Studies in language and social interaction
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33
In informal interaction, speakers rarely thank a person who has complied with a request. Examining data from British English, German, Italian, Polish, and Telugu, we ask when speakers do thank after compliance. The results show that thanking treats the other’s assistance as going beyond what could be taken for granted in the circumstances. Coupled with the rareness of thanking after requests, this suggests that cooperation is to a great extent governed by expectations of helpfulness, which can be long-standing, or built over the course of a particular interaction. The higher frequency of thanking in some languages (such as English or Italian) suggests that cultures differ in the importance they place on recognizing the other’s agency in doing as requested.
30
In the management of cooperation, the fit of a requested action with what the addressee is presently doing is a pervasively relevant consideration. We present evidence that imperative turns are adapted to, and reflexively create, contexts in which the other person is committed to the course of action advanced by the imperative. This evidence comes from systematic variation in the design of imperative turns, relative to the fittedness of the imperatively mandated action to the addressee’s ongoing trajectory of actions, what we call the “dine of commitment”. We present four points on this dine: Responsive imperatives perform an operation on the deontic dimension of what the addressee has announced or already begun to do (in particular its permissibility); local-project imperatives formulate a new action advancing a course of action in which the addressee is already actively engaged; global-project-imperatives target a next task for which the addressee is available on the grounds of their participation in the overall event, and in the absence of any competing work; and competitive imperatives draw on a presently otherwise engaged addressee on the grounds of their social commitment to the relevant course of actions. These four turn shapes are increasingly complex, reflecting the interactional work required to bridge the increasing distance between what the addressee is currently doing, and what the imperative mandates. We present data from German and Polish informal and institutional settings.