection, as well as the merit of combining quantitative corpus linguistic approaches with qualitative in-depth analyses of single cases.
This article investigates mundane photo taking practices with personal mobile devices in the co-presence of others, as well as “divergent” self-initiated smartphone use, thereby exploring the impact of everyday technologies on social interaction. Utilizing multimodal conversation analysis, we examined sequences in which young adults take pictures of food and drinks in restaurants and cafés. Although everyday interactions are abundant in opportunities for accomplishing food photography as a side activity, our data show that taking pictures is also often prioritized over other activities. Through a detailed sequential analysis of video recordings and dynamic screen captures of mobile devices, we illustrate how photographers orient to the momentary opportunities for and relevance of photo taking, that is, how they systematically organize their photographing with respect to the ongoing social encounter and the (projected) changes in the material environment. We investigate how the participants multimodally negotiate the “mainness” and “sideness” (Mondada, 2014) of situated food photography and describe some particular features of participants’ conduct in moments of mundane multiactivity.
The Encyclopedia of Terminology for Conversation Analysis and Interactional Linguistics is an online resource for students and scholars of CA/IL, publicly available on the EMCA Wiki page. Encyclopedias and glossaries are widespread across various fields and methods, and serve as immensely valuable resources. Given the extent to which the EMCA/IL community has expanded over the years—both terminologically as well as geographically—we hope that this encyclopedia of terminology will be well received by students and practitioners of CA and IL across the globe.
Wissenschaftskommunikation gehört auch in den Sprachwissenschaften inzwischen zu den regelmäßigen Aufgaben neben Forschung und Lehre. Die Aktivitäten reichen von "kleineren Formaten" wie TikTok-Videos zu linguistischen Themen bis zum Aufbau des "Forum Deutsche Sprache" durch das IDS Mannheim als eine Art "Museum für Sprachwissenschaft". Im Rahmen des Uni.Stadt.Fests 2019, einer ganztägigen Veranstaltung anlässlich des 50jährigen Jubiläums der Universität Bielefeld, haben wir – Gesprächsforschende der Universität – die Gesprächsanalyse an einem Stand als Forschungsmethode erlebbar gemacht: in einem sogenannten "Plauderlabor". Die Idee zu diesem Projekt basiert auf dem "Conversational Rollercoaster" von Albert et al. (2018), einem partizipatorischen Format zur Demonstration der konversationsanalytischen Methode, entwickelt für eine Wissenschaftsmesse in London 2016. Zur Vorbereitung des Plauderlabors organisierte sich in Bielefeld eine interdisziplinäre Gruppe mit den Lehrstuhlinhaberinnen Ruth Ayaß (Methoden der empirischen Sozialforschung mit dem Schwerpunkt qualitative Methoden, Fakultät für Soziologie), Barbara Job (Sprache und Kommunikation, Fakultät für Linguistik und Literaturwissenschaft) und Friederike Kern (Germanistik/Frühe sprachliche Bildung und frühes Lernen, Fakultät für Linguistik und Literaturwissenschaft) sowie ca. 30 wissenschaftlichen Mitarbeiter*innen, Doktorand*innen und studentischen Hilfskräften, teils aus dem Zentrum für Lehren und Lernen (ZLL) und der Bielefeld School of Education (BiSEd). Unsere Erfahrungen mit dem Plauderlabor wollen wir im Folgenden teilen.
This paper examines multi-unit turns that allow speakers to retrospectively close the prior sequence while prospectively launching a new sequence, which Schegloff (1986) referred to as interlocking organization. Using English telephone conversations as data, we focus on how multi-unit turns are used for topic shifts, and show that interlocking organization operates in conjunction with other phonetic and lexical features, such as increased pitch and overt markers of disjunction (e.g., “listen”). In addition, speakers utilize an audible inbreath that is placed between the first and the second units as a central interactional resource to project further talk, thereby suppressing speaker transition and possibly highlighting the action delivered in the second unit as being distinctly new. We propose that interlocking multi-unit turns, when used to make topically disjunctive moves, promote progressivity by avoiding a possible lapse in turn transition
Using multimodal conversation analysis, we investigate how novices learning the “inner body” acting technique in the context of a community theater project share their experiences of the bodily exercises through verbal and embodied conduct. We focus on how verbal description and bodily enactment of the experience mutually elaborate each other, and how the experienced sensorimotor and affective qualities are made to be witnessed and recognized by the others. Participants describe their experiences without naming qualities. Instead, a display of the experienced qualities is made accessible to others through coordinating the unfolding talk and bodily conduct. In particular, we show how grammatical and action projection is fulfilled by interconnected verbal and embodied conduct, with body movement and posture giving off ineffable experiential qualities. The moving body appears both as a source of the experience and as a resource for depicting perceived qualities to others; additional resources (non-specific person reference and gaze aversion) contribute to organizing the subjective and intersubjective layers of the reflection of the experiences. The study contributes to and extends recent research on sensoriality in interaction by focusing on phenomena of proprioception and interoception. The data are two cases drawn from 60 h of video-recordings made in the context of a devised community theater project. The data are in Finnish with English translations.
ZuRecht steht für Zugang zur Recherche in Transkripten. Es handelt sich um eine prototypische Implementierung einer webbasierten grafischen Benutzeroberfläche, welche Zugriff auf Transkripte gesprochener Sprache aus dem Archiv für Gesprochenes Deutsch (AGD) des Leibniz-Instituts für Deutsche Sprache (IDS) bietet. Der Zugriff erfolgt über die neue, im Projekt „ZuMult“ entwickelte Schnittstelle zur Suche in mündlichen Korpora. ZuRecht dient einerseits der Demonstration der Möglichkeiten der neuen Schnittstelle, indem es komplexe Suchanfragen mit der speziell für die Korpusrecherche entwickelten Anfragesprache CQP auf Transkriptionen gesprochener Sprache erlaubt. Andererseits kommt ZuRecht als Erweiterung der Datenbank für Gesprochenes Deutsch (DGD) zum Einsatz und eröffnet den DGD-Nutzer:innen viele neue Forschungsmöglichkeiten, insbesondere auf den Gebieten der Gesprächsanalyse und der DaF/DaZ-bezogenen Forschung. Im Beitrag werden die Funktionalitäten von ZuRecht ausführlich vorgestellt und ihre Einsatzmöglichkeiten in den genannten Disziplinen exemplarisch vorgeführt.
Das Forschungs- und Lehrkorpus für GesprochenesDeutsch (FOLK) ist ein Korpus des gesprochenen Deutsch in natürlichen sozialen Interaktionen, das seit 2008 in der Abteilung Pragmatik am Leibniz-Institut für Deutsche Sprache in Mannheim aufgebaut wird. FOLK besteht aus Audio- und Videoaufzeichnungen natürlicher Gespräche aus verschiedensten gesellschaftlichen Bereichen (private, institutionelle und öffentliche Interaktionsdomäne), die durch Transkription, weitere Annotationen und Metadaten-Dokumentation für korpusgestützte Analysen erschlossen und zur wissenschaftlichen Nutzung bereitgestellt werden. FOLK wird auf vielfältige Weise für Untersuchungen zum gesprochenen Deutsch genutzt, insbesondere in der Gesprächsforschung, der Korpuslinguistik und anwendungsorientierten Zweigen der Linguistik.
This study investigates other-initiated repair and its embodied dimension in casual English as lingua franca (ELF) conversations, thereby contributing to the further understanding of multimodal repair practices in social interaction. Using multimodal conversation analysis, we focus on two types of restricted other-initiation of repair (OIR): partial repeats preceded or followed by the question word what (i.e., what X?/X what?) and copular interrogative clauses (i.e., what is X). Partial repeats with what produced with rising final intonation are consistently accompanied by a head poke and treated as relating to troubles in hearing, with the repair usually consisting of a repeat. In contrast to these partial repeats, copular interrogative clauses are produced with downward final intonation and accompanied by face-related embodied conduct. The what is X OIRs primarily target code-switched lexical items, the understanding of which is critical for maintaining the repair initiator’s involvement in the ongoing sequence. This study also contributes some general reflections on the possible complexity of OIR and repair practices from a multimodal perspective.
In this presentation I show first results from an ongoing study about syntactic complexity of sanctioning turns in spoken language. This study is part of a larger project on sanctioning of misconduct in social interaction in different European languages (English, German, Italian and Polish). For the study I use video recordings of different everyday settings (family breakfasts, board game interactions and car rides) with three or four participants. These data come from the Parallel European Corpus of Informal Interaction (Kornfeld/Küttner/Zinken 2023; Küttner et al. submitted). I focus on sanctioning turns with more than one turn-constructional unit (see among others for TCUs: Sacks/Schegloff/Jefferson 1974; Clayman 2013). The study asks how often TCUs are linked to each other in the different languages, for what function, and how language diversity enters into this. Note that complex sanctioning turns do not always come as complex sentences.
Interactants who encounter co-participant conduct which they find to be socio-normatively problematic or troublesome are faced with a range of choices. First and foremost, this includes the issue of whether to directly address it, or to simply ‘let it pass’ (at least for now) (Emerson/Messinger 1977). In the case of the former, the issue then becomes how to address it. Across the various ways in which participants can pragmatically engage with what they perceive to be transgressive or untoward behavior (e.g., Pomerantz 1978; Schegloff 1988b; Dersley/Wootton 2000; Günthner 2000; Bolden/Robinson 2011; Potter/Hepburn 2020; see also Rodriguez 2022), they sometimes meta-pragmatically formulate the co-participant’s doings in terms of specific actions. Such action descriptions are necessarily selective (Sacks 1963; Schegloff 1972, 1988a; Sidnell/Barnes 2013): They foreground certain aspects of the co-participant’s conduct, while backgrounding others, and thus contribute to publically construeing the formulated conduct in particular ways (Jayyusi 1993), viz. as socio-normatively problematic, transgressive or untoward, and interactionally accountable (Robinson 2016; Sidnell 2017).
It is a ubiquitous phenomenon of everyday interaction that participants confront their co-participants for behaviour that they assess as undesirable or in some other way untoward. In a set of video data of informal interaction from the PECII corpus (Parallel European Corpus of Informal Interaction), cases of such sanctions have been collected in English, German, Italian and Polish data. This study presents work in progress and focuses on interrogatively formatted sanctions, in particular on non-polar interrogatives. It has already been shown that interrogatives can do much more than ask questions (Huddleston 1994). They can also function as directives (Lindström et al. 2017) or, more specifically, as requests (Curl/Drew 2008), as invitations (Margutti/Galatolo 2018) or reproaches (Klattenberg 2021), among others. What makes them interesting for cross-linguistic comparison is that the four languages that are considered provide different morphological and (morpho-)syntactical ressources for the realization of interrogative phrases. For example, German provides the option of building in the modal particle denn that reveals a previous lack of clarity and obliges the co-participant(s) to deliver the missing information (Deppermann 2009). Of course, the other three languages have modal particles, too (e.g. allora in Italian or though in English), but they do not seem to convey the same semantic and interactional qualities as denn. From an interactional point of view, one could think that interrogatives are a typical and effective way of solliciting accounts, since formally they open up a conditionally relevant space for an answer or a
reaction. But as the data shows, this does not guarantee that they are actually responded to. Another relevant aspect in the context of sanctions is that the interrogative format seems to carry a certain ‚openness‘ that might be seen as a mitigating effect and thus provides an interesting point of comparison with other mitigating devices. This study uses the methods of conversation analysis and interactional linguistics. It is based on a collection of 148 interrogative sanctions (out of which 84 are non-polar interrogatives) covering the four languages. I draw on coded data from roughly 1000 cases to get a first overall idea of how the interrogative format might differ from other formats, and how it might interrelate with specific features – for example, if subsequently an account is delivered. Going more into depth, the interrogative sanctions will then be analyzed with respect to their formal design (e.g. polar questions vs. content questions vs. tag questions, Rossano 2010; Hayano 2013) and to their pragmatic implications. I also analyze reactions to such sanctions – both formally (cf. Enfield et al. 2019, 279) and, again, from an interactional perspective (e.g. acceptance/compliance vs. challenging/defiance; Kent 2012; Cekaite 2020). A more detailed zooming in on the sequential unfolding of some particularly interesting
instances of sanctioning interrogatives will make the picture complete.
Hintergrund
Die sprachlichen Äußerungen sind ein zentrales Medium in Psychotherapien, d. h., Psychotherapie wirkt im Wesentlichen über die Sprache, über das Miteinanderreden. Angesichts der Bedeutung des sprachlichen Austauschs ist es relevant, die Mechanismen, über die Sprache in Psychotherapieprozessen wirkt, genauer zu verstehen. Die linguistische Psychotherapieforschung nutzt hierfür vielfältige Methoden.
Ziel der Arbeit
Vorliegender Beitrag demonstriert exemplarisch 2 mikroanalytische Ansätze.
Material und Methoden
Eine transkribierte Psychotherapiesitzungssequenz wurde aus Perspektive der psychodynamischen Theorie inhaltlich interpretiert und bezüglich sprachlicher Merkmale mithilfe von 2 Methoden mikroanalytisch beurteilt: Die verbalen Techniken (Fokus Therapeutenäußerungen) wurden mithilfe der Psychodynamischen Interventionsliste (PIL) geratet und eine detaillierte Konversationsanalyse (Fokus Dialog) erfolgte.
Ergebnisse
Analysen mit der PIL zeigten, dass im Sitzungsausschnitt überwiegend die Techniken „Bedeutung hinzufügen“ und „Wiederholen, Umschreiben, Zusammenfassen“ verwendet wurden. Thematisch wurde besonders auf den „Vater“ Bezug genommen, gefolgt von der „Therapeutin“. Der zeitliche Bezug lag schwerpunktmäßig in der „Vergangenheit“. Die Gesprächsanalyse rekonstruiert, dass der Wechsel auf die Erlebensebene die Therapiesituation selbst in den Fokus rückt. Mithilfe sequenzieller Handlungszwänge werden extratherapeutische Konstellationen in der Vergangenheit und therapeutische Gegenwart kontrastierbar sowie intersubjektiv bearbeitbar gemacht.
Schlussfolgerung
Die eigene Sprache und den Dialog im Therapieprozess zu beobachten, kann für Therapeuten aufschlussreiche Erkenntnisse über Folgen und Voraussetzungen eigener Interventionen liefern. Forschungen an der interdisziplinären Schnittstelle von Psychotherapie und Linguistik sind lohnenswert.
This contribution investigates the use of the Czech particle jako (“like”/“as”) in naturally occurring conversations. Inspired by interactional research on unfinished or suspended utterances and on turn-final conjunctions and particles, the analysis aims to trace the possible development of jako from conjunction to a tag-like particle that can be exploited for mobilizing affiliative responses. Traditionally, jako has been described as conjunction used for comparing two elements or for providing a specification of a first element [“X (is) like Y”]. In spoken Czech, however, jako can be flexibly positioned within a speaking turn and does not seem to operate as a coordinating or hypotactic conjunction. As a result, prior studies have described jako as a polyfunctional particle. This article will try to shed light on the meaning of jako in spoken discourse by focusing on its apparent fuzzy or “filler” uses, i.e., when it is found in a mid-turn position in multi-unit turns and in the immediate vicinity of hesitations, pauses, and turn suspensions. Based on examples from mundane, video-recorded conversations and on a sequential and multimodal approach to social interaction, the analyses will first show that jako frequently frames discursive objects that co-participants should respond to. By using jako before a pause and concurrently adopting specific embodied displays, participants can more explicitly seek to mobilize responsive action. Moreover, as jako tends to cluster in multi-unit turns involving the formulation of subjective experience or stance, it can be shown to be specifically designed for mobilizing affiliative responses. Finally, it will be argued that the potential of jako to open up interactive turn spaces can be linked to the fundamental comparative semantics of the original conjunction.
In this article we examine moments in which parents or other caregivers overtly invoke rules during episodes in which they take issue with, intervene against, and try to change a child’s ongoing behavior or action(s). Drawing on interactional data from four different languages (English, Finnish, German, Polish) and using Conversation Analytic methods, we first illustrate the variety of ways in which parents may use such overt rule invocations as part of their behavior modification attempts, showing them to be functionally versatile interactional objects. Their interactional flexibility notwithstanding, we find that parents typically invoke rules when, in the course of the intervention episode, they encounter trouble with achieving an acceptable compliant outcome. To get at the distinct import of rule formulations in this context, we then compare them to two sequential alternatives: parental expressions of an experienced negative affective state, and parental threats. While the former emphasize aspects of social solidarity, the latter seek to enforce compliance by foregrounding a power asymmetry between the parent and the child. Rule formulations, by contrast, are designedly impersonal and appear to be directed at what the parents construe as shortcomings in common-sense practical reasoning on the child’s part. Reflexively, the child is thereby cast as not having properly applied common-sense ‘practical reason’ when engaging in what is treated as the problematic behavior or action. Overt rule invocations can, therefore, be understood as indexical appeals to practical reason.
Within a rapidly digitalising society, it is important to understand how the learning and teaching of digital skills play out in situ, particularly amongst older adults who acquire these skills later in life. This paper focuses on participants engaged in the process of learning digital skills in adult education courses. Using video recordings from adult education centres in Finland and Germany, we explore how students mobilise their teachers’ assistance when encountering problems with their smartphones, laptops or tablets. Prior research on social interaction has shown that assistance can be recruited through a variety of verbal and embodied formats. In this specific educational setting, participants can use complaints about their digital skills or mobile devices to obtain assistance. Utilising multimodal conversation analysis, we describe two basic sequence types involving students’ complaints, discuss their cross-linguistic characteristics, and reflect on their connection to this educational setting and digital devices.
We examine moments in social interaction in which a person formulates what another thinks or believes. Such formulations of belief constitute a practice with specifiable contexts and consequences. Belief formulations treat aspects of the other person's prior conduct as accountable on the basis that it provided a new angle on a topic, or otherwise made a surprising contribution within an ongoing course of actions. The practice of belief formulations subjectivizes the content that the other articulated and thereby topicalizes it, mobilizing commitment to that position, an account, or further elaboration. We describe how the practice can be put to work in different activity contexts: sometimes it is designed to undermine the other's position as a subjective 'mere belief', at other times it serves to mobilize further topic talk. Throughout, belief formulations show themselves to be a method by which we get to know ourselves and each other as mental agents.
Spontan kreierte Okkasionalismen sind rekurrenter Bestandteil verbaler Interaktionen. Vor dem Hintergrund, dass die Bedeutung von Okkasionalismen nicht konventionalisiert und damit potenziell unbekannt ist, untersucht der vorliegende Beitrag aus gesprächsanalytischer Perspektive die Frage, unter welchen Bedingungen die Bedeutung okkasioneller Ausdrücke in Folgeäußerungen selbstinitiiert oder fremdinitiiert erklärt wird und wann dies nicht der Fall ist. Es zeigt sich, dass die überwältigende Mehrheit der 1.068 analysierten Okkasionalismen aus verschiedenen Gründen kein Verstehensproblem darstellt. Wird die Bedeutung eines Okkasionalismus dennoch selbstinitiiert erklärt, dient dies oft anderen Zwecken als der Verstehenssicherung. Wird dagegen die Bedeutung eines nicht problemlos erschließbaren Okkasionalismus nicht unmittelbar selbstinitiiert erläutert, dient der ‚rätselhafte‘ Ausdruck als interaktive Ressource dazu, Rezipient/-innen neugierig zu machen, Nachfragen zu elizitieren und damit Folgeäußerungen zu lizenzieren.
Der Beitrag präsentiert Ergebnisse des Projekts „Deutsch im Beruf: Die sprachlich-kommunikative Integration der Flüchtlinge“, das am Leibniz-Institut für Deutsche Sprache (IDS) durchgeführt wird. Im ersten Teil wird auf die zweistufige Sprachstandserhebung in den allgemeinen Integrationskursen eingegangen, die zusammen mit dem Goethe-Institut umgesetzt wurde. Bei der ersten Erhebung zu Beginn der Kurse wurden mit einer Tabletumfrage die Sozialdaten und Sprachenbiografien der Teilnehmenden erhoben. Bei der zweiten Erhebung am Ende der gleichen Kurse ging es darum, mit Hilfe der Analyse von Sprachaufnahmen das erreichte mündliche Kompetenzniveau der Teilnehmenden zu ermitteln. Im zweiten Teil des Beitrags stellen wir Ergebnisse unserer ethnografisch-gesprächsanalytischen Feldstudien vor, die wir in verschiedenen Arbeitskontexten wie Qualifizierungsmaßnahmen, duale Berufsausbildung und betriebliche Praktika durchgeführt haben. In Bezug auf die zentralen Fragen zu gegenseitiger Verständigung und der Sprachvermittlung am Arbeitsplatz konnten wir im Rahmen unserer Ethnografien drei prototypische Praktiken feststellen, auf die wir näher eingehen: a) „kaum Verständnissicherung und Sprachvermittlung“, b) „ad-hoc Verständnissicherung und Sprachvermittlung“ und c) „systematische Verständnissicherung und Sprachvermittlung“. Des Weiteren fokussieren wir im letzten Teil des Beitrags die Ergebnisse unserer ethnografischen Langzeitstudie zu Betriebspraktika von studierenden Geflüchteten. Anhand der Untersuchung von Reparaturen zeigt sich hier die Entwicklung der interaktionalen Kompetenz eines L2-Sprechers, die mit einer zunehmenden kommunikativen Integration in Teamgesprächen einhergeht.
Widerstand als psychoanalytisches Konzept beschreibt die Ambivalenz von Psychotherapiepatient*innen gegenüber dem therapeutischen Veränderungsprozess. Während der*die Patient*in sich mit dem Wunsch, bestimmte Veränderungen zu erzielen, auf die Therapie einlässt, stellen sich diesem Wunsch unbewusste Kräfte entgegen, die versuchen, den Status quo aufrechtzuerhalten. Hintergrund ist die Annahme, dass Widerstand eine Schutzfunktion darstellt, um schmerzhafte Affekte abzuwehren, die integraler Bestandteil eines psychotherapeutischen Prozesses sind. Therapeut*innen sehen sich vor der Aufgabe, Widerstandsphänomene als solche zu erkennen, deren Funktion zu verstehen und einen gemeinsamen Verstehensprozess mit dem*der Patient*in zu ermöglichen. Eine gesprächsanalytische Untersuchung von Widerstand und dessen kommunikativer Bearbeitung bietet eine wertvolle Ergänzung zur psychotherapeutischen Betrachtungsweise. Ein bislang in der Literatur wenig beachtetes Widerstandsphänomen ist Verbosität, womit gemeinhin ausufernde, unfokussierte Erzählungen gemeint sind. Aufbauend auf der bisher einzigen gesprächsanalytischen Untersuchung zu Verbosität als Widerstandsphänomen von Fenner, Spranz-Fogasy und Montan (2022) ist das Ziel der vorliegenden Arbeit, herauszuarbeiten, wie Widerstandsmanagement bei Verbosität verwendet wird. Dafür werden zwei Fallbeispiele gesprächsanalytisch untersucht. Diese stammen aus einem Korpus 34 videographierter ambulanter psychodynamischer Therapiesitzungen. Anhand des ersten Fallbeispiels wird deutlich, dass Verbosität als Widerstandsphänomen nicht nur patient*innenseitig geäußert wird, sondern gemeinsam mit dem*der Therapeut*in interaktiv hergestellt und forciert werden kann. Das zweite Beispiel zeigt, wie Widerstandsmanagement zu einer Auflösung des Widerstands führen kann. Die Analysen verdeutlichen zum einen auch, dass der psychoanalytische Widerstandsbegriff aus gesprächsanalytischer Sicht kritisch zu betrachten ist und zum anderen, dass beide Disziplinen nicht unbedingt zu den gleichen Ergebnissen kommen.
This article examines how the most frequent imperative forms of the verb to show in German (zeig mal) and Czech (ukaž) are deployed in object-centred sequences. Specifically, it focuses on smartphone-based showing activities as these were the main sequential environments of show imperatives in the datasets investigated. In both languages, the imperative form does not merely aim to elicit a responsive action from the smartphone holder (such as making the device available) but projects an individual course of action from the requester’s side in the form of an immediate visual inspection of the digital content. This inspection is carried out as part of a joint course of action, allowing the recipient to provide a more detailed response to a prior action. Therefore, this specific imperative form is proven to be cross-linguistically suited to technology-mediated inspection sequences.
This study examines head nods produced as embodied and silent answers to polar questions before a transition relevance place has been reached. It discusses the notion of “response” and the ways in which the literature conceptualizes head nods. The analysis of video recordings of ordinary and institutional multiparty interactions shows that answer-nods rely on mutual gaze and that affirmative head nods may co-occur with other facial expressions (e.g., eye blinks). By replying with a silent head nod, respondents may complete an unfolding adjacency pair without claiming speakership, thereby enabling the questioner to extend their turn-in-progress. Alternatively, respondents may expand their answer-nod with talk, in which case silent nodding may contribute to organizing the smooth transition of turns-at-talk. Head nods produced while a question is unfolding are described as a microsequential phenomenon that may affect the questioner’s turn-in-progress. Data are in French and Italian.
This article explores the relation between word order and response latency, focusing on responses to question-word questions. Qualitative (multimodal) and quantitative analyses of naturally occurring conversations in French—where question-words can occur in initial, medial, or final position within the question—show that variation in word order affects the timing of responses. It is argued that this is so because word order provides a differential basis for action ascription, creating different temporal opportunities for projecting the recipient’s next relevant action. The frequent occurrence of early responses to questions with an initial question-word, in particular, stresses the importance of the recognition point of an action under way for response timing and shows respondents’ pervasive orientation to sequential progressivity. Findings highlight how lexico-syntactic trajectories of emergent turns, prior talk and actions, material and bodily features of interaction, and participants’ shared expectations conspire in shaping the time-courses of action ascription and action projection.
This study documents change over time and across proficiency levels in French second-language (L2) speakers’ practices for initiating complaints. Prior research has shown that speakers typically initiate complaints in a stepwise manner that indexes the contingent, moral, and delicate nature of the activity. Although elementary speakers in my data often launch complaint sequences in a straightforward way, they sometimes embodiedly foreshadow verbal expressions of negative stance or delay negative talk through brief positively valenced prefaces. More advanced speakers in part rely on the same initiation practices as elementary speakers. In addition, they recurrently use extensive prefatory work that accounts for and legitimizes the upcoming complaint, and they regularly initiate complaints jointly with coparticipants through a progressive escalation of negative stance expressions. I document interactional resources involved in this change and discuss the findings in terms of speakers’ development of L2 interactional competence. Data are in French with English translations.
The human ability to anticipate upcoming behavior not only enables smooth turn transitions but also makes early responses possible, as respondents use a variety of cues that provide for early projection of the type of action that is being performed. This article examines resources for projection in interaction in three unrelated languages—Finnish, Japanese, and Mandarin—in sequences where speakers make evaluative assertions on a topic. The focus is on independently agreeing responses initiated in early overlap. Our cross-linguistic analysis reveals that while projection based on the ongoing turn-constructional unit relies on language-specific grammatical constructions, projection based on the larger context seems to be less language-dependent. A crucial finding is that in the target sequences, stances taken toward the topic already during earlier talk, as well as other structural patterns, are among the resources that recipients use for projecting how and when the ongoing turn will end.
Focusing on request sequences, this article explores dynamics of projection and anticipation, enabling participants to produce early responses to requests. In particular, the analyses highlight the importance of multimodal formatting and the specific temporalities of multiple multimodal resources for the emergence of projections and the possibility to anticipate an ongoing action. Moreover, the analyses pinpoint the relevance of the local ecology and the praxeological context for the participants, enabling them to anticipate the next relevant action. These features characterizing the temporality of multimodal Gestalts, the relevance of the local ecology, and the details of the praxeological context make it possible for participants to produce very early responses and also to accomplish an action even before it has been actually requested.
How do people’s interactional practices change over time? Can conversation analysis identify those changes, and if so, how? In this introductory article, we scrutinize the novel insights that can be gained from examining interactional practices over time and discuss the related methodological challenges for longitudinal CA. We first retrace CA’s interest in the temporality of social interaction and then review three lines of current CA work on change over time: developmental studies, studies of sociohistorical change, and studies of joint interactional histories. Existing work shows how the execution of locally coordinated actions and their meanings change over time; how prior actions inform future actions; and how resources, practices, and structures of joint action emerge over people’s repeated interactional encounters. We conclude by arguing that the empirical analysis of the microlevel organization of social interaction, which is the hallmark of CA, can elucidate the fine-grained situated interactional infrastructure that provides for the larger-scale social dynamics that have been of interest to other lines of research.
As part of our project "German at Work: The Linguistic and Communicative Integration of Refugees" at the Leibniz-Institute for the German Language (Mannheim, Germany), we are conducting several ethnographic field studies to investigate the integration process of refugees into various professional fields. The guiding questions are which linguistic and communicative problems arise in workplace interactions between refugees and their colleagues and with which communicative practices the participants ensure mutual understanding. In the present article, we further focus on the question whether and how the professional trainers use the work interactions as opportunities for language mediation and which practices they use.
Der Beitrag widmet sich der Ausgestaltung von Instruktionen und Aufforderungen zum rückwärts Einparken im theoretischen und praktischen Fahrschulunterricht in Abhängigkeit von den Eigenschaften der jeweiligen Unterrichtssituation. Verglichen werden dazu Instruktionssequenzen aus drei Vermittlungstypen: 1. die Instruktion anhand einer software-gestützten Einparksimulation im Theorie-Unterricht, 2. die Instruktion anhand einer Modellautodemonstration im Fahrschulauto, und 3. der direkt angeschlossene erste praktische Übungsvorgang. Eine Untersuchung der grammatischen Ausgestaltung der Instruktionen und der verkörperten Handlungen zeigt eine besondere Funktion der Modellautodemonstration: Dieser Vermittlungstyp vereint Aspekte sowohl der Unterrichtssituation im Fahrschulraum als auch im fahrenden Auto. Die Orientierungspunkte am Modell werden mit denen des 'realen' Autos und seiner Umgebung verbunden. Dabei offenbart sich in den Instruktionen und Aufforderungen ein Kontinuum von Theorie und Praxis, dessen Ausprägungen maßgeblich von der (Ent-)Kopplung bezüglich der Anwendungssituation und der (Nicht-)Mobilität des Autos abhängen. Die Untersuchung zeigt, wie grammatische und multimodale Formen an ihren lokalen und situativen Kontext angepasst und interpretiert werden.
Playing videogames is a popular social activity; people play videogames in different places, on different media, in different situations, alone or with partners, online or offline. Unsurprisingly, they thereby share space (physically or virtually) with other playing or non-playing people. The special issue investigates through different contexts and settings how non-players become participants of the gaming interaction and how players and non-players co-construct presence. The introduction provides a problem-related context for the individual contributions and then briefly presents them.
The term “pivot” usually refers to two overlapping syntactic units such that the completion of the first unit simultaneously launches the second. In addition, pivots are generally said to be characterized by the smooth prosodic integration of their syntactic parts. This prosodic integration is typically achieved by prosodic-phonetic matching of the pivot components. As research on such turns in a range of languages has illustrated, speakers routinely deploy pivots so as to be able to continue past a point of possible turn completion, in the service of implementing some additional or revised action. This article seeks to build on, and complement, earlier research by exploring two issues in more detail as follows: (1) what exactly do pivotal turn extensions accomplish on the action dimension, and (2) what role does prosodic-phonetic packaging play in this? We will show that pivot constructions not only exhibit various degrees of prosodic-phonetic (non-)integration, i.e., differently strong cesuras, but that they can be ordered on a continuum, and that this cline maps onto the relationship of the actions accomplished by the components of the pivot construction. While tighter prosodic-phonetic integration, i.e., weak(er) cesuring, co-occurs with post-pivot actions whose relationship to that of the pre-pivot tends to be rather retrospective in character, looser prosodic-phonetic integration, i.e., strong(er) cesuring, is associated with a more prospective orientation of the post-pivot’s action. These observations also raise more general questions with regard to the analysis of action.
Research on multimodal interaction has shown that simultaneity of embodied behavior and talk is constitutive for social action. In this study, we demonstrate different temporal relationships between verbal and embodied actions. We focus on uses of German darf/kann ich? (“may/can I?”) in which speakers initiate, or even complete the embodied action that is addressed by the turn before the recipient’s response. We argue that through such embodied conduct, the speaker bodily enacts high agency, which is at odds with the low deontic stance they express through their darf/kann ich?-TCUs. In doing so, speakers presuppose that the intersubjective permissibility of the action is highly probable or even certain. Moreover, we demonstrate how the speaker’s embodied action, joint perceptual salience of referents, and the projectability of the action addressed with darf/kann ich? allow for a lean syntactic design of darf/kann ich?-TCUs (i.e., pronominalization, object omission, and main verb omission). Our findings underscore the reflexive relationship between lean syntax, sequential organization and multimodal conduct.
Our study deals with early bodily responses to directives (requests and instructions, i.e., second pair parts [SPPs]) produced before the first pair part (FPP) is complete. We show how early bodily SPPs build on the properties of an emerging FPP. Our focus is on the successive incremental coordination of components of the FPP with components of the SPP. We show different kinds of micro-sequential relationships between FPP and SPP: successive specification of the SPP building on the resources that the FPP makes available, the readjustment or repair of the SPP in response to the emerging FPP, and reflexive micro sequential adaptions of the FPP to an early SPP. This article contributes to our understanding of the origins of projection in interaction and of the relationship between sequentially and simultaneity in interaction. Data are video-recordings from interaction in German.
In psychotherapy, therapists often formulate interpretations of clients' prior talk which are ‘unilateral’ in the sense that therapists index that they are themselves the author of an interpretive inference which may not be acceptable to the client. Based on 100 German-language recordings of brief psychodynamic psychotherapy (4 clients with 25 sessions each), we describe a multimodal practice of constructing extended multi-unit turns of delivering therapeutic interpretations. The practice includes gaze aversion until the main point of the interpretation is reached, perceptive and cognitive formulae, epistemic hedges, inserted accounts, parenthesis, self-repair, and self-reformulations. These design-features work together to index that the therapist produces an interpretation that can be heard as being tentative. The design of the therapists' turns reflexively indexes the expectation that the client might resist the interpretation; at the same time they are constructed to avoid resistance and to invite the client's self-exploration into new directions, often with a focus on emotions.
OKAY originates from English, but it is increasingly used across languages. This chapter presents data from 13 languages, illustrating the spectrum of possible uses of OKAY in responding and claiming understanding in contexts of informings. Drawing on a wide range of interaction types from both informal and institutional contexts, including those crucially involving embodied practices, we show how OKAY can be used to (i) claim sufficient understanding, (ii) mark understanding of the prior informing as preliminary or not complete, and (iii) index discrepancy of expectation.
Our paper examines how bodily behavior contributes to the local meaning of OKAY. We explore the interplay between OKAY as response to informings and narratives and accompanying multimodal resources in German multi-party interaction. Based on informal and institutional conversations, we describe three different uses of OKAY with falling intonation and the recurrent multimodal patterns that are associated with them and that can be characterized as ‘multimodal gestalts’. We show that: 1. OKAY as a claim to sufficient understanding is typically accompanied by upward nodding; 2. OKAY after change-of-state tokens exhibits a recurrent pattern of up- and downward nodding with distinctive timing; and 3. OKAY closing larger activities is associated with gaze-aversion from the prior speaker.
In this chapter, we overview the specificity of comparisons made within the perspective of Conversation Analysis (CA), and we position them in relation to other fields. We introduce the analytical mentality, methodology, and procedures of CA, and we show how we used it for the analysis of OKAY in this volume.
This study builds on a large body of work on the use of linguistic forms for requests in social interaction. Using Conversation Analysis / Interactional Linguistics, this study explores the use of two recurrent linguistic formats for requesting in spoken German – simple interrogatives ('do you do ..?') and kannst du VP? ('can you do..?') interrogatives. Based on a corpus of video-recorded, naturally occurring data of mundane data, this study demonstrates one of the interactional factors that is relevant for the choice between alternative interrogative request formats in spoken German – recipient's embodied availability before and during the request initiation. It is shown that simple interrogatives are used to request an action from a recipient who is either available or involved in their own project, which, however, does not have to be suspended or interrupted for the compliance with the request. In contrast, kannst du VP? interrogatives occur in environments in which the recipient is already engaged in a project that must be suspended in order to grant the request.
Schegloff (1996) has argued that grammars are “positionally-sensitive”, implying that the situated use and understanding of linguistic formats depends on their sequential position. Analyzing the German format Kannst du X? (corresponding to English Can you X?) based on 82 instances from a large corpus of talk-in-interaction (FOLK), this paper shows how different action-ascriptions to turns using the same format depend on various orders of context. We show that not only sequential position, but also epistemic status, interactional histories, multimodal conduct, and linguistic devices co-occurring in the same turn are decisive for the action implemented by the format. The range of actions performed with Kannst du X? and their close interpretive interrelationship suggest that they should not be viewed as a fixed inventory of context-dependent interpretations of the format. Rather, the format provides for a root-interpretation that can be adapted to local contextual contingencies, yielding situated action-ascriptions that depend on constraints created by contexts of use.
This study analyzes how participants playing VR games construct co-presence and shared gameplay. The analysis focuses on instances of play where one person is wearing the VR equipment, and other participants are located nearby without the ability to directly interact with the game. We first show how the active player using the VR equipment draws on talk and embodied activity to signal their presence in the shared physical environment, while simultaneously conducting actions in the virtual space, and thus creates spaces for the other participants to take part in gameplay. Second, we describe how other participants draw on the contextual configurations of the moment in displaying co-presence and position themselves as active and consequential co-players. The analysis demonstrates how gameplay can be communicatively constructed even in situations where the participants have differential rights and possibilities to act and influence the game.
This paper investigates situations in French videogame interactions where non-players who share the same physical space as players, participate in the gaming activities as spectators. Through a detailed multimodal and sequential analysis, we show that being a spectator is a local achievement of all co-present participants - players and non-players.
This study explores how ‘gatherings’ turn into ‘encounters’ in a virtual world (VW) context. Most communication technologies enable only focused encounters between distributed participants, but in VWs both gatherings and encounters can occur. We present close sequential analysis of moments when after a silent gathering, interaction among participants in a VW is gradually resumed, and also investigate the social actions in the verbal (re-)opening turns. Our findings show that like in face-to-face situations, also in VWs participants often use different types of embodied resources to achieve the transition, rather than rely on verbal means only. However, the transition process in VWs has distinctive characteristics compared to the one in face-to-face situations. We discuss how participants in a VW use virtually embodied pre-beginnings to display what we call encounter-readiness, instead of displaying lack of presence by avatar stillness. The data comprise 40 episodes of video-recorded team interactions in a VW.
In so-called Let’s Plays, video gaming is presented and verbally commented by Let’s Players on the internet for an audience. When only watched but not played, the most attractive features of video games, immersion and interactivity, get lost – at least for the internet audience. We assume that the accompanying reactions (transmitted via a so-called facecam) and verbal comments of Let’s Players on their game for an audience contribute to an embodiment of their avatars which makes watching a video game more attractive. Following an ethnomethodological conversation analytical (EMCA) approach, our paper focusses on two practices of embodying avatars. A first practice is that Let’s Players verbally formulate their actions in the game. By that, they make their experiences and the 'actions' of avatars more transparent. Secondly, they produce response cries (Goffman) in reaction to game events. By that, they enhance the liveliness of their avatars. Both practices contribute to a co-construction of a specific kind of (tele-)presence.
The present paper explores how rules are enforced and talked about in everyday life. Drawing on a corpus of board game recordings across European languages, we identify a sequential and praxeological context for rule talk. After a game rule is breached, a participant enforces proper play and then formulates a rule with an impersonal deontic statement (e.g. “It’s not allowed to do this”). Impersonal deontic statements express what may or may not be done without tying the obligation to a particular individual. Our analysis shows that such statements are used as part of multi-unit and multi-modal turns where rule talk is accomplished through both grammatical and embodied means. Impersonal deontic statements serve multiple interactional goals: they account for having changed another’s behavior in the moment and at the same time impart knowledge for the future. We refer to this complex action as an “instruction.” The results of this study advance our understanding of rules and rule-following in everyday life, and of how resources of language and the body are combined to enforce and formulate rules.