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In this paper, we present the concept and the results of two studies addressing (potential) users of monolingual German online dictionaries, such as www.elexiko.de. Drawing on the example of elexiko, the aim of those studies was to collect empirical data on possible extensions of the content of monolingual online dictionaries, e.g. the search function, to evaluate how users comprehend the terminology of the user interface, to find out which types of information are expected to be included in each specific lexicographic module and to investigate general questions regarding the function and reception of examples illustrating the use of a word. The design and distribution of the surveys is comparable to the studies described in the chapters 5-8 of this volume. We also explain, how the data obtained in our studies were used for further improvement of the elexiko-dictionary.
In this paper, the authors use the 2012 log files of two German online dictionaries (Digital Dictionary of the German Language and the German Version of Wiktionary) and the 100,000 most frequent words in the Mannheim German Reference Corpus from 2009 to answer the question of whether dictionary users really do look up frequent words, first asked by de Schryver et al. (2006). By using an approach to the comparison of log files and corpus data which is completely different from that of the aforementioned authors, we provide empirical evidence that indicates - contrary to the results of de Schryver et al. and Verlinde/Binon (2010) - that the corpus frequency of a word can indeed be an important factor in determining what online dictionary users look up. Finally, we incorporate word class Information readily available in Wiktionary into our analysis to improve our results considerably.
Questions of design
(2014)
All lexicographers working on online dictionary projects that do not wish to use an established form of design for their online dictionary, or simply have new kinds of lexicographic data to present, face the problem of what kind of arrangement is best suited for the intended users of the dictionary. In this chapter, we present data about questions relating to the design of online dictionaries. This will provide projects that use these or similar ways of presenting their lexicographic data with valuable information about how potential dictionary users assess and evaluate them. In addition, the answers to corresponding open-ended questions show, detached from concrete design models, which criteria potential users value in a good online representation. Clarity and an uncluttered look seem to dominate in many answers, as well as the possibility of customization, if the latter is not connected with a too complex usability model.
To design effective electronic dictionaries, reliable empirical information on how dictionaries are actually being used is of great value for lexicographers. To my knowledge, no existing empirical research addresses the context of dictionary use, or, in other words, the extra-lexicographic situations in which a dictionary consultation is embedded. This is mainly due to the fact that data about these contexts are difficult to obtain. To take a first step in closing this research gap, we incorporated an open-ended question (“In which contexts or situations would you use a dictionary?”) into our first online survey (N = 684). Instead of presenting well-known facts about standardized types of usage situation, this chapter will focus on the more offbeat circumstances of dictionary use and aims of users, as they are reflected in the responses. Overall, my results indicate that there is a community whose work is closely linked with dictionaries. Dictionaries are also seen as a linguistic treasure trove for games or crossword puzzles, and as a standard which can be referred to as an authority. While it is important to emphasize that my results are only preliminary, they do indicate the potential of empirical research in this area.
The methods utilized in the area of research into dictionary use are established research methods in the social sciences. After explicating the different steps of a typical empirical investigation, this article provides examples of how these different methods are used in various user studies conducted in the field of using online dictionaries. Thereby, different kinds of data collection (surveys as online questionnaires, log files and eye tracking) as well as different research design structures (for instance, ex-post-facto design or experimental design) are discussed.
The development of user-adapted views of lexicographic data is frequently in demand by dictionary research on electronic reference works and hypertext information systems. In the printed dictionary it has been indispensable to develop a complete dictionary relative to a user group and using situations. In contrast, for any electronic presentation of lexicographic data there are possibilities to define user-specific views of an initially user-unspecific resource. However, research on the use of dictionaries in general, still has to answer several open questions as far as this subject is concerned. This paper will firstly provide an overview of the present state of research on dictionary use with respect to electronic lexicography. Subsequently, explanations of further prerequisites for a possible user-adapted access to data are followed, as exemplified by OWID, the Online Vocabulary Information System of the Institut für Deutsche Sprache. Finally, it will be outlined what results on the subject have been accomplished so far. Also the prospects of potential user-adapted presentations of lexicographic data will be highlighted.
This chapter presents empirical findings on the question which criteria are making a good online dictionary using data on expectations and demands collected in the first study (N=684), completed with additional results from the second study (N=390) which examined more closely whether the respondents had differentiated views on individual aspects of the criteria rated in the first study. Our results show that the classical criteria of reference books (e.g. reliability, clarity) were rated highest by our participants, whereas the unique characteristics of online dictionaries (e.g. multimedia, adaptability) were rated and ranked as (partly) unimportant. To verify whether or not the poor rating of these innovative features was a result of the fact that the subjects are not used to online dictionaries incorporating those features, we integrated an experiment into the second study. Our results revealed a learning effect: Participants in the learning-effect condition, i. e. respondents who were first presented with examples of possible innovative features of online dictionaries,judged adaptability and multimedia to be more useful than participants who did not have this information. Thus, our data point to the conclusion that developing innovative features is worthwhile but that it is necessary to be aware of the fact that users can only be convinced of its benefits gradually.
In the past two decades, more and more dictionary usage studies have been published, but most of them deal with questions related to what users appreciate about dictionaries, which dictionaries they use and what type of information they need in specific situations — presupposing that users actually consult lexicographic resources. However, language teachers and lecturers in linguistics often have the impression that students do not use enough high-quality dictionaries in their everyday work. With this in mind, we launched an international cooperation project to collect empirical data to evaluate what it is that students actually do while attempting to solve language problems. To this end, we applied a new methodological setting: screen recording in conjunction with a thinking-aloud task. The collected empirical data offers a broad insight into what users really do while they attempt to solve language-related tasks online.
We present studies using the 2013 log files from the German version of Wiktionary. We investigate several lexicographically relevant variables and their effect on look-up frequency: Corpus frequency of the headword seems to have a strong effect on the number of visits to a Wiktionary entry. We then consider the question of whether polysemic words are looked up more often than monosemic ones. Here, we also have to take into account that polysemic words are more frequent in most languages. Finally, we present a technique to investigate the time-course of look-up behaviour for specific entries. We exemplify the method by investigating influences of (temporary) social relevance of specific headwords.
Die Wortbildungsangaben im Online-Wörterbuch und wie Nutzer sie beurteilen – eine Umfrage zu elexiko
(2013)
Der vorliegende Beitrag betrachtet das Thema der Wortbildung im Online-Wörterbuch aus der Perspektive der Wörterbuchbenutzer. Zunächst werden an einzelnen Beispielen die unterschiedlichen Angabebereiche im Internetwörterbuch und die verschiedenen Arten der Wortbildungsangaben aufgezeigt, auf die ein Wörterbuchbenutzer beim Nachschlagen stoßen kann (Kap. 2). Daran anschließend werden mit elexiko und BZVelexiko kurz die beiden Projekte vorgestellt, die an den Mannheimer Nutzerumfragen beteiligt waren. Schließlich werden die Ergebnisse zweier Online-Befragungen präsentiert, die Anfang 2011 am Institut für Deutsche Sprache durchgeführt wurden und an denen insgesamt über 1 100 Personen teilnahmen. In diesem Kontext stehen dabei allein die Teilergebnisse zum Thema Wortbildung im Mittelpunkt (Kap. 3). Ein Ausblick auf die weitere geplante Forschung rundet den Beitrag ab (Kap. 4).