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Im vorliegenden Beitrag werden Ergebnisse aus zwei Benutzungsstudien präsentiert, die zum Wörterbuch elexiko im Januar bzw. März 2011 realisiert wurden. Wörterbuchbenutzungsforschung für ein neu konzipiertes, noch im Aufbau befindliches, umfangreiches Onlinewörterbuch zur deutschen Gegenwartssprache wie elexiko ist bislang nur in geringem Umfang durchgeführt worden.Dabei ist der Bedarf an Klärung der Benutzerbedürfnisse und -meinungen insgesamt groß. Solch eine Klärung kann einerseits als Bestätigung von Entscheidungen, die für Inhalt und Präsentation des Wörterbuchs getroffen wurden, dienen. Sie dient andererseits aber auch als Anregung für deren Verbesserung auf der Grundlage nicht vermeintlicher, sondern tatsächlicher Bedürfnisse und Meinungen zur Wörterbuchbenutzung.
What makes a good online dictionary? Empirical insights from an interdisciplinary research project
(2011)
This paper presents empirical fmdings from two online surveys on the use of online dictionaries, in which more than 1,000 participants took part. The aim of these studies was to clarify general questions of online dictionary use (e.g. which electronic devices are used for online dictionaries or different types of usage situations) and to identify different demands regarding the use of online dictionaries. We will present some important results ofthis ongoing research project by focusing on the latter. Our analyses show that neither knowledge of the participants’ (scientific or academic) background, nor the language Version of the online survey (German vs. English) allow any significant conclusions to be drawn about the participant’s individual user demands. Subgroup analyses only reveal noteworthy differences when the groups are clustered statistically. Taken together, our fmdings shed light on the general lexicographical request both for the development of a user-adaptive interface and the incorporation of multimedia elements to make online dictionaries more user-friendly and innovative.
Compared with printed dictionaries, online dictionaries provide a number of unique possibilities for the presentation and processing of lexicographical information. However, in Müller-Spitzer/Koplenig/Töpel (2011) we show that – on average - users tend to rate the special characteristics of online dictionaries (e.g. multimedia, adaptability) as (partly) unimportant. This result conflicts somewhat with the lexicographical request both for the development of a user-adaptive interface and the incorporation of multimedia elements. This contribution seeks to explain this discrepancy, by arguing that when potential users are fully informed about the benefits of possible innovative features of online dictionaries, they will come to judge these characteristics to be more useful than users that do not have this kind of information. This argument is supported by empirical evidence presented in this paper.
Online dictionary use
(2012)
Der Beitrag stellt die Ergebnisse einer Onlinebenutzungsstudie zur Funktion und Rezeption von Belegen im einsprachigen deutschen Onlinewörterbuch elexiko vor. Diese werden vor dem Hintergrund allgemeiner metalexikographischer und konzeptioneller Überlegungen interpretiert, ein Ausblick führt zu weiteren relevanten Fragestellungen.
Die Benutzung von Onlinewörterbüchern ist bislang wenig erforscht. Am Institut für Deutsche Sprache in Mannheim wurde versucht, diese Forschungslücke mit einem Projekt zur Benutzungsforschung zumindest zum Teil schließen (s. www.benutzungsforschung.de). Die empirischen Studien wurden methodisch sowohl in Form von Onlinefragebögen, die neben befragenden auch experimentelle Elemente enthielten, als auch anhand eines Labortests (mit Eyetracking-Verfahren) durchgeführt. Die erste Studie untersuchte generell die Anlässe und sozialen Situationen der Verwendung von Onlinewörterbüchern sowie die Ansprüche, die Nutzer an Onlinewörterbücher stellen. An der zweisprachigen Onlinestudie (deutsch/englisch) nahmen international fast 700 Probanden teil. Durch die hohe Resonanz auf die erste Studie und den daraus folgenden Wunsch, die gewonnenen Informationen empirisch zu vertiefen, richtet sich auch die die zweite Studie an ein internationales Publikum und schloss inhaltlich an die erste Studie an. Später konzentrierten sich die Studien auf monolinguale deutsche Onlinewörterbücher wie elexiko (Studien 3 und 4), sowie auf das Wörterbuchportal OWID (Studie 5). Im Vortrag werden ausgewählte Ergebnisse der verschiedenen Studien vorgestellt.
We start by trying to answer a question that has already been asked by de Schryver et al. (2006): Do dictionary users (frequently) look up words that are frequent in a corpus. Contrary to their results, our results that are based on the analysis of log files from two different online dictionaries indicate that users indeed look up frequent words frequently. When combining frequency information from the Mannheim German Reference Corpus and information about the number of visits in the Digital Dictionary of the German Language as well as the German language edition of Wiktionary, a clear connection between corpus and look-up frequencies can be observed. In a follow-up study, we show that another important factor for the look-up frequency of a word is its temporal social relevance. To make this effect visible, we propose a de-trending method where we control both frequency effects and overall look-up trends.
This chapter summarizes the typical steps of an empirical investigation. Every step is illustrated using examples from our research project into online dictionary use or other relevant studies. This chapter does not claim to contain anything new, but presents a brief guideline for lexicographical researchers who are interested in conducting their own empirical research.
As a result of legal restrictions the Google Ngram Corpora datasets are a) not accompanied by any metadata regarding the texts the corpora consist of and the data are b) truncated to prevent an indirect conclusion from the n-gram to the author of the text. Some of the consequences of this strategy are discussed in this article.
In this paper, we present the concept and the results of two studies addressing (potential) users of monolingual German online dictionaries, such as www.elexiko.de. Drawing on the example of elexiko, the aim of those studies was to collect empirical data on possible extensions of the content of monolingual online dictionaries, e.g. the search function, to evaluate how users comprehend the terminology of the user interface, to find out which types of information are expected to be included in each specific lexicographic module and to investigate general questions regarding the function and reception of examples illustrating the use of a word. The design and distribution of the surveys is comparable to the studies described in the chapters 5-8 of this volume. We also explain, how the data obtained in our studies were used for further improvement of the elexiko-dictionary.
This chapter presents empirical findings on the question which criteria are making a good online dictionary using data on expectations and demands collected in the first study (N=684), completed with additional results from the second study (N=390) which examined more closely whether the respondents had differentiated views on individual aspects of the criteria rated in the first study. Our results show that the classical criteria of reference books (e.g. reliability, clarity) were rated highest by our participants, whereas the unique characteristics of online dictionaries (e.g. multimedia, adaptability) were rated and ranked as (partly) unimportant. To verify whether or not the poor rating of these innovative features was a result of the fact that the subjects are not used to online dictionaries incorporating those features, we integrated an experiment into the second study. Our results revealed a learning effect: Participants in the learning-effect condition, i. e. respondents who were first presented with examples of possible innovative features of online dictionaries,judged adaptability and multimedia to be more useful than participants who did not have this information. Thus, our data point to the conclusion that developing innovative features is worthwhile but that it is necessary to be aware of the fact that users can only be convinced of its benefits gradually.
In this paper, the authors use the 2012 log files of two German online dictionaries (Digital Dictionary of the German Language and the German Version of Wiktionary) and the 100,000 most frequent words in the Mannheim German Reference Corpus from 2009 to answer the question of whether dictionary users really do look up frequent words, first asked by de Schryver et al. (2006). By using an approach to the comparison of log files and corpus data which is completely different from that of the aforementioned authors, we provide empirical evidence that indicates - contrary to the results of de Schryver et al. and Verlinde/Binon (2010) - that the corpus frequency of a word can indeed be an important factor in determining what online dictionary users look up. Finally, we incorporate word class Information readily available in Wiktionary into our analysis to improve our results considerably.
The main aim of the study presented in this chapter was to try out eyetracking as form to collect data about dictionary use as it is – for research into dictionary use – a new and not widely used technology. As the topic of research, we decided to evaluate the new web design of the IDS dictionary portal OWID. In the mid of 2011 where the study was conducted, the relaunch of the web design was internally finished but externally not released yet. In this regard, it was a good time to see whether users get along well with the new design decisions. 38 persons participated in our study, all of them students aged 20-30 years. Besides the results the chapter also includes critical comments on methodological aspects of our study.
Questions of design
(2014)
All lexicographers working on online dictionary projects that do not wish to use an established form of design for their online dictionary, or simply have new kinds of lexicographic data to present, face the problem of what kind of arrangement is best suited for the intended users of the dictionary. In this chapter, we present data about questions relating to the design of online dictionaries. This will provide projects that use these or similar ways of presenting their lexicographic data with valuable information about how potential dictionary users assess and evaluate them. In addition, the answers to corresponding open-ended questions show, detached from concrete design models, which criteria potential users value in a good online representation. Clarity and an uncluttered look seem to dominate in many answers, as well as the possibility of customization, if the latter is not connected with a too complex usability model.
The first international study (N=684) we conducted within our research project on online dictionary use included very general questions on that topic. In this chapter, we present the corresponding results on questions like the use of both printed and online dictionaries as well as on the types of dictionaries used, devices used to access online dictionaries and some information regarding the willingness to pay for premium content. The data collected by us, show that our respondents both use printed and online dictionaries and, according to their self-report, many different kinds of dictionaries. In this context, our results revealed some clear cultural differences: in German-speaking areas spelling dictionaries are more common than in other linguistic areas, where thesauruses are widespread. Only a minority of our respondents is willing to pay for premium content, but most of the respondents are prepared to accept advertising. Our results also demonstrate that our respondents mainly tend to use dictionaries on big-screen devices, e.g. desktop computers or laptops.
This article presents empirical findings about what criteria make for a good online dictionary, using data on expectations and demands collected in an online questionnaire (N~684), complemented by additional results from a second questionnaire (N-390) which looked more closely at whether respondents had differentiated views on individual aspects of the criteria rated in the first study. Our results show that the classical criteria of reference books (such as reliability and clarity) were rated highest by our participants, whereas the unique characteristics of online dictionaries (such as multimedia and adaptability) were rated and ranked as (partly) unimportant. To verify whether or not the poor ratings of these innovative features were a result of the fact that our subjects are unfamiliar with online dictionaries incorporating such features, we incorporated an experiment into the second study. Our results revealed a learning effect: participants in the learning-effect condition, i.e. respondents who were first presented with examples of possible innovative features of online dictionaries, judged adaptability and multimedia to be more useful than participants who were not given that information. Thus, our data point to the conclusion that developing innovative features is worthwhile but that it should be borne in mind that users can only be persuaded of their benefits gradually. In addition, we present data about questions relating to the design of online dictionaries.