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Telephone-based remote interpreting has come into widespread use in multilingual encounters, all the more so in times of refugee crises and the large influx of asylum-seekers into Europe. Nevertheless, the linguistic practices in this mode of communication have not yet been examined comprehensively. This article therefore investigates selected aspects of turn-taking and clarification sequences during semi-authentic telephone-interpreted counselling sessions for refugees (Arabic–German). A quantitative analysis reveals that limited audibility makes it more difficult for interpreters to claim their turn successfully; in most cases, however, turn-taking occurs smoothly. The trouble sources that trigger queries are mainly content-related and interpreters vary greatly in the ways they deal with such difficulties. Contrary to what one might expect, the study shows that coordination fails only rarely during telephone-based remote interpreting.
In diesem sprachwissenschaftlichen Projekt wurden Verfahren des Sprecherwechsels und der Bedeutungsaushandlung in authentischen, telefonisch gedolmetschten Beratungsgesprächen untersucht. Die Daten liegen als PDF (nach dem HIAT-Verfahren) und als bearbeitbare Rohdaten in einer .exb-Datei vor. Die Transkripte dokumentieren Beratungsgespräche zwischen arabischsprechenden Klienten und einer Migrations- und Sozialberaterin, zu denen verschiedene Dolmetscher via Telefon herangezogen werden. Die Dolmetscher befinden sich jeweils in einem anderen Raum als die Beraterin und die Klienten. Die Gespräche erfolgten nach vorheriger Anmeldung. Die Beraterin ruft den Dolmetscher jeweils zum vereinbarten Termin an. Die Klienten sind subsidiär geschützte syrische Geflüchtete mit sehr geringen Deutschkenntnissen, die Hilfe beim Familiennachzug, Spracherwerb oder anderen authentischen Anliegen benötigen. Die Dolmetscher sprechen verschiedene regionale Varietäten des Arabischen. Daten, die auf die beteiligten Personen sowie auf die Beratungsstelle schließen lassen, wurden anonymisiert. Technisch bedingte Übertönungen und andere Handlungen der Beteiligten, die wegen der mangelnden Kopräsenz nicht für alle Beteiligten in den beiden Interaktionsräumen hörbar oder in einem Interaktionsraum nur visuell wahrnehmbar sind, wurden in den jeweiligen Annotationsspuren durchgehend annotiert. Dagegen wurden non- und paraverbale Phänomene wie etwa die Atmung ausschließlich im Hinblick auf ihre kommunikative Bedeutung sowie Relevanz für den Sprecherwechsel transkribiert und bei eingeschränkter akustischen Wahrnehmung kenntlich gemacht. Natürliche Phänomene menschlichen Sprechens, wie das Einatmen, Schlucken und Schmatzen, mit denen keine turnbezogene Handlungen einhergehen, blieben unberücksichtigt. Die nonverbalen Handlungen der Aktanten und deren Prosodie werden nur ansatzweise und im Hinblick auf die Untersuchungsfrage angedeutet.
Es werden in Veröffentlichungen ein englisches oder ein deutsches Kürzel als Bezeichnung für das Korpus verwendet (TIGA und TeDo). Die Nummerierung der Dateien ist jedoch immer die selbe.
Weitere Sprachen in dieser Datensammlung sind verschiedene Varietäten des gesprochenen Arabisch. Die Datensammlung stammt aus dem DFG-Projekt ME 3439/3 "Turn-taking und Verständnissicherung beim Telefondolmetschen Deutsch-Arabisch".
This article makes an empirical and a methodological contribution to the comparative study of action. The empirical contribution is a comparative study of three distinct types of action regularly accomplished with the turn format du meinst x (“you mean/think x”) in German: candidate understandings, formulations of the other’s mind, and requests for a judgment. These empirical materials are the basis for a methodological exploration of different levels of researcher abstraction in the comparative study of action. Two levels are examined: the (coarser) level of conditionally relevant responses (what a response speaker must do to align with the action of the prior turn) and the (finer) level of “full alignment” (what a response speaker can do to align with the action of a prior turn). Both levels of abstraction provide empirically viable and analytically interesting descriptive concepts for the comparative study of action. Data are in German.
This contribution investigates the use of the Czech particle jako (“like”/“as”) in naturally occurring conversations. Inspired by interactional research on unfinished or suspended utterances and on turn-final conjunctions and particles, the analysis aims to trace the possible development of jako from conjunction to a tag-like particle that can be exploited for mobilizing affiliative responses. Traditionally, jako has been described as conjunction used for comparing two elements or for providing a specification of a first element [“X (is) like Y”]. In spoken Czech, however, jako can be flexibly positioned within a speaking turn and does not seem to operate as a coordinating or hypotactic conjunction. As a result, prior studies have described jako as a polyfunctional particle. This article will try to shed light on the meaning of jako in spoken discourse by focusing on its apparent fuzzy or “filler” uses, i.e., when it is found in a mid-turn position in multi-unit turns and in the immediate vicinity of hesitations, pauses, and turn suspensions. Based on examples from mundane, video-recorded conversations and on a sequential and multimodal approach to social interaction, the analyses will first show that jako frequently frames discursive objects that co-participants should respond to. By using jako before a pause and concurrently adopting specific embodied displays, participants can more explicitly seek to mobilize responsive action. Moreover, as jako tends to cluster in multi-unit turns involving the formulation of subjective experience or stance, it can be shown to be specifically designed for mobilizing affiliative responses. Finally, it will be argued that the potential of jako to open up interactive turn spaces can be linked to the fundamental comparative semantics of the original conjunction.
Meta-communicative practices are generally reflexive in a fairly obvious sense: Inasmuch as speakers use them to talk about or comment on earlier/subsequent talk, they use language self-reflexively. In this paper, we explore a practice that is reflexive not only in this meta-communicative sense but also in a sequential-interactional one: Prefacing a conversational turn with I was gonna say. We show that the I was gonna say-preface furnishes the following general semantic-pragmatic affordances: (1) It retroactively relates the speaker’s subsequent talk to preceding talk from a co-participant, (2) it embodies a claim to prior, now-preempted, communicative intent with regard to what their co-participant has (just) said/done, (3) it therefore displays its speaker’s orientation to the relevance or the appropriate placement of the action(s) done in their own subsequent talk at an earlier moment in the interaction, and (4) it reflexively re-invokes, or retrieves, this earlier moment as the relevant sequential context for their action(s). We then go on to illustrate how speakers draw on these sequentially reflexive affordances for managing recurrent interactional contingencies in specific sequential environments. The paper ends with a discussion of the role that reflexivity plays in and for the deployment of this practice.
In this paper, we address two problems in indexing and querying spoken language corpora with overlapping speaker contributions. First, we look into how token distance and token precedence can be measured when multiple primary data streams are available and when transcriptions happen to be tokenized, but are not synchronized with the sound at the level of individual tokens. We propose and experiment with a speaker based search mode that enables any speaker’s transcription tier to be the basic tokenization layer whereby the contributions of other speakers are mapped to this given tier. Secondly, we address two distinct methods of how speaker overlaps can be captured in the TEI based ISO Standard for Spoken Language Transcriptions (ISO 24624:2016) and how they can be queried by MTAS – an open source Lucene-based search engine for querying text with multilevel annotations. We illustrate the problems, introduce possible solutions and discuss their benefits and drawbacks.
This article explores a sequence organizational phenomenon that results from the use of a loosely specifiable turn format (viz., That’s + wh-clause) for launching (next) sequences while at the same time connecting back to a prior turn. Using this practice creates a sequential juncture, i.e., a pivot-like nexus between one sequence and a next. In third position, such junctures serve to accomplish seamless sequential transitions from one sequence into a next by presenting the latter as locally occasioned. The practice may, however, also be deployed in second position to launch actions that have not been made relevant or provided for by the preceding action and exhibit response relevance themselves. The sequential junctures then become retro-sequential in character: They transform the projected trajectory of the sequence in progress and create interlocking sequential structures. These findings highlight that sequence is practice, while pointing to understudied interconnections between tying and sequentiality. Data are in English.
This article makes an empirical and a methodological contribution to the comparative study of action. The empirical contribution is a comparative study of three distinct types of action regularly accomplished with the turn format du meinst x (“you mean/think x”) in German: candidate understandings, formulations of the other’s mind, and requests for a judgment. These empirical materials are the basis for a methodological exploration of different levels of researcher abstraction in the comparative study of action. Two levels are examined: the (coarser) level of conditionally relevant responses (what a response speaker must do to align with the action of the prior turn) and the (finer) level of “full alignment” (what a response speaker can do to align with the action of a prior turn). Both levels of abstraction provide empirically viable and analytically interesting descriptive concepts for the comparative study of action. Data are in German.
Looking at gestures as a means for communication, they can serve conversational participants at several levels. As co-speech gestures, they can add information to the verbally expressed content and they can serve to manage turn-taking. In order to look closer at the interplay between these resources in face-to face conversation, we annotated hand gestures, syntactic completion points and the related turn-organisation, and measured the timing of gesture strokes and their lexical/phrasal referent. In a case study on German, we observe the trend that speakers vary less in gesturelexis on- and offsets when keeping the turn after syntactic completions than at speaker changes, backchannel or other locations of a conversation. This indicates that timing properties of non-verbal cues interact with verbal cues to manage turn-taking.