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In this chapter, we will investigate smartphone-based showing sequences in everyday social encounters, that is, moments in which a personal mobile device is used for presenting (audio-)visual content to co-present participants. Despite a growing interest in object-centred sequences and mundane technology use, detailed accounts of the sequential, multimodal, and material dimensions of showing sequences are lacking. Based on video data of social interactions in different languages and on the framework of multimodal interaction analysis, this chapter will explore the link between mobile device use and social practices. We will analyse how smartphone showers and their recipients coordinate the manipulation of a technological object with multiple courses of action, and reflect upon the fundamental complexity of this by-now routine joint activity.
The ubiquity of smartphones has been recognised within conversation analysis as having an impact on conversational structures and on the participants’ interactional involvement. However, most of the previous studies have relied exclusively on video recordings of overall encounters and have not systematically considered what is taking place on the device. Due to the personal nature of smartphones and their small displays, onscreen activities are of limited visibility and are thus potentially opaque for both the co-present participants (“participant opacity”) and the researchers (“analytical opacity”). While opacity can be an inherent feature of smartphones in general, analytical opacity might not be desirable for research purposes. This chapter discusses how a recording set-up consisting of static cameras, wearable cameras and dynamic screen captures allowed us to address the analytical opacity of mobile devices. Excerpts from multi-source video data of everyday encounters will illustrate how the combination of multiple perspectives can increase the visibility of interactional phenomena, reveal new analytical objects and improve analytical granularity. More specifically, these examples will emphasise the analytical advantages and challenges of a combined recording set-up with regard to smartphone use as multiactivity, the role of the affordances of the mobile device, and the prototypicality and “naturalness” of the recorded practices.
Since Lerner coined the notion of delayed completion in 1989, this recurrent social practice of continuing one’s speaking turn while disregarding an intermediate co-participant’s utterance has not been investigated with regard to embodied displays and actions. A sequential approach to videotaped mundane conversations in German will explain the occurrence and use of delayed completions. First, especially in multi-party and multi-activity settings, delayed completions can result from reduced monitoring and coordinating activities. Second, recipients can use intra-turn response slots for more extended responsive actions than the current speaker initially projected, leading to delayed completion sequences. Finally, delayed completions are used for blocking possibly misaligned co-participant actions. The investigation of visible action illustrates that delayed completions are a basic practice for retrospectively managing co-participant response slots.
As open class repair initiators (OCRIs, e.g., “what” or “huh”) do not specify the type of repairable, choosing an adequate repair format in the next turn becomes a practical problem for the participants. Whereas in monolingual/L1 speaker conversations participants typically orient towards troubles caused by reduced acoustic intelligibility or by topical/sequential disjunction, in multilingual/L2 interactions possible problems regarding asymmetric language choices and skills can be added – and might be responded to accordingly. Based on videotaped international business meetings and interactions at a customs post, this paper investigates various open class and embodied other-initiations of repair. By means of a conversation analytical and multimodal approach to social interaction, this contribution focuses first on instances of audible OCRIs and illustrates that they are accompanied by embodied conduct. Second, two types of embodied other-initiation of repair are scrutinized: a lifted eyebrows/head display and a freeze display in which movements are suspended. The analysis shows that participants treat these as referring either to troubles in hearing (display 1) or to troubles in understanding the linguistic format (display 2). This leads to the formulation of further desiderata and analytical challenges regarding the multimodal other-initiation of repair in general and in professional international settings in particular.
Drawing on naturalistic video and audio recordings of international meetings, and within the framework of conversation analysis, ethnomethodology and interactional linguistics, this chapter studies how multilingual resources are mobilized in social interactions among professionals, how available linguistic and embodied resources are identified and used by the participants, which solutions are locally elaborated by them when they are confronted with various languages spoken but not shared among them, and which definition of multilingualism they adopt for all practical purposes. Focusing on the multilingual solutions emically elaborated in international professional meetings, we show that the participants orient to a double principle: on the one hand, they orient to the progressivity of the interaction, adopting all the possible resources that enable them to go on within the current activity; on the other hand, they orient to the intersubjectivity of the interaction, treating, preventing and repairing possible troubles and problems of understanding. Specific multilingual solutions can be adopted to keep this difficult balance between progressivity and intersubjectivity; they vary according to the settings, the competences at hand, the linguistic and embodied resources locally defined by the participants as publicly available, the multilingual resources treated as totally or partially shared, as transparent or opaque, and as needing repair or not. The paper begins by sketching the analytical framework, including the methodology and the data collected; it then presents some general findings, before offering an analysis of various ways in which participants keep the balance between progressivity and intersubjectivity in different multilingual interactional contexts.
Dropping out of overlap is a frequent practice for overlap resolution (Schegloff, 2000, Jefferson, 2004) in interaction, as it re-establishes the “one-at-a-time” principle of the turn-taking system (Sacks et al., 1974). While it is appropriate to analyze the practice of dropping out of overlap as a verbal and thus audible phenomenon, a close look at video data reveals that withdrawing from an action trajectory is also an embodied practice. Based on a fine-grained multimodal analysis (C. Goodwin, 1981, Mondada, 2007a, Mondada, 2007b) of videotaped interactions in French, this paper illustrates how overlapped speakers organize the momentary suspension of their action trajectory in visible ways. Indeed, participants do not instantly withdraw from their action trajectory when they stop talking. By using bodily resources, they are able to display continuous monitoring of the availability of their co-participants and of the next possible slot for resuming their suspended action. I therefore suggest analyzing the drop out of overlap as the first step of withdrawal, as definitive, embodied withdrawal can occur later, or, in case of resumption, not at all. Consequently, my paper analyzes withdrawal as a good example of strengthening the analytic concept of embodiment with regard to turn-taking practices in interaction.
On the basis of a single case analysis of the emergence of an ethnic joke, this paper explores issues related to laughter in international business meetings. More particularly, it deals with ways in which a person's name is correctly pronounced. Speakers and co-participants seem to orient towards ‘proper’ ways of vocalizing names and to consequent ‘variations’ or ‘deviations’ from them, making different ways of pronunciation available as a laughable. In making such pronunciation variations available, accountable and recognizable, participants reflexively establish as relevant the multilingual character of the activity, of the participants’ competences and of the setting; conversely, they exploit these multilingual features within specific social practices, leading to laughter.
Our analysis focuses on the contexts of action, the sequential environments and the interactional practices by which the uttering of a name becomes a ‘laughable’ and then a resource for an ethnic joke. Moreover, it explores the implications of transforming the pronunciation into a laughable in terms of the organization of the ongoing activity, changing participation frameworks and membership categorizations. In this sense, it highlights the flexible structure of groups and the way in which laughter reconfigures them through local affiliating and disaffiliating moves, and by making various national categories available and relevant.