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Rejecting the validity of inferred attributions of incompetence in German talk-in-interaction
(2024)
This paper deals with pragmatic inference from the perspective of Conversation Analysis. In particular, we examine a specific variety of inferences - the attribution of incompetence which Self constructs on the basis of Other's prior action, hearable as positioning Self as incompetent (e.g., instructions, offers of assistance, advice); this attribution of incompetence concerns Self's execution of some practical task. This inference is indexed in Self's response, which highlights Self's expertise, or competence concerning the task at hand. We focus on two recurrent types of such responses in our data: (i) accounting for competence through formulations of prior experience with carrying out a practical action and (ii) explicit claims of competence for accomplishing this action. We analyze the interactional environments in which these responses occur, the ways in which the two practices index Self's understanding of being positioned as incompetent and the interactional work they do. Finally, we discuss how through rejecting and inferred attribution of incompetence, Self implicitly seeks to restore their face and defend their autonomy as an agent, yet, without entering an explicit identity-negotiation. Findings rest on the analysis of 20 cases found in video-recordings of naturally occurring talk-in-interaction in German from the corpus FOLK.
Our everyday lives in any social community are shaped by rules (e.g., Roughley 2019; Schmidt/Rakoczy 2019). Rules (in a broad sense) are interactionally negotiated, monitored, enforced, and serve as an ‘orientation value‘ in social life. If someone‘s behavior is treated as norm-violating or problematic in certain way, it may be therefore confronted. Confronting interlocutors can immediately stop, modify, or retrospectively reprimand the misconduct of others in a moralizing manner. Such confrontations of a problem behavior occur commonly in informal interactions. On the basis of our corpus, specifically in informal interactions at the table, I observed that, for example, in Polish, German and British English, direct confrontations occur on average at least once every three minutes. Participants design these actions in a variety of ways, but like everything in interaction, the design is not arbitrary (Sacks 1984; Enfield/Sidnell 2019). A recurrent feature of such turns is connecting misconduct to some more general concepts. It is evident from the data that e.g. speakers of German and Polish use ‘generally valid statements’ in problematic moments (cf. Küttner/Vatanen/Zinken 2022) to reach the closure of the problem sequence, also specifically dealing there with distribution of deontic and epistemic rights (Rogowska in prep.). I ask, when and for what purpose generality, that is, abstracting from a concrete behaviour, is used as a tool while confronting others. The focus is on sequential and linguistic features of abstracting in confronting moments in language comparison. What are the methods to achieve abstraction: i) defocusing the confronted, specific agent (cf. Zinken et al. 2021; Siewierska 2008), e.g. nur derjenige der dran ist der darf die bedingungen für den handel stellen (only the one whose turn it is may set the conditions for the trade); using ii) extreme case formulations (Pomerantz 1986), e.g. na siostrę zawsze można liczyć (you can always count on a sister); iii) referring to stable character traits, e.g. Matylda bardzo chetne by podala. (.) Ona jest taka skora do pomocy (Matylda would be very happy to pass (it to you). (.) She is so eager to help); or iv) broader categorizing of the given referent, e.g. do not build (.) do do not build do not build swastikas (when a) German guy is filming us? Sometimes, even several locus of abstraction are combined in the same turn. Can we identify language-specific and cross-linguistic patterns? What are the interactional consequences: enforcing a compliant behavior in the future, eliciting an apology or cognitively simplifying complex problems? From a comparative perspective, I ask whether going beyond the here-and-now while confronting others is a practice that unites speakers across languages and is thus a human cognitive strategy to display normativity. This ongoing study is based on new comparable data from four European languages from informal interaction during activities around the table (Kornfeld/Küttner/Zinken 2023; Küttner et al. in prep.). The phenomenon was coded systematically in each of the four languages as part of a larger, quantitatively oriented study with different questions (Küttner et al. submitted). In the talk, I will show exemplarily Polish and German evidence. I use the methods of Conversation Analysis (Sidnell/Stivers (eds.) 2012) and Interactional Linguistics (Imo/Lanwer 2019).
It is a ubiquitous phenomenon of everyday interaction that participants confront their co-participants for behaviour that they assess as undesirable or in some other way untoward. In a set of video data of informal interaction from the PECII corpus (Parallel European Corpus of Informal Interaction), cases of such sanctions have been collected in English, German, Italian and Polish data. This study presents work in progress and focuses on interrogatively formatted sanctions, in particular on non-polar interrogatives. It has already been shown that interrogatives can do much more than ask questions (Huddleston 1994). They can also function as directives (Lindström et al. 2017) or, more specifically, as requests (Curl/Drew 2008), as invitations (Margutti/Galatolo 2018) or reproaches (Klattenberg 2021), among others. What makes them interesting for cross-linguistic comparison is that the four languages that are considered provide different morphological and (morpho-)syntactical ressources for the realization of interrogative phrases. For example, German provides the option of building in the modal particle denn that reveals a previous lack of clarity and obliges the co-participant(s) to deliver the missing information (Deppermann 2009). Of course, the other three languages have modal particles, too (e.g. allora in Italian or though in English), but they do not seem to convey the same semantic and interactional qualities as denn. From an interactional point of view, one could think that interrogatives are a typical and effective way of solliciting accounts, since formally they open up a conditionally relevant space for an answer or a
reaction. But as the data shows, this does not guarantee that they are actually responded to. Another relevant aspect in the context of sanctions is that the interrogative format seems to carry a certain ‚openness‘ that might be seen as a mitigating effect and thus provides an interesting point of comparison with other mitigating devices. This study uses the methods of conversation analysis and interactional linguistics. It is based on a collection of 148 interrogative sanctions (out of which 84 are non-polar interrogatives) covering the four languages. I draw on coded data from roughly 1000 cases to get a first overall idea of how the interrogative format might differ from other formats, and how it might interrelate with specific features – for example, if subsequently an account is delivered. Going more into depth, the interrogative sanctions will then be analyzed with respect to their formal design (e.g. polar questions vs. content questions vs. tag questions, Rossano 2010; Hayano 2013) and to their pragmatic implications. I also analyze reactions to such sanctions – both formally (cf. Enfield et al. 2019, 279) and, again, from an interactional perspective (e.g. acceptance/compliance vs. challenging/defiance; Kent 2012; Cekaite 2020). A more detailed zooming in on the sequential unfolding of some particularly interesting
instances of sanctioning interrogatives will make the picture complete.
In this presentation I show first results from an ongoing study about syntactic complexity of sanctioning turns in spoken language. This study is part of a larger project on sanctioning of misconduct in social interaction in different European languages (English, German, Italian and Polish). For the study I use video recordings of different everyday settings (family breakfasts, board game interactions and car rides) with three or four participants. These data come from the Parallel European Corpus of Informal Interaction (Kornfeld/Küttner/Zinken 2023; Küttner et al. submitted). I focus on sanctioning turns with more than one turn-constructional unit (see among others for TCUs: Sacks/Schegloff/Jefferson 1974; Clayman 2013). The study asks how often TCUs are linked to each other in the different languages, for what function, and how language diversity enters into this. Note that complex sanctioning turns do not always come as complex sentences.
From June 26th to July 2nd 2023 the International Conference on Conversation Analysis (ICCA) took place in Brisbane/Meanjin, Australia – after a long pause due to the Covid-pandemic and for the first time in the southern hemisphere. About 350 participants from about 50 different countries attended the conference. This year’s ICCA came up with 36 panels and about 300 papers that were presented. Four plenary speakers have been invited and 24 pre-conference workshops took place. On Wednesday evening Ilana Mushin, in her role as conference chair, officially opened ICCA. The President of the International Society of Conversation Analysis (ISCA), Tanya Stivers, also welcomed all participants. To get acquainted with the indigenous culture of Queensland, the opening ceremony was enriched with a highly impressive dance performance by First Nations people. After the official inauguration the international community met at the Welcome Reception to look forward together to the days ahead with many opportunities for exchange and networking.
As it will become clear throughout this report, the research topics revolved around not only classic CA concepts, but also importantly concerned embodiment, which continued the line of past conferences (Dix 2019). Another aspect that has been highlighted was conflict and social norms. Due to personal capacities, we can only present a selection of presentations within the scope of this conference report. The selection was influenced by the personal interest of the authors and should not be understood as rating in any sense.
This study investigates other-initiated repair and its embodied dimension in casual English as lingua franca (ELF) conversations, thereby contributing to the further understanding of multimodal repair practices in social interaction. Using multimodal conversation analysis, we focus on two types of restricted other-initiation of repair (OIR): partial repeats preceded or followed by the question word what (i.e., what X?/X what?) and copular interrogative clauses (i.e., what is X). Partial repeats with what produced with rising final intonation are consistently accompanied by a head poke and treated as relating to troubles in hearing, with the repair usually consisting of a repeat. In contrast to these partial repeats, copular interrogative clauses are produced with downward final intonation and accompanied by face-related embodied conduct. The what is X OIRs primarily target code-switched lexical items, the understanding of which is critical for maintaining the repair initiator’s involvement in the ongoing sequence. This study also contributes some general reflections on the possible complexity of OIR and repair practices from a multimodal perspective.
In social interaction, different kinds of word-meaning can become problematic for participants. This study analyzes two meta-semantic practices, definitions and specifications, which are used in response to clarification requests in German implemented by the format Was heißt X (‘What does X mean?’). In the data studied, definitions are used to convey generalizable lexical meanings of mostly technical terms. These terms are either unknown to requesters, or, in pedagogical contexts, requesters ask in order to check the addressee’s knowledge. Specifications, in contrast, clarify aspects of local speaker meanings of ordinary expressions (e.g., reference, participants in an event, standards applied to scalar expressions). Both definitions and specifications are recipient-designed with respect to the (presumed) knowledge of the addressee and tailored to the topical and practical relevancies of the current interaction. Both practices attest to the flexibility and situatedness of speakers’ semantic understandings and to the systematicity of using meta-semantic practices differentially for different kinds of semantic problems. Data are come from mundane and institutional interaction in German from the public corpus FOLK.
Politisches Positionieren ist eine elementare sprachliche und soziale Praxis. Wo und wie wir uns und andere in der Gesellschaft verorten, ist eine alltäglich verhandelte Frage. Positionierungen werden dabei sowohl explizit thematisiert und kontrovers diskutiert als auch beiläufig durch sprachliche Praktiken hervorgebracht. Im Zentrum von Positionierungen stehen Aushandlungen sozialer Identität. Doch nicht nur persönliche Identitäten werden durch Positionierungen konstituiert, stabilisiert oder umgedeutet, auch die Gesellschaft ist durch die sprachlichen Positionierungspraktiken ihrer Mitglieder unmittelbar oder mittelbar betroffen.
Die Beiträge des Bandes betrachten diese Schnittstelle zwischen Interaktion und Diskurs aus unterschiedlichen disziplinären Perspektiven und erörtern, wie Positionierungen vollzogen werden, ob bzw. inwiefern sie politisch sind und in welchen wechselseitigen Zusammenhängen sie zu gesellschaftlichen, sozialen und politischen Arrangements und Ordnungen stehen.
This manual introduces a conversation analytically informed coding scheme for episodes involving the direct social sanctioning of problem behavior in informal social interaction which was developed in the project Norms, Rules, and Morality across Languages (NoRM-aL) at the Leibniz-Institute for the German Language. It outlines the background for its development, delimits the phenomena to which the coding scheme can be applied and provides instructions for its use.
The scheme asks for basic information about the recording and the participants involved in the episode, before taking stock of different features of the sanctioning episode as a whole. This is followed by sets of specific coding questions about the sanctioning move itself (such as its timing and composition) and the reaction it engenders. The coding enables researchers to get a bird’s eye view on recurrent features of such episodes in larger quantities of data and allows for comparisons across different languages and informal settings.
Allusion
(2023)
Assessment
(2023)
Most broadly, an assessment is a type of social action by which an interactant expresses an evaluative stance towards someone or something (e.g., an object, an event, an action, an experience, a state of affairs, a place, a circumstance, etc.). The target of an assessment is typically called the ‘assessable’.
We present a collection of (currently) about 5.500 commands directed to voice-controlled virtual assistants (VAs) by sixteen initial users of a VA system in their homes. The collection comprises recordings captured by the VA itself and with a conditional voice recorder (CVR) selectively capturing recordings including the VA-directed commands plus some surrounding context. Next to a description of the collection, we present initial findings on the patterns of use of the VA systems during the first weeks after installation, including usage timing, the development of usage frequency, distributions of sentence structures across commands, and (the development of) command success rates. We discuss the advantages and disadvantages of the applied collection-specific recording approach and describe potential research questions that can be investigated in the future, based on the collection, as well as the merit of combining quantitative corpus linguistic approaches with qualitative in-depth analyses of single cases.
This article investigates mundane photo taking practices with personal mobile devices in the co-presence of others, as well as “divergent” self-initiated smartphone use, thereby exploring the impact of everyday technologies on social interaction. Utilizing multimodal conversation analysis, we examined sequences in which young adults take pictures of food and drinks in restaurants and cafés. Although everyday interactions are abundant in opportunities for accomplishing food photography as a side activity, our data show that taking pictures is also often prioritized over other activities. Through a detailed sequential analysis of video recordings and dynamic screen captures of mobile devices, we illustrate how photographers orient to the momentary opportunities for and relevance of photo taking, that is, how they systematically organize their photographing with respect to the ongoing social encounter and the (projected) changes in the material environment. We investigate how the participants multimodally negotiate the “mainness” and “sideness” (Mondada, 2014) of situated food photography and describe some particular features of participants’ conduct in moments of mundane multiactivity.
Modular pivot
(2023)
A modular pivot is a type of turn-constructional pivot. It is built from syntactically entirely optional items (i.e. linguistic adjuncts) that can occur in both turn-initial and turn-final position and can therefore be used to patch a wide range of otherwise discrete turn-constructional units (TCUs) together (Clayman & Raymond 2015). A prime example of an item that lends itself to be deployed as a modular pivot are address terms (Clayman 2012).
Pivot
(2023)
The term pivot denotes an element of talk that can be understood to belong to two larger units of talk simultaneously, thereby joining them together and acting as a transitional link between them (Schegloff 1979: 275-276). Most commonly, the term is used to refer to lexico-syntactic elements that can be interpreted as ending one turn-constructional unit (TCU) while at the same time launching a next.
Strategische Kommunikation wird in verschiedenen Bereichen der menschlichen Interaktion verwendet, um eine bestimmte Zielgruppe zu beeinflussen. Sie befindet sich an der Schnittstelle mannigfaltiger Disziplinen, wie z.B. Kommunikations- und Politikwissenschaft, Psychologie, Management und Marketing. Strategische Kommunikation bezieht sich sowohl auf öffentliche und private Kommunikation, professionelle und unprofessionelle Kommunikantinnen und Kommunikanten als auch auf unterschiedliche Kommunikationskanäle.
Hintergrund: Die digitale Transformation prägt gesellschaftliche Systeme weltweit. Digital Health umfasst verschiedene Bereiche, wie z. B. die Verfügbarkeit und Auswertung von Daten, die Möglichkeit der Vernetzung innerhalb der eigenen Berufs- oder Betroffenengruppe und die Art, wie Patient*innen, Angehörige und Behandler*innen miteinander kommunizieren.
Ziel der Arbeit: Digital Health wird mit ihren Auswirkungen auf die Beziehung und die Kommunikation zwischen Patient*innen, Angehörigen und Behandler*innen beleuchtet. Veränderungen, die bereits erkennbar sind, werden beschrieben und Perspektiven aufgezeigt.
Methoden: Das Thema wird aus sozialphilosophischer, sprachwissenschaftlicher und ärztlicher Perspektive in folgenden Bereichen exploriert: digitale vs. analoge Kommunikation, Narration vs. Datensammeln, Internet und soziale Medien als Informationsquelle, Raum für Identitätsbildung und Veränderung der Interaktion von Patient*innen, Angehörigen und Behandler*innen.
Ergebnisse: Die Erweiterung der Interaktion zwischen Patient*innen und Ärzt*innen auf digitale und Präsenzformate sowie die asynchrone und synchrone Kommunikation erhöhen die Komplexität, aber auch die Flexibilität. Die Fokussierung auf „objektive“ Daten kann den Blick auf die Person mit ihrer individuellen Biografie beeinträchtigen, während digitale Räume die Möglichkeiten zur Identitätsbildung aufseiten der Patient*innen und für die Interaktion deutlich erweitern.
Diskussion: Bereits jetzt zeigen sich Vorteile der Digitalisierung (z. B. besseres Selbstmanagement) und Nachteile (Fokussierung auf Daten statt auf die Person). Für den kinder- und jugendärztlichen Bereich bestehen die Notwendigkeiten, professionelle kommunikative Kompetenzen und professionelle Gesundheitskompetenz zu erweitern sowie die Organisation seiner Versorgungseinrichtungen weiterzuentwickeln.
Widerstand als psychoanalytisches Konzept beschreibt die Ambivalenz von Psychotherapiepatient*innen gegenüber dem therapeutischen Veränderungsprozess. Während der*die Patient*in sich mit dem Wunsch, bestimmte Veränderungen zu erzielen, auf die Therapie einlässt, stellen sich diesem Wunsch unbewusste Kräfte entgegen, die versuchen, den Status quo aufrechtzuerhalten. Hintergrund ist die Annahme, dass Widerstand eine Schutzfunktion darstellt, um schmerzhafte Affekte abzuwehren, die integraler Bestandteil eines psychotherapeutischen Prozesses sind. Therapeut*innen sehen sich vor der Aufgabe, Widerstandsphänomene als solche zu erkennen, deren Funktion zu verstehen und einen gemeinsamen Verstehensprozess mit dem*der Patient*in zu ermöglichen. Eine gesprächsanalytische Untersuchung von Widerstand und dessen kommunikativer Bearbeitung bietet eine wertvolle Ergänzung zur psychotherapeutischen Betrachtungsweise. Ein bislang in der Literatur wenig beachtetes Widerstandsphänomen ist Verbosität, womit gemeinhin ausufernde, unfokussierte Erzählungen gemeint sind. Aufbauend auf der bisher einzigen gesprächsanalytischen Untersuchung zu Verbosität als Widerstandsphänomen von Fenner, Spranz-Fogasy und Montan (2022) ist das Ziel der vorliegenden Arbeit, herauszuarbeiten, wie Widerstandsmanagement bei Verbosität verwendet wird. Dafür werden zwei Fallbeispiele gesprächsanalytisch untersucht. Diese stammen aus einem Korpus 34 videographierter ambulanter psychodynamischer Therapiesitzungen. Anhand des ersten Fallbeispiels wird deutlich, dass Verbosität als Widerstandsphänomen nicht nur patient*innenseitig geäußert wird, sondern gemeinsam mit dem*der Therapeut*in interaktiv hergestellt und forciert werden kann. Das zweite Beispiel zeigt, wie Widerstandsmanagement zu einer Auflösung des Widerstands führen kann. Die Analysen verdeutlichen zum einen auch, dass der psychoanalytische Widerstandsbegriff aus gesprächsanalytischer Sicht kritisch zu betrachten ist und zum anderen, dass beide Disziplinen nicht unbedingt zu den gleichen Ergebnissen kommen.
In workplace settings, skilled participants cooperate on the basis of shared routines in smooth and often implicit ways. Our study shows how interactional histories provide the basis for routine coordination. We draw on theater rehearsals as a perspicuous setting for tracking interactional histories. In theater rehearsals, the process of building performing routines is in focus. Our study builds on collections of consecutive performances of the same instructional task coming from a corpus of video-recordings of 30 h of theater rehearsals of professional actors in German. Over time, instructions and their implementations are routinely coordinated by virtue of accumulated shared interactional experience: Instructions become shorter, the timing of responses becomes increasingly compacted and long negotiations are reduced to a two-part sequence of instruction and implementation. Overall, a routine of how to perform the scene emerges. Over interactional histories, patterns of projection of next actions emanating from instructions become reliable and can be used by respondents as sources for anticipating and performing relevant next actions. The study contributes to our understanding of how shared knowledge and routines accumulate over shared interactional experiences in publicly performed and reciprocally perceived ways and how this impinges on the efficiency of joint action.
Theater rehearsals are (usually) confronted with the problem of having to transform a written text into an audio-visual, situated and temporal performance. Our contribution focuses on the emergence and stabilization of a gestural form as a solution for embodying a certain aesthetic concept which is derived from the script. This process involves instructions and negotiations, making the process of stabilization publicly and thus intersubjectively accessible. As scenes are repeatedly rehearsed, rehearsals are perspicuous settings for tracking interactional histories. Based on videotaped professional theatre interactions in Germany, we focus on consecutive instances of rehearsing the same scene and trace the interactional history of a particular gesture. This gesture is used by the director to instruct the actors to play a particular aspect of a scene adopting a certain aesthetic concept. Stabilization requires the emergence of shared knowledge. We will show the practices by which shared knowledge is established over time during the rehearsal process and, in turn, how the accumulation of knowledge contributes to a change in the interactional practices themselves. Specifically, we show how a gesture emerges in the process of developing and embodying an aesthetic concept, and how this gesture eventually becomes a sign that refers to and evokes accumulated knowledge. At the same time, we show how this accumulated knowledge changes the instructional activities in the rehearsal process. Our study contributes to the overall understanding of knowledge accumulation in interaction in general and in theater rehearsals in particular. At the same time, it is devoted to the central importance of gestures in theater, which are both a means and a product of theatrical staging.
Using multimodal conversation analysis, we investigate how novices learning the “inner body” acting technique in the context of a community theater project share their experiences of the bodily exercises through verbal and embodied conduct. We focus on how verbal description and bodily enactment of the experience mutually elaborate each other, and how the experienced sensorimotor and affective qualities are made to be witnessed and recognized by the others. Participants describe their experiences without naming qualities. Instead, a display of the experienced qualities is made accessible to others through coordinating the unfolding talk and bodily conduct. In particular, we show how grammatical and action projection is fulfilled by interconnected verbal and embodied conduct, with body movement and posture giving off ineffable experiential qualities. The moving body appears both as a source of the experience and as a resource for depicting perceived qualities to others; additional resources (non-specific person reference and gaze aversion) contribute to organizing the subjective and intersubjective layers of the reflection of the experiences. The study contributes to and extends recent research on sensoriality in interaction by focusing on phenomena of proprioception and interoception. The data are two cases drawn from 60 h of video-recordings made in the context of a devised community theater project. The data are in Finnish with English translations.
Sich selbst und andere politisch zu gesellschaftlichen Themen zu positionieren, ist eine elementare sprachliche und soziale Praxis. Ziel der Akademiekonferenz war es, zu verstehen, wie Positionierungen vollzogen werden, ob bzw. inwiefern sie politisch sind und in welchem wechselseitigen Zusammenhang sie zu gesellschaftlichen, sozialen und politischen Arrangements und Ordnungen stehen. Das Thema der politischen Positionierung wurde in sieben Panels durch unterschiedliche geistes- und sozialwissenschaftliche Disziplinen wie Linguistik, Soziologie, Geschichts-, Literatur- oder Politikwissenschaft bearbeitet. Die Fokussierung von sprachlichen Diskurspraktiken in diversen sozialen und politischen Zusammenhängen zog sich dabei als roter Faden durch die Beiträge.
Der Umgang mit längeren, komplexeren Redebeiträgen hat als Gegenstand der Mündlichkeitsdidaktik in Sprachvermittlung sowie Sprachbildung viel Aufmerksamkeit erfahren. Empirische Untersuchungen dazu, in welchen Sprachverwendungskontexten lange Redebeiträge in natürlichen Gesprächssituationen häufig vorkommen und damit die Fähigkeit, sie verstehen und produzieren zu können, eine Anforderung für Lernende bildet, stehen jedoch noch aus. Der Beitrag stellt eine explorative Studie auf der Basis des Forschungs- und Lehrkorpus Gesprochenes Deutsch (FOLK) vor, die zeigt, wie durch korpuslinguistische Analysen anhand von Interaktionskorpora eine Beschreibung der Gebrauchsspezifika langer Redebeiträge für ein weites Spektrum an Gesprächskontexten gewonnen und damit eine Grundlage für die zielgruppenspezifische Vermittlung diskursiver Fähigkeiten im DaF/DaZ-Unterricht bereitgestellt werden kann.
In workplace settings, skilled participants cooperate on the basis of shared routines in smooth and often implicit ways. Our study shows how interactional histories provide the basis for routine coordination. We draw on theater rehearsals as a perspicuous setting for tracking interactional histories. In theater rehearsals, the process of building performing routines is in focus. Our study builds on collections of consecutive performances of the same instructional task coming from a corpus of video-recordings of 30 h of theater rehearsals of professional actors in German. Over time, instructions and their implementations are routinely coordinated by virtue of accumulated shared interactional experience: Instructions become shorter, the timing of responses becomes increasingly compacted and long negotiations are reduced to a two-part sequence of instruction and implementation. Overall, a routine of how to perform the scene emerges. Over interactional histories, patterns of projection of next actions emanating from instructions become reliable and can be used by respondents as sources for anticipating and performing relevant next actions. The study contributes to our understanding of how shared knowledge and routines accumulate over shared interactional experiences in publicly performed and reciprocally perceived ways and how this impinges on the efficiency of joint action.
Rules of behavior are fundamental to human sociality. Whether on the road, at the dinner table, or during a game, people monitor one another’s behavior for conformity to rules and may take action to rectify violations. In this study, we examine two ways in which rules are enforced during games: instructions and reminders. Building on prior research, we identify instructions as actions produced to rectify violations based on another’s lack of knowledge of the relevant rule; knowledge that the instruction is designed to impart. In contrast to this, the actions we refer to as reminders are designed to enforce rules presupposing the transgressor’s competence and treating the violation as the result of forgetfulness or oversight. We show that instructing and reminding actions differ in turn design, sequential development, the epistemic stances taken by transgressors and enforcers, and in how the action affects the progressivity of the interaction. Data are in German and Italian from the Parallel European Corpus of Informal Interaction (PECII).
Die Vernetzung von Computern bewirkt die Entstehung eines Netzes aus Texten und, als Folge davon, sozialen Netzen von Nutzern dieser Texte als Schreibern und Lesern. Netzwerke sprachlicher Objekte gab und gibt es zwar auch ohne Digitalisierung und Vernetzung, jedoch weniger umfangreich und wesentlich schwerer, möglicherweise gar nicht in großer Menge analysierbar. Der vorliegende Beitrag befasst sich mit den verschiedenen Typen sprachlicher Netzwerke: Textgeweben, Interaktionsnetzwerken und sozialen Netzwerken. Es werden zentrale Begrifflichkeiten der Netzwerkanalyse erläutert und anhand von Beispielen gezeigt, wie sprachliche Kommunikation auf der Grundlage der Methoden der Netzwerkanalyse aus einer anderen, neuen Perspektive betrachtet werden kann.
In this Paper, we describe a schema and models which have been developed for the representation of corpora of computer-mediated communicatin (CMC corpora) using the representation framework provided by the Text Encoding Initiative (TEI). We characterise CMC discourse as dialogic, sequentially organised interchange between humans and point out that many features of CMC are not adequately handled by current corpus encoding schemas and tools. We formulate desiderata for a representation of CMC in encoding schemes and argue why the TEI is a suitable framework for the encoding of CMC corpora. We propose a model of basic CMC units (utterances, posts, and nonverbal activities) and the macro- and micro-level structures of interactions in CMC environments. Based on these models, we introduce CMC-core, a TEI customisation for the encoding of CMC corpora, which defines CMC-specific encoding features on the four levels of elements, model classes, attribute classes, and modules of the TEI infrastructure. The description of our customisation is illustrated by encoding examples from corpora by researchers of the TEI SIG CMC, representing a variety of CMC genres, i.e. chat, wiki talk, twitter, blog, and Second Life interactions. The material described, i.e. schemata, encoding examples, and documentation, is available from the of the TEI CMC SIG Wiki and will accompany a feature request to the TEI council in late 2019.
Within a rapidly digitalising society, it is important to understand how the learning and teaching of digital skills play out in situ, particularly amongst older adults who acquire these skills later in life. This paper focuses on participants engaged in the process of learning digital skills in adult education courses. Using video recordings from adult education centres in Finland and Germany, we explore how students mobilise their teachers’ assistance when encountering problems with their smartphones, laptops or tablets. Prior research on social interaction has shown that assistance can be recruited through a variety of verbal and embodied formats. In this specific educational setting, participants can use complaints about their digital skills or mobile devices to obtain assistance. Utilising multimodal conversation analysis, we describe two basic sequence types involving students’ complaints, discuss their cross-linguistic characteristics, and reflect on their connection to this educational setting and digital devices.
In theater as a bodily-spatial art form, much emphasis is placed on the way actors perform movements in space as an important multimodal resource for creating meaning. In theater rehearsals, movements are created in series of directors' instructions and actors' implementations. Directors' instructions on how to conduct a movement often draw on embodied demonstrations in contrast to verbal descriptions. For instance, to instruct an actress to act like a school girl a director can use depictive (he demonstrates the expected behavior) instead of descriptive (“can you act like a school girl”) means. Drawing on a corpus of 400 h video recordings of rehearsal interactions in three German professional theater productions, from which we selected 265 cases, we examine ways to instruct movement-based actions in theater rehearsals. Using a multimodally extended ethnomethodological-conversation analytical approach, we focus on the multimodal details that constitute demonstrations as complex action types. For the present article, we have chosen nine instances, through which we aim to illuminate (1) The difference in using embodied demonstrations versus verbal descriptions to instruct; (2) typical ways directors combine verbal descriptions with embodied demonstrations in their instructions. First, we ask what constitutes a demonstration and what it achieves in comparison to verbal descriptions. Using a typical case, we illustrate four characteristics of demonstrations that all of the cases we studied share. Demonstrations (1) are embedded in instructional activities; (2) show and do not tell; (3) are responded to by emulating what was shown; (4) are rhetorically shaped to convey the instruction's focus. However, none of the 265 demonstrations we investigated were produced without verbal descriptions. In a second step we therefore ask in which typical ways verbal descriptions accompany embodied demonstrations when directors instruct actors how to play a scene. We distinguish four basic types. Verbal descriptions can be used (1) to build the demonstration itself; (2) to delineate a demonstration verbally within an instruction; (3) to indicate positive (what should be done) and negative (what should be avoided) versions of demonstrations; (4) as an independent means to describe the instruction's focus in addition to the demonstration. Our study contributes to research on how embodied resources are used to create meaning and how they combine with and depend on verbal resources.
Sometimes in interaction, a speaker articulates an overt interpretation of prior talk. Such moments have been studied as involving the repair of a problem with the other’s talk or as formulating an understanding of the matter at hand. Stepping back from the established notions of formulations and repair, we examine the variety of actions speakers do with the practice of offering an interpretation, and the order within this domain. Results show half a dozen usage types of interpretations in mundane interaction. These form a largely continuous territory of action, with recognizably distinct usage types as well as cases falling between these (proto)typical uses. We locate order in the domain of interpretations using the method of semantic maps and show that, contrary to earlier assumptions in the literature, interpretations that formulate an understanding of the matter at hand are actually quite pervasive in ordinary talk. These findings contribute to research on action formation and advance our understanding of understanding in interaction. Data are video- and audio-recordings of mundane social interaction in the German language from a variety of settings.
In this article we examine moments in which parents or other caregivers overtly invoke rules during episodes in which they take issue with, intervene against, and try to change a child’s ongoing behavior or action(s). Drawing on interactional data from four different languages (English, Finnish, German, Polish) and using Conversation Analytic methods, we first illustrate the variety of ways in which parents may use such overt rule invocations as part of their behavior modification attempts, showing them to be functionally versatile interactional objects. Their interactional flexibility notwithstanding, we find that parents typically invoke rules when, in the course of the intervention episode, they encounter trouble with achieving an acceptable compliant outcome. To get at the distinct import of rule formulations in this context, we then compare them to two sequential alternatives: parental expressions of an experienced negative affective state, and parental threats. While the former emphasize aspects of social solidarity, the latter seek to enforce compliance by foregrounding a power asymmetry between the parent and the child. Rule formulations, by contrast, are designedly impersonal and appear to be directed at what the parents construe as shortcomings in common-sense practical reasoning on the child’s part. Reflexively, the child is thereby cast as not having properly applied common-sense ‘practical reason’ when engaging in what is treated as the problematic behavior or action. Overt rule invocations can, therefore, be understood as indexical appeals to practical reason.
Bauchschmerzen bei Kindern sind häufig, aber glücklicherweise meist ohne schwerwiegende Ursache. Sogar starke oder wiederkehrende Bauchschmerzen haben oftmals keinen organischen Ursprung. Dennoch erfolgt bei Kindern mit häufigen Bauchschmerzen in der Regel eine umfangreiche und für alle Beteiligten belastende diagnostische Abklärung – teilweise sogar ohne seriösen, hilfreichen Befund. Idealerweise sollte bereits im Gespräch mit einem fachkundigen Arzt deutlich werden, ob die Schmerzen somatischen oder psychosomatischen Ursprungs sind, um überflüssige und teure Untersuchungsmaßnahmen einzusparen. An dieser Stelle kommt die Gesprächsforschung zum Einsatz: Für die Unterscheidung von organischen und psychisch bedingten Anfallsereignissen konnte gezeigt werden, dass die entscheidenden Hinweise zur Diagnose nicht nur in den geschilderten Fakten liegen, sondern auch in der Art, wie die Betroffenen selbst über ihr Problem reden und mit dem Arzt interagieren. Diese Hinweise lassen sich zielgenau durch gesprächslinguistische Analysen erfassen (vgl. Opp/Frank-Job/Knerich 2015). Für epileptische vs. dissoziative Anfälle konnte dies bereits belegt und in klinischen Studien validiert werden (vgl. Schwabe/Howell/Reuber 2007). In Anknüpfung an das genannte Projekt wird in dieser Dissertation überprüft, ob und inwieweit die Befunde aus der Anfallsforschung auch auf eine andere Erkrankung und Patientinnengruppe übertragen werden können. Für diesen Zweck werden dyadische Interaktionen junger Patientinnen mit Medizinerinnen während einer spezifischen Form und Phase der Anamnese analysiert: Der analytische Kern der Arbeit thematisiert die Interaktion der Beteiligten beim zeichnerischen Umsetzen von Bauchschmerzen. Dabei zeigt sich die interaktiv hervorgebrachte Positionierung der Patientinnen zur Malaufgabe als zentral und entsprechend diagnostisch relevant: Während Patientinnen, deren Schmerzen organischen Ursprungs sind, dazu tendieren, die Malaufgabe mit redundanten Informationen pflichtgemäß zu erfüllen, neigen Patientinnen, die an funktionellen Beschwerden leiden, hingegen dazu, die Malaufgabe als Chance zur Aktualisierung der Beschwerdenschilderung zu sehen. Diese Erkenntnisse lassen sich in Form einer Diagnosetabelle zusammenfassen und konstituieren damit die Basis für einen gesprächsanalytischen Anwendungsbezug, der die medizinische Forschung und Ausbildung um ein innovatives Diagnostikverfahren bereichern kann.
Der Beitrag präsentiert Ergebnisse des Projekts „Deutsch im Beruf: Die sprachlich-kommunikative Integration der Flüchtlinge“, das am Leibniz-Institut für Deutsche Sprache (IDS) durchgeführt wird. Im ersten Teil wird auf die zweistufige Sprachstandserhebung in den allgemeinen Integrationskursen eingegangen, die zusammen mit dem Goethe-Institut umgesetzt wurde. Bei der ersten Erhebung zu Beginn der Kurse wurden mit einer Tabletumfrage die Sozialdaten und Sprachenbiografien der Teilnehmenden erhoben. Bei der zweiten Erhebung am Ende der gleichen Kurse ging es darum, mit Hilfe der Analyse von Sprachaufnahmen das erreichte mündliche Kompetenzniveau der Teilnehmenden zu ermitteln. Im zweiten Teil des Beitrags stellen wir Ergebnisse unserer ethnografisch-gesprächsanalytischen Feldstudien vor, die wir in verschiedenen Arbeitskontexten wie Qualifizierungsmaßnahmen, duale Berufsausbildung und betriebliche Praktika durchgeführt haben. In Bezug auf die zentralen Fragen zu gegenseitiger Verständigung und der Sprachvermittlung am Arbeitsplatz konnten wir im Rahmen unserer Ethnografien drei prototypische Praktiken feststellen, auf die wir näher eingehen: a) „kaum Verständnissicherung und Sprachvermittlung“, b) „ad-hoc Verständnissicherung und Sprachvermittlung“ und c) „systematische Verständnissicherung und Sprachvermittlung“. Des Weiteren fokussieren wir im letzten Teil des Beitrags die Ergebnisse unserer ethnografischen Langzeitstudie zu Betriebspraktika von studierenden Geflüchteten. Anhand der Untersuchung von Reparaturen zeigt sich hier die Entwicklung der interaktionalen Kompetenz eines L2-Sprechers, die mit einer zunehmenden kommunikativen Integration in Teamgesprächen einhergeht.
Der nationalsozialistische Interaktions- und Kommunikationsraum war mithin bevölkert von kommunikativ konstruierten Sozialfiguren. Hierbei gab es sowohl positiv Konnotierte (z. B. Volksgenosse, Nationalsozialist, Parteigenosse, SA-Mann, Alter Kämpfer) als auch negativ Konnotierte (z. B. Asozialer, Judenfreund, Schwarzer, Roter, Freimaurer). Diese stereotypisierten Sozialfiguren, an die wiederum vielfältige positive wie negative Attribuierungen geknüpft waren, stellten gleichsam Diskurspositionen dar, die anderen zugewiesen wurden oder eingenommen werden konnten – sofern den individuellen Voraussetzungen nach möglich – und die mit unterschiedlichen Graden der In- bzw. Exklusion einhergingen. Die folgenden Ausführungen konzentrieren sich auf zwei dieser Figuren, die spezifischer als Grenzfiguren begriffen werden können: Meckerer und Märzgefallene. Es wird untersucht, wie diese beiden Grenzfiguren sprachlich konstruiert, in welchen Kontexten und Kommunikationssituationen sie angeeignet und verwendet wurden. In beiden Fällen wird der Fokus dabei über den wörtlichen Ausdruck hinaus auf zeitgenössisch ähnliche oder eng verwandte Bezeichnungen ausgeweitet.
Die Arbeit wurde vom Verein für Gesprächsforschung mit dem Dissertationsförderpreis 2020 ausgezeichnet.
Bis heute gehört die Frage, wie InteraktionsteilnehmerInnen verstehen, welche von mehreren möglichen Lesarten eines sprachlichen Formats im jeweiligen Kontext gilt, zu den größten Herausforderungen der Konversationsanalyse. Aufbauend auf den Erkenntnissen über soziales Handeln in der Interaktion in Sprechakttheorie und Konversationsanalyse beschäftigt sich diese Arbeit mit dem Verhältnis zwischen rekurrenten sprachlichen Formaten und sozialen Handlungen. Im Fokus stehen interrogative und deklarative Modalverbformate: soll ich...?, kannst du...?, willst/magst/möchtest du...?, du kannst... und ich kann...
Eine umfassende, korpusdatengestützte Untersuchung zu diesen Formaten im Deutschen fehlte bisher. In der Forschung zu anderen Sprachen wurden vergleichbare Formate eingehender untersucht, aber fast ausschließlich in Bezug auf direktiv-kommissive Handlungen, wie Bitten, Aufforderungen, Angebote, Vorschläge etc., während das breitere Handlungsspektrum und -potenzial der Formate nicht aufgezeigt wurde.
Die vorliegende Untersuchung zeigt auf,
1. welches Handlungsspektrum die untersuchten Formate aufweisen,
2. wie die Komposition eines Turns, dessen Position (i.e., in der laufenden Sequenz, in der Interaktion, in der Aktivität oder in der Interaktionsgeschichte) sowie weitere kontextuelle Faktoren (wie z.B. die Verteilung von epistemischen und deontischen Rechten) dazu beitragen, wie das Format als diese oder jene Handlung in der Interaktion verstanden wird, und
3. welches Handlungspotenzial bzw. welche globale Handlungsbedeutung das jeweilige Format aufweist.
Die Untersuchung bedient sich der Methodik der Konversationsanalyse und der Interaktionalen Linguistik und beruht auf mehr als 500 Belegen aus Videoaufnahmen natürlicher Interaktion aus dem FOLK-Korpus.
Die vorliegende Arbeit zeigt, welche Handlungen mit den untersuchten Formaten vollzogen werden und welche Rolle unterschiedliche Faktoren (wie die Position des Turns, die Verteilung von deontischen und epistemischen Rechten, und die Verantwortung für das Projekt, auf das sich die Handlung bezieht, das Agens der künftigen Handlung, das nonverbale Verhalten von Interagierenden während der Realisierung des fokalen Turns etc.) dafür spielen, wie das jeweilige Format verstanden wird. Überdies wird nachgewiesen, welche weiteren linguistischen Merkmale (wie z.B. Vorkommen von Adverbien und Modal- bzw. Abtönungspartikeln, Argumentrealisierung, Wortfolge, Semantik des Vollverbs etc.) zusätzlich zum Modalverbformat für Handlungskonstitution und -zuschreibung relevant sein können und wann. Somit werden Faktoren herausgearbeitet, die für die weitere Entwicklung des Konzeptes ‚Format für soziale Handlungen‘ notwendig sind.
Die Arbeit zeigt, dass eine umfassende Analyse des gesamten Handlungsspektrums der Verwendung sprachlicher Formen auf Basis eines großen Korpus notwendig ist, um die für bestimmte Handlungsfunktionen relevanten Realisierungs- und Kontextbedingungen korrekt identifizieren zu können und vorschnellen Schlüssen über die Assoziation von linguistischen Formaten mit bestimmten Handlungen vorzubeugen. Trotz unterschiedlicher feingranularer Funktionen der Formate ist allerdings stets eine Kernbedeutung feststellbar, die zum Handlungspotenzial des jeweiligen Formats beiträgt.
Im Beitrag werden drei sprachwissenschaftliche Zugänge zu Diagnosen vorgestellt: In der Gesprächsanalyse wird die Diagnoseherstellung in der mündlichen Arzt-Patienten-Interaktion beleuchtet. Diagnosen entstehen kollaborativ,indem Gesprächsphasen durchlaufen und charakteristische Handlungen in bestimmten Äußerungsformaten vollzogen werden. Im Blickpunkt der Text- und Kommunikationsgeschichte steht hingegen das schriftsprachliche Handeln. Das Herstellen einer Diagnose erfordert hier die nachträgliche Bearbeitung vorgängiger mündlicher Interaktionen gemäß einer etablierten Textsorte: dem Erhebungsbogen. Von diesen Formen der Diagnoseherstellung unterscheidet sich, wie ein diskurslinguistischer Zugriff zeigt, die massenmediale Faktizitätsherstellung in Diskursen wie dem Impfdiskurs, die auch für ein medizinisches Laienpublikum relevant sind. Mit dem Beitrag soll nicht nur deutlich gemacht werden, in welchengem Zusammenhang mündliche Interaktion und schriftliche Fixierung stehen, sondern auch betont werden, dass das massenmedial vermittelte medizinische Lai*innen in relative Expert*innen verwandeln kann.
The term “pivot” usually refers to two overlapping syntactic units such that the completion of the first unit simultaneously launches the second. In addition, pivots are generally said to be characterized by the smooth prosodic integration of their syntactic parts. This prosodic integration is typically achieved by prosodic-phonetic matching of the pivot components. As research on such turns in a range of languages has illustrated, speakers routinely deploy pivots so as to be able to continue past a point of possible turn completion, in the service of implementing some additional or revised action. This article seeks to build on, and complement, earlier research by exploring two issues in more detail as follows: (1) what exactly do pivotal turn extensions accomplish on the action dimension, and (2) what role does prosodic-phonetic packaging play in this? We will show that pivot constructions not only exhibit various degrees of prosodic-phonetic (non-)integration, i.e., differently strong cesuras, but that they can be ordered on a continuum, and that this cline maps onto the relationship of the actions accomplished by the components of the pivot construction. While tighter prosodic-phonetic integration, i.e., weak(er) cesuring, co-occurs with post-pivot actions whose relationship to that of the pre-pivot tends to be rather retrospective in character, looser prosodic-phonetic integration, i.e., strong(er) cesuring, is associated with a more prospective orientation of the post-pivot’s action. These observations also raise more general questions with regard to the analysis of action.
Schegloff (1996) has argued that grammars are “positionally-sensitive”, implying that the situated use and understanding of linguistic formats depends on their sequential position. Analyzing the German format Kannst du X? (corresponding to English Can you X?) based on 82 instances from a large corpus of talk-in-interaction (FOLK), this paper shows how different action-ascriptions to turns using the same format depend on various orders of context. We show that not only sequential position, but also epistemic status, interactional histories, multimodal conduct, and linguistic devices co-occurring in the same turn are decisive for the action implemented by the format. The range of actions performed with Kannst du X? and their close interpretive interrelationship suggest that they should not be viewed as a fixed inventory of context-dependent interpretations of the format. Rather, the format provides for a root-interpretation that can be adapted to local contextual contingencies, yielding situated action-ascriptions that depend on constraints created by contexts of use.
In so-called Let’s Plays, video gaming is presented and verbally commented by Let’s Players on the internet for an audience. When only watched but not played, the most attractive features of video games, immersion and interactivity, get lost – at least for the internet audience. We assume that the accompanying reactions (transmitted via a so-called facecam) and verbal comments of Let’s Players on their game for an audience contribute to an embodiment of their avatars which makes watching a video game more attractive. Following an ethnomethodological conversation analytical (EMCA) approach, our paper focusses on two practices of embodying avatars. A first practice is that Let’s Players verbally formulate their actions in the game. By that, they make their experiences and the 'actions' of avatars more transparent. Secondly, they produce response cries (Goffman) in reaction to game events. By that, they enhance the liveliness of their avatars. Both practices contribute to a co-construction of a specific kind of (tele-)presence.
This special issue investigates early responses—responsive actions that (start to) unfold while the production of the responded-to turn and action is still under way. Although timing in human conduct has gained intense interest in research, the early production of responsive actions has so far largely remained unexplored. But what makes early responses possible? What do such responses tell us about the complex interplay between syntax, prosody, and embodied conduct? And what sorts of actions do participants accomplish by means of such early responses? By addressing these questions, the special issue seeks to offer new advances in the systematic analysis of temporal organization in interaction, contributing to broader discussions in the language and cognitive sciences as to the social coordination of human conduct.
Research on multimodal interaction has shown that simultaneity of embodied behavior and talk is constitutive for social action. In this study, we demonstrate different temporal relationships between verbal and embodied actions. We focus on uses of German darf/kann ich? (“may/can I?”) in which speakers initiate, or even complete the embodied action that is addressed by the turn before the recipient’s response. We argue that through such embodied conduct, the speaker bodily enacts high agency, which is at odds with the low deontic stance they express through their darf/kann ich?-TCUs. In doing so, speakers presuppose that the intersubjective permissibility of the action is highly probable or even certain. Moreover, we demonstrate how the speaker’s embodied action, joint perceptual salience of referents, and the projectability of the action addressed with darf/kann ich? allow for a lean syntactic design of darf/kann ich?-TCUs (i.e., pronominalization, object omission, and main verb omission). Our findings underscore the reflexive relationship between lean syntax, sequential organization and multimodal conduct.
Taking the use of the esthetic term wabi sabi (Japanese compound noun) in a series of German- and English-language theater rehearsals as an example, this article studies the emergence of shared meanings and uses of an expression over an interactional history. We track how shared understandings and uses of wabi sabi develop over the course of a series of theater rehearsals. We focus on the practices by which understandings of wabi sabi are displayed, adopted, and negotiated. We discuss complexities and intransparencies of the manifestation of common ground in multiparty interactions and its relationship to the emergence of routine uses of the expression. Data are in English and German with English translation.
How do people’s interactional practices change over time? Can conversation analysis identify those changes, and if so, how? In this introductory article, we scrutinize the novel insights that can be gained from examining interactional practices over time and discuss the related methodological challenges for longitudinal CA. We first retrace CA’s interest in the temporality of social interaction and then review three lines of current CA work on change over time: developmental studies, studies of sociohistorical change, and studies of joint interactional histories. Existing work shows how the execution of locally coordinated actions and their meanings change over time; how prior actions inform future actions; and how resources, practices, and structures of joint action emerge over people’s repeated interactional encounters. We conclude by arguing that the empirical analysis of the microlevel organization of social interaction, which is the hallmark of CA, can elucidate the fine-grained situated interactional infrastructure that provides for the larger-scale social dynamics that have been of interest to other lines of research.
Our study deals with early bodily responses to directives (requests and instructions, i.e., second pair parts [SPPs]) produced before the first pair part (FPP) is complete. We show how early bodily SPPs build on the properties of an emerging FPP. Our focus is on the successive incremental coordination of components of the FPP with components of the SPP. We show different kinds of micro-sequential relationships between FPP and SPP: successive specification of the SPP building on the resources that the FPP makes available, the readjustment or repair of the SPP in response to the emerging FPP, and reflexive micro sequential adaptions of the FPP to an early SPP. This article contributes to our understanding of the origins of projection in interaction and of the relationship between sequentially and simultaneity in interaction. Data are video-recordings from interaction in German.