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Rejecting the validity of inferred attributions of incompetence in German talk-in-interaction
(2024)
This paper deals with pragmatic inference from the perspective of Conversation Analysis. In particular, we examine a specific variety of inferences - the attribution of incompetence which Self constructs on the basis of Other's prior action, hearable as positioning Self as incompetent (e.g., instructions, offers of assistance, advice); this attribution of incompetence concerns Self's execution of some practical task. This inference is indexed in Self's response, which highlights Self's expertise, or competence concerning the task at hand. We focus on two recurrent types of such responses in our data: (i) accounting for competence through formulations of prior experience with carrying out a practical action and (ii) explicit claims of competence for accomplishing this action. We analyze the interactional environments in which these responses occur, the ways in which the two practices index Self's understanding of being positioned as incompetent and the interactional work they do. Finally, we discuss how through rejecting and inferred attribution of incompetence, Self implicitly seeks to restore their face and defend their autonomy as an agent, yet, without entering an explicit identity-negotiation. Findings rest on the analysis of 20 cases found in video-recordings of naturally occurring talk-in-interaction in German from the corpus FOLK.
It is a ubiquitous phenomenon of everyday interaction that participants confront their co-participants for behaviour that they assess as undesirable or in some other way untoward. In a set of video data of informal interaction from the PECII corpus (Parallel European Corpus of Informal Interaction), cases of such sanctions have been collected in English, German, Italian and Polish data. This study presents work in progress and focuses on interrogatively formatted sanctions, in particular on non-polar interrogatives. It has already been shown that interrogatives can do much more than ask questions (Huddleston 1994). They can also function as directives (Lindström et al. 2017) or, more specifically, as requests (Curl/Drew 2008), as invitations (Margutti/Galatolo 2018) or reproaches (Klattenberg 2021), among others. What makes them interesting for cross-linguistic comparison is that the four languages that are considered provide different morphological and (morpho-)syntactical ressources for the realization of interrogative phrases. For example, German provides the option of building in the modal particle denn that reveals a previous lack of clarity and obliges the co-participant(s) to deliver the missing information (Deppermann 2009). Of course, the other three languages have modal particles, too (e.g. allora in Italian or though in English), but they do not seem to convey the same semantic and interactional qualities as denn. From an interactional point of view, one could think that interrogatives are a typical and effective way of solliciting accounts, since formally they open up a conditionally relevant space for an answer or a
reaction. But as the data shows, this does not guarantee that they are actually responded to. Another relevant aspect in the context of sanctions is that the interrogative format seems to carry a certain ‚openness‘ that might be seen as a mitigating effect and thus provides an interesting point of comparison with other mitigating devices. This study uses the methods of conversation analysis and interactional linguistics. It is based on a collection of 148 interrogative sanctions (out of which 84 are non-polar interrogatives) covering the four languages. I draw on coded data from roughly 1000 cases to get a first overall idea of how the interrogative format might differ from other formats, and how it might interrelate with specific features – for example, if subsequently an account is delivered. Going more into depth, the interrogative sanctions will then be analyzed with respect to their formal design (e.g. polar questions vs. content questions vs. tag questions, Rossano 2010; Hayano 2013) and to their pragmatic implications. I also analyze reactions to such sanctions – both formally (cf. Enfield et al. 2019, 279) and, again, from an interactional perspective (e.g. acceptance/compliance vs. challenging/defiance; Kent 2012; Cekaite 2020). A more detailed zooming in on the sequential unfolding of some particularly interesting
instances of sanctioning interrogatives will make the picture complete.
Interactants who encounter co-participant conduct which they find to be socio-normatively problematic or troublesome are faced with a range of choices. First and foremost, this includes the issue of whether to directly address it, or to simply ‘let it pass’ (at least for now) (Emerson/Messinger 1977). In the case of the former, the issue then becomes how to address it. Across the various ways in which participants can pragmatically engage with what they perceive to be transgressive or untoward behavior (e.g., Pomerantz 1978; Schegloff 1988b; Dersley/Wootton 2000; Günthner 2000; Bolden/Robinson 2011; Potter/Hepburn 2020; see also Rodriguez 2022), they sometimes meta-pragmatically formulate the co-participant’s doings in terms of specific actions. Such action descriptions are necessarily selective (Sacks 1963; Schegloff 1972, 1988a; Sidnell/Barnes 2013): They foreground certain aspects of the co-participant’s conduct, while backgrounding others, and thus contribute to publically construeing the formulated conduct in particular ways (Jayyusi 1993), viz. as socio-normatively problematic, transgressive or untoward, and interactionally accountable (Robinson 2016; Sidnell 2017).
In this presentation I show first results from an ongoing study about syntactic complexity of sanctioning turns in spoken language. This study is part of a larger project on sanctioning of misconduct in social interaction in different European languages (English, German, Italian and Polish). For the study I use video recordings of different everyday settings (family breakfasts, board game interactions and car rides) with three or four participants. These data come from the Parallel European Corpus of Informal Interaction (Kornfeld/Küttner/Zinken 2023; Küttner et al. submitted). I focus on sanctioning turns with more than one turn-constructional unit (see among others for TCUs: Sacks/Schegloff/Jefferson 1974; Clayman 2013). The study asks how often TCUs are linked to each other in the different languages, for what function, and how language diversity enters into this. Note that complex sanctioning turns do not always come as complex sentences.
From June 26th to July 2nd 2023 the International Conference on Conversation Analysis (ICCA) took place in Brisbane/Meanjin, Australia – after a long pause due to the Covid-pandemic and for the first time in the southern hemisphere. About 350 participants from about 50 different countries attended the conference. This year’s ICCA came up with 36 panels and about 300 papers that were presented. Four plenary speakers have been invited and 24 pre-conference workshops took place. On Wednesday evening Ilana Mushin, in her role as conference chair, officially opened ICCA. The President of the International Society of Conversation Analysis (ISCA), Tanya Stivers, also welcomed all participants. To get acquainted with the indigenous culture of Queensland, the opening ceremony was enriched with a highly impressive dance performance by First Nations people. After the official inauguration the international community met at the Welcome Reception to look forward together to the days ahead with many opportunities for exchange and networking.
As it will become clear throughout this report, the research topics revolved around not only classic CA concepts, but also importantly concerned embodiment, which continued the line of past conferences (Dix 2019). Another aspect that has been highlighted was conflict and social norms. Due to personal capacities, we can only present a selection of presentations within the scope of this conference report. The selection was influenced by the personal interest of the authors and should not be understood as rating in any sense.
This study investigates other-initiated repair and its embodied dimension in casual English as lingua franca (ELF) conversations, thereby contributing to the further understanding of multimodal repair practices in social interaction. Using multimodal conversation analysis, we focus on two types of restricted other-initiation of repair (OIR): partial repeats preceded or followed by the question word what (i.e., what X?/X what?) and copular interrogative clauses (i.e., what is X). Partial repeats with what produced with rising final intonation are consistently accompanied by a head poke and treated as relating to troubles in hearing, with the repair usually consisting of a repeat. In contrast to these partial repeats, copular interrogative clauses are produced with downward final intonation and accompanied by face-related embodied conduct. The what is X OIRs primarily target code-switched lexical items, the understanding of which is critical for maintaining the repair initiator’s involvement in the ongoing sequence. This study also contributes some general reflections on the possible complexity of OIR and repair practices from a multimodal perspective.
This manual introduces a conversation analytically informed coding scheme for episodes involving the direct social sanctioning of problem behavior in informal social interaction which was developed in the project Norms, Rules, and Morality across Languages (NoRM-aL) at the Leibniz-Institute for the German Language. It outlines the background for its development, delimits the phenomena to which the coding scheme can be applied and provides instructions for its use.
The scheme asks for basic information about the recording and the participants involved in the episode, before taking stock of different features of the sanctioning episode as a whole. This is followed by sets of specific coding questions about the sanctioning move itself (such as its timing and composition) and the reaction it engenders. The coding enables researchers to get a bird’s eye view on recurrent features of such episodes in larger quantities of data and allows for comparisons across different languages and informal settings.
This paper examines multi-unit turns that allow speakers to retrospectively close the prior sequence while prospectively launching a new sequence, which Schegloff (1986) referred to as interlocking organization. Using English telephone conversations as data, we focus on how multi-unit turns are used for topic shifts, and show that interlocking organization operates in conjunction with other phonetic and lexical features, such as increased pitch and overt markers of disjunction (e.g., “listen”). In addition, speakers utilize an audible inbreath that is placed between the first and the second units as a central interactional resource to project further talk, thereby suppressing speaker transition and possibly highlighting the action delivered in the second unit as being distinctly new. We propose that interlocking multi-unit turns, when used to make topically disjunctive moves, promote progressivity by avoiding a possible lapse in turn transition
We present a collection of (currently) about 5.500 commands directed to voice-controlled virtual assistants (VAs) by sixteen initial users of a VA system in their homes. The collection comprises recordings captured by the VA itself and with a conditional voice recorder (CVR) selectively capturing recordings including the VA-directed commands plus some surrounding context. Next to a description of the collection, we present initial findings on the patterns of use of the VA systems during the first weeks after installation, including usage timing, the development of usage frequency, distributions of sentence structures across commands, and (the development of) command success rates. We discuss the advantages and disadvantages of the applied collection-specific recording approach and describe potential research questions that can be investigated in the future, based on the collection, as well as the merit of combining quantitative corpus linguistic approaches with qualitative in-depth analyses of single cases.
This article investigates mundane photo taking practices with personal mobile devices in the co-presence of others, as well as “divergent” self-initiated smartphone use, thereby exploring the impact of everyday technologies on social interaction. Utilizing multimodal conversation analysis, we examined sequences in which young adults take pictures of food and drinks in restaurants and cafés. Although everyday interactions are abundant in opportunities for accomplishing food photography as a side activity, our data show that taking pictures is also often prioritized over other activities. Through a detailed sequential analysis of video recordings and dynamic screen captures of mobile devices, we illustrate how photographers orient to the momentary opportunities for and relevance of photo taking, that is, how they systematically organize their photographing with respect to the ongoing social encounter and the (projected) changes in the material environment. We investigate how the participants multimodally negotiate the “mainness” and “sideness” (Mondada, 2014) of situated food photography and describe some particular features of participants’ conduct in moments of mundane multiactivity.
The Encyclopedia of Terminology for Conversation Analysis and Interactional Linguistics is an online resource for students and scholars of CA/IL, publicly available on the EMCA Wiki page. Encyclopedias and glossaries are widespread across various fields and methods, and serve as immensely valuable resources. Given the extent to which the EMCA/IL community has expanded over the years—both terminologically as well as geographically—we hope that this encyclopedia of terminology will be well received by students and practitioners of CA and IL across the globe.
Tollpatschig interviewen oder interviewt werden – Kurzvideos im ukrainischen und deutschen Fernsehen
(2016)
Kurzinterviews im Fernsehen stellen nicht nur für die kontrastive Medienlinguistik, sondern auch für die Gesprächsanalyse, Textsortenlinguistik und Pragmatik einen aufschlussreichen Gegenstand dar, besonders wenn es sich um kommunikative Abweichungen handelt. Der Beitrag stellt die Klassifizierung der Abweichungen bzw. der Deviationen in den Fernsehinterviews in Bezug auf die Kommunikation und die Sprache vor. Dabei werden die Kommunikationsdeviationen vom Standpunkt des Adressanten, des Kommunikationsprozesses, des gegenseitigen Verständnisses und des Adressaten sowie sprachliche Abweichungen betrachtet. Im Beitrag werden gemeinsame und unterschiedliche Merkmale der Deviationen in ukrainischen und deutschen Kurzinterviews im Fernsehen festgestellt, was zur Erarbeitung eines Modells der Deviationen und zu einer tieferen kontrastiven Untersuchung beider Sprachen verhilft.
Widerstand als psychoanalytisches Konzept beschreibt die Ambivalenz von Psychotherapiepatient*innen gegenüber dem therapeutischen Veränderungsprozess. Während der*die Patient*in sich mit dem Wunsch, bestimmte Veränderungen zu erzielen, auf die Therapie einlässt, stellen sich diesem Wunsch unbewusste Kräfte entgegen, die versuchen, den Status quo aufrechtzuerhalten. Hintergrund ist die Annahme, dass Widerstand eine Schutzfunktion darstellt, um schmerzhafte Affekte abzuwehren, die integraler Bestandteil eines psychotherapeutischen Prozesses sind. Therapeut*innen sehen sich vor der Aufgabe, Widerstandsphänomene als solche zu erkennen, deren Funktion zu verstehen und einen gemeinsamen Verstehensprozess mit dem*der Patient*in zu ermöglichen. Eine gesprächsanalytische Untersuchung von Widerstand und dessen kommunikativer Bearbeitung bietet eine wertvolle Ergänzung zur psychotherapeutischen Betrachtungsweise. Ein bislang in der Literatur wenig beachtetes Widerstandsphänomen ist Verbosität, womit gemeinhin ausufernde, unfokussierte Erzählungen gemeint sind. Aufbauend auf der bisher einzigen gesprächsanalytischen Untersuchung zu Verbosität als Widerstandsphänomen von Fenner, Spranz-Fogasy und Montan (2022) ist das Ziel der vorliegenden Arbeit, herauszuarbeiten, wie Widerstandsmanagement bei Verbosität verwendet wird. Dafür werden zwei Fallbeispiele gesprächsanalytisch untersucht. Diese stammen aus einem Korpus 34 videographierter ambulanter psychodynamischer Therapiesitzungen. Anhand des ersten Fallbeispiels wird deutlich, dass Verbosität als Widerstandsphänomen nicht nur patient*innenseitig geäußert wird, sondern gemeinsam mit dem*der Therapeut*in interaktiv hergestellt und forciert werden kann. Das zweite Beispiel zeigt, wie Widerstandsmanagement zu einer Auflösung des Widerstands führen kann. Die Analysen verdeutlichen zum einen auch, dass der psychoanalytische Widerstandsbegriff aus gesprächsanalytischer Sicht kritisch zu betrachten ist und zum anderen, dass beide Disziplinen nicht unbedingt zu den gleichen Ergebnissen kommen.
Das Forschungs- und Lehrkorpus für GesprochenesDeutsch (FOLK) ist ein Korpus des gesprochenen Deutsch in natürlichen sozialen Interaktionen, das seit 2008 in der Abteilung Pragmatik am Leibniz-Institut für Deutsche Sprache in Mannheim aufgebaut wird. FOLK besteht aus Audio- und Videoaufzeichnungen natürlicher Gespräche aus verschiedensten gesellschaftlichen Bereichen (private, institutionelle und öffentliche Interaktionsdomäne), die durch Transkription, weitere Annotationen und Metadaten-Dokumentation für korpusgestützte Analysen erschlossen und zur wissenschaftlichen Nutzung bereitgestellt werden. FOLK wird auf vielfältige Weise für Untersuchungen zum gesprochenen Deutsch genutzt, insbesondere in der Gesprächsforschung, der Korpuslinguistik und anwendungsorientierten Zweigen der Linguistik.
ZuRecht steht für Zugang zur Recherche in Transkripten. Es handelt sich um eine prototypische Implementierung einer webbasierten grafischen Benutzeroberfläche, welche Zugriff auf Transkripte gesprochener Sprache aus dem Archiv für Gesprochenes Deutsch (AGD) des Leibniz-Instituts für Deutsche Sprache (IDS) bietet. Der Zugriff erfolgt über die neue, im Projekt „ZuMult“ entwickelte Schnittstelle zur Suche in mündlichen Korpora. ZuRecht dient einerseits der Demonstration der Möglichkeiten der neuen Schnittstelle, indem es komplexe Suchanfragen mit der speziell für die Korpusrecherche entwickelten Anfragesprache CQP auf Transkriptionen gesprochener Sprache erlaubt. Andererseits kommt ZuRecht als Erweiterung der Datenbank für Gesprochenes Deutsch (DGD) zum Einsatz und eröffnet den DGD-Nutzer:innen viele neue Forschungsmöglichkeiten, insbesondere auf den Gebieten der Gesprächsanalyse und der DaF/DaZ-bezogenen Forschung. Im Beitrag werden die Funktionalitäten von ZuRecht ausführlich vorgestellt und ihre Einsatzmöglichkeiten in den genannten Disziplinen exemplarisch vorgeführt.
Using multimodal conversation analysis, we investigate how novices learning the “inner body” acting technique in the context of a community theater project share their experiences of the bodily exercises through verbal and embodied conduct. We focus on how verbal description and bodily enactment of the experience mutually elaborate each other, and how the experienced sensorimotor and affective qualities are made to be witnessed and recognized by the others. Participants describe their experiences without naming qualities. Instead, a display of the experienced qualities is made accessible to others through coordinating the unfolding talk and bodily conduct. In particular, we show how grammatical and action projection is fulfilled by interconnected verbal and embodied conduct, with body movement and posture giving off ineffable experiential qualities. The moving body appears both as a source of the experience and as a resource for depicting perceived qualities to others; additional resources (non-specific person reference and gaze aversion) contribute to organizing the subjective and intersubjective layers of the reflection of the experiences. The study contributes to and extends recent research on sensoriality in interaction by focusing on phenomena of proprioception and interoception. The data are two cases drawn from 60 h of video-recordings made in the context of a devised community theater project. The data are in Finnish with English translations.
Manual für die Kodierung von Fragetypen und Fragesequenztypen im Coaching. Version 1.0 (Mai 2023)
(2023)
Das vorliegende Manual dient der Beschreibung und Bewertung einer coachingspezifischen Typologie von Fragen und, darauf aufbauend, der durch diese Fragen kontextualisierten Fragesequenzen. Mittels eines interdisziplinären psychologischen und linguistisch-gesprächsanalytischen Ansatzes wird ein Rating-Instrument zur qualitativen und quantitativen Erfassung von Fragen und Fragesequenzen im Coachingprozess entwickelt. Ziel ist es, weniger gelingende von besser gelingenden Sequenzen zu unterscheiden. Dabei wird davon ausgegangen, dass gelingende Sequenzen zum Gesamterfolg des Gesprächs beitragen.
Das Gelingen der Fragesequenzen wird mit Hilfe der Responsivität von Coach und Coachee bewertet. Responsivität bezieht sich auf die sprachlichen Handlungen beider Gesprächsteilnehmer*innen (Graf & Dionne 2021) und wird in diesem Manual sowohl auf der Ebene einzelner Sequenzpositionen als auch der Gesamtsequenz verstanden. Die Responsivität der Gesprächsteilnehmer*innen sowie das Gelingen der Fragesequenzen wird in Bezug auf die Organisationsstruktur des Coachinggesprächs betrachtet.
Gegenstand des Manuals sind dyadische Coachinggespräche zwischen Coaches und Coachees aus dem Bereich des berufsbezogenen Coachings. Fragen der Coaches dienen als Ausgangspunkt (target action) (Peräkylä 2019) für die Bildung einer Fragesequenz.
Die Rationale der psychodynamischen Psychotherapie (und anderer Therapieformate) besteht darin, belastende und teils der bewussten Reflexion unzugängliche Erfahrungen der PatientInnen aufzuklären, ihre Ursachen zu identifizieren und alternative Wahrnehmungs- und Handlungsweisen zu ermöglichen. Dazu bedient sie sich eines bestimmten Settings: der Therapie über mehrere Sitzungen hinweg, in denen PatientInnen ihre Beschwerden und Erfahrungen berichten und TherapeutInnen mithilfe kommunikativer Praktiken gemeinsam mit den PatientInnen die Beschwerden aufzuklären, die Erfahrungen zu vertiefen und die Probleme zu lösen suchen. In der konversationsanalytischen Psychotherapieforschung (Peräkylä et al. 2008) werden dazu vier Grundtypen verständigungsbegünstigender kommunikativer Praktiken der Psychotherapie identifiziert: äußerungsfortführende Extensionen, Musterhaftigkeit herstellende Interpretationen, reformulierende formulations und Fragen (Weiste & Peräkylä 2015). Der vorliegende Beitrag widmet sich der Untersuchung von drei Fragetypen: Beispielnachfrage, Kollaborative Erklärungsfindungsfrage und Lösungsorientierte Frage und deren sequenzieller Organisation in psychodiagnostischen Gesprächen. Ziel ist es, deren unterschiedliche produktive Potenziale hinsichtlich der Handlungsrationale diagnostischer und therapeutischer Aufgabenstellungen herauszuarbeiten.