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Beyond the stars: exploiting free-text user reviews to improve the accuracy of movie recommendations
(2009)
In this paper we show that the extraction of opinions from free-text reviews can improve the accuracy of movie recommendations. We present three approaches to extract movie aspects as opinion targets and use them as features for the collaborative filtering. Each of these approaches requires different amounts of manual interaction. We collected a data set of reviews with corresponding ordinal (star) ratings of several thousand movies to evaluate the different features for the collaborative filtering. We employ a state-of-the-art collaborative filtering engine for the recommendations during our evaluation and compare the performance with and without using the features representing user preferences mined from the free-text reviews provided by the users. The opinion mining based features perform significantly better than the baseline, which is based on star ratings and genre information only.
As many popular text genres such as blogs or news contain opinions by multiple sources and about multiple targets, finding the sources and targets of subjective expressions becomes an important sub-task for automatic opinion analysis systems. We argue that while automatic semantic role labeling systems (ASRL) have an important contribution to make, they cannot solve the problem for all cases. Based on the experience of manually annotating opinions, sources, and targets in various genres, we present linguistic phenomena that require knowledge beyond that of ASRL systems. In particular, we address issues relating to the attribution of opinions to sources; sources and targets that are realized as zero-forms; and inferred opinions. We also discuss in some depth that for arguing attitudes we need to be able to recover propositions and not only argued-about entities. A recurrent theme of the discussion is that close attention to specific discourse contexts is needed to identify sources and targets correctly.