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The article addresses Solution-Oriented Questions (SOQs) as an interactional practice for relationship management in psychodiagnostic interviews. Therapeutic alliance results from the concordance of alignment, as willingness to cooperate regarding common goals, and of affiliation, as relationship based upon trust. SOQs particularly allow for both: They are situated at the end of a troublesome topic area, which is linked to low agency on the patient’s side, and they reveal understanding of and interest in the patient. Following the paradigm of Conversation Analysis and German Gesprächsanalyse this paper analyzes the design and functions of SOQs as a means for securing and enhancing the relationship in the process of therapy. Our data comprise 15 videotaped first interviews following the manual of the Operationalized Psychodynamic Diagnostics. The analyses refer to all SOQs found but will be illustrated by means of a single conversation.
The Power of LoF. Veränderung durch Lösungsorientierte Fragen im psychotherapeutischen Gespräch
(2019)
Solution-oriented questions conceptually implicate change: a problem or conflict is expected to be solved and the current status will also be changed. Interactionally this is based on structural features of communication: the fundamental sequentiality of verbal interaction, i.e. interrelated succession of utterances of at least two interlocutors, provides for and guarantees the production of intersubjectivity and therapeutic efficacy. Solution-oriented questions as a rhetorical practice serve to produce forward-looking awareness, expansion and reorganization of knowledge as well as an increased ability to act on the patient’s side. These processes become apparent not only locally in the immediate context of solution-oriented questions but also globally in the course of the interaction as a whole. The data for this research consist of psychodiagnostic interviews conducted according to the concept and manual of the Operationalized Psychodynamic Diagnostics (OPD Task Force 2009).