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In this contribution we analyse how mobile device users in face-to-face communication jointly negotiate the boundaries and action spaces between digital and non-digital, shared and individual, public and private. Instead of conceptualising digital and face-to-face, i. e., non-digital, communication as separate, more recent research emphasises that social practices relying on mobile devices increasingly connect physical and virtual communicative spaces. Using multimodal conversation analysis, we investigate the situated use of mobile devices and media in social interaction. Excerpts from videotaped everyday conversations illustrate how participants frame their smartphone use in the presence of others, such as when looking at digital pictures, or when recording voice messages. A detailed analysis of verbal and embodied conduct shows how participants negotiate and interpret the connection or separation of digital and non-digital activities and possible forms of participation within these. (Digital) publicness or privacy are therefore to be understood as an interactive accomplishment.
The ubiquity of smartphones has been recognised within conversation analysis as having an impact on conversational structures and on the participants’ interactional involvement. However, most of the previous studies have relied exclusively on video recordings of overall encounters and have not systematically considered what is taking place on the device. Due to the personal nature of smartphones and their small displays, onscreen activities are of limited visibility and are thus potentially opaque for both the co-present participants (“participant opacity”) and the researchers (“analytical opacity”). While opacity can be an inherent feature of smartphones in general, analytical opacity might not be desirable for research purposes. This chapter discusses how a recording set-up consisting of static cameras, wearable cameras and dynamic screen captures allowed us to address the analytical opacity of mobile devices. Excerpts from multi-source video data of everyday encounters will illustrate how the combination of multiple perspectives can increase the visibility of interactional phenomena, reveal new analytical objects and improve analytical granularity. More specifically, these examples will emphasise the analytical advantages and challenges of a combined recording set-up with regard to smartphone use as multiactivity, the role of the affordances of the mobile device, and the prototypicality and “naturalness” of the recorded practices.
In this chapter, we will investigate smartphone-based showing sequences in everyday social encounters, that is, moments in which a personal mobile device is used for presenting (audio-)visual content to co-present participants. Despite a growing interest in object-centred sequences and mundane technology use, detailed accounts of the sequential, multimodal, and material dimensions of showing sequences are lacking. Based on video data of social interactions in different languages and on the framework of multimodal interaction analysis, this chapter will explore the link between mobile device use and social practices. We will analyse how smartphone showers and their recipients coordinate the manipulation of a technological object with multiple courses of action, and reflect upon the fundamental complexity of this by-now routine joint activity.
Within a rapidly digitalising society, it is important to understand how the learning and teaching of digital skills play out in situ, particularly amongst older adults who acquire these skills later in life. This paper focuses on participants engaged in the process of learning digital skills in adult education courses. Using video recordings from adult education centres in Finland and Germany, we explore how students mobilise their teachers’ assistance when encountering problems with their smartphones, laptops or tablets. Prior research on social interaction has shown that assistance can be recruited through a variety of verbal and embodied formats. In this specific educational setting, participants can use complaints about their digital skills or mobile devices to obtain assistance. Utilising multimodal conversation analysis, we describe two basic sequence types involving students’ complaints, discuss their cross-linguistic characteristics, and reflect on their connection to this educational setting and digital devices.
You might not know what a “smombie” is, but you have certainly already met one today. In public streets and places, the so-called “smartphone zombies” regularly cross our ways. They walk slowly, in peculiar ways, their eyes and fingers focused on their smartphone displays. While some cities have already introduced specific walking lanes or ground-level traffic signs for smartphone users “on the go”, it is not only road safety that is at stake. Frequently hunching over our phones causes cervical pain, we are addicted to likes on social media, and the fear of missing out prevents us from switching off our phones. If asked if mobile device use is possibly harmful to our bodies and minds, most people would spontaneously agree. Our social skills seem to constantly diminish since smartphones have become an everyday tool: we stick to them like glue while waiting for the bus, while walking, while eating, even while being with others. Will we turn into social zombies in the end?
In diesem Beitrag geht es vor allem um die Frage, wie das Smartphone in der Alltagskommunikation als gemeinsamer Bezugspunkt relevant gemacht wird und wie sich die Reaktionen der Interagierenden zum auf dem Display Gezeigten gestalten. Es zeigt sich, dass diese in mehrere responsive Schritte unterteilt werden, in denen die Aufmerksamkeit gebündelt und das Display fokussiert wird sowie eine Abstimmung darüber erfolgt, wie das Gezeigte zu kontextualisieren ist.
Obwohl Smartphones und andere mobile Endgeräte mittlerweile ein fester Bestandteil unseres Alltags sind, betonen öffentliche und wissenschaftliche Diskurse immer noch bevorzugt mögliche negative Auswirkungen ihres Gebrauchs auf Gesundheit und Kommunikationsverhalten. Dieser Beitrag skizziert einen anderen Ansatz zur Analyse alltäglichen Technologiegebrauchs, indem er zunächst auf Studien aus der angewandten Linguistik und insbesondere der interaktionalen Forschung eingeht, die sich auf dessen öffentliche Beobachtbarkeit, Mobilität und Ubiquität konzentrieren. Anhand zweier Auszüge aus videoaufgezeichneten Interaktionen wird dann aufgezeigt, wie eine multimodale und sequentielle Analyse dazu beitragen kann, Technologiegebrauch als eine routinemäßige und geordnete soziale Praktik zu verstehen, die nicht mit sozialem, kooperativem Handeln in Widerspruch steht oder dieses gefährdet. Ein detaillierter Blick auf situierten Smartphonegebrauch in informellen und institutionellen Face-to-Face-Settings lenkt die analytische Aufmerksamkeit weg von einer generisch positiven oder negativen Bewertung der Technologie hin zu verschiedenen interaktionalen Phänomenen, die mit ihrer Handhabung und Erkundung in Zusammenhang stehen. Es wird abschließend argumentiert, dass diese Art von mikroanalytischem Ansatz zu einer facettenreichen und objektiveren Perspektive auf die situierte Nutzung mobiler Geräte beitragen kann.
Zu den Beiträgen des Themenhefts.
Die in dem Themenheft versammelten Beiträge setzen sich unter verschiedenen Fragestellungen, im Rahmen unterschiedlicher methodischer Ansätze und jeweils eigener Datensets mit Öffentlichkeit, Privatheit und Anonymität im kommunikativen Handeln mit mobilen Medien auseinander.
This paper investigates self-initiated uses of mobile phones (such as texting or making a call) in everyday video-recorded conversations among Czech speakers. Using ethnomethodological conversation analysis, it illustrates how participants publicly frame their own device use (for example, by announcements), and how co-present interlocutors respond to it. Previous studies have described how participants manage two concurrent communicative involvements, but have not provided detailed sequential descriptions of how device use can be negotiated and accounted for. This study shows that mobile device use in co-presence is not a priori problematic (or vice versa). Instead, participants frame their technology use in different ways according to various features of the social situation they treat as momentarily relevant. These features include the course of the conversation and how the device use relates to it, the overall participation framework and the opacity of the device use for co-present others.