Pragmatics & beyond : new series
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This paper studies how the turn-design of a highly recurrent type of action changes over time. Based on a corpus of video-recordings of German driving lessons, we consider one type of instructions and analyze how the same instructional action is produced by the same speaker (the instructor) for the same addressee (the student) in consecutive trials of a learning task. We found that instructions become increasingly shorter, indexical and syntactically less complex; interactional sequences become more condensed and activities designed to secure mutual understanding become rarer. This study shows how larger temporal frameworks of interpersonal interactional histories which range beyond the interactional sequence impinge on the recipient-design of turns and the deployment of multimodal resources in situ.
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Discourses of Helping Professions brings together cutting-edge research on professional discourses from both traditional helping contexts such as doctor-patient interaction or psychotherapy and more recent helping contexts such as executive coaching. Unlike workplace, professional and institutional discourse – by now well established fields in linguistic research – discourses of helping professions represent an innovative concept in its orientation to a common communicative goal: solving patients’ and clients’ physical, psychological, emotional, professional or managerial problems via a particular helping discourse. The book sets out to uncover differences, similarities and interferences in how professionals and those seeking help interactively tackle this communicative goal. In its focus on professional helping contexts and its inter-professional perspective, the current book is a primer, intended to spark off more interdisciplinary and (applied) research on helping discourses, a socio-cultural phenomenon that is of growing importance in our post-modern society. As such, it is of great relevance for discourse researchers and discourse practitioners, caretakers and social scientists of all shades as well as for everybody interested in helping professions.
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The analysis which we present in this paper is part of an ethnographically based sociolinguistic study of various immigrant youth groups and their social style of communication. The study describes the wide variety of migrant groups and their socio-cultural orientation in relation to different migrant worlds as well as to different social worlds of the dominant German society. The development of a social style of communication is grounded in the groups’ socio-cultural orientation as well as in the perception of themselves in relation to relevant others. The main purpose of our study is to analyse the construction of the groups’ social identity in terms of their social style of communication.
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Power, in this article, is to be understood as an instrument of force that is imposed purposely in order to influence, affect or persuade others. The question here is whether such power is due to aggressive expressions (lexical level) or to context-dependent aspects (discourse level) that become relevant when insulting persons via new media. I will distinguish between “cyberbullying” as an attempt to hurt a persons feelings directly via personal SMS or email and “virtual character assassination attempts” that include third parties as an audience. Potential readers not directly involved are considered a constitutive eliciting element of power. It is assumed that their existence is even more important and effective (in terms of strengthening the perpetrators power) than aggressive language.
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The article addresses Solution-Oriented Questions (SOQs) as an interactional practice for relationship management in psychodiagnostic interviews. Therapeutic alliance results from the concordance of alignment, as willingness to cooperate regarding common goals, and of affiliation, as relationship based upon trust. SOQs particularly allow for both: They are situated at the end of a troublesome topic area, which is linked to low agency on the patient’s side, and they reveal understanding of and interest in the patient. Following the paradigm of Conversation Analysis and German Gesprächsanalyse this paper analyzes the design and functions of SOQs as a means for securing and enhancing the relationship in the process of therapy. Our data comprise 15 videotaped first interviews following the manual of the Operationalized Psychodynamic Diagnostics. The analyses refer to all SOQs found but will be illustrated by means of a single conversation.
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This edited volume offers up-to-date research on the interactive building and managing of relationships in organized helping. Its contributions address this core of helping in psychotherapy, coaching, doctor-patient interaction, and digital helping interaction and document and analyze essential communicative practices of relationship management. A summarizing contribution identifies common dimensions of relationship management across the different helping contexts and thereby provides a framework for understanding and researching how interactive practices and helping relationships are interconnected. The volume brings together researchers and practitioners and merges academic approaches to studying relationships with practical knowledge about verbal helping in these settings. The book is intended for scholars in the field of organized helping as well as for students and researchers of communication and discourse / conversation analysis in professional and organized contexts. It is also addressed to practitioners interested in learning more about the micro- and meso-management of their working relationships.