Refine
Year of publication
- 2024 (3) (remove)
Has Fulltext
- yes (3)
Is part of the Bibliography
- yes (3)
Keywords
- Coaching (3)
- Frage (2)
- Klient (2)
- Bewertung (1)
- Codierung (1)
- Forschungsprojekt (1)
- Frage-Antwort-System (1)
- Gespräch (1)
- Handbuch (1)
- Interaktion (1)
Publicationstate
- Veröffentlichungsversion (2)
- Postprint (1)
Reviewstate
- Peer-Review (2)
Publisher
Fragen, meist mit systemisch-lösungsorientiertem Hintergrund, gelten im Coaching als Königsweg für den Erfolg. Entsprechend ist eine große Anzahl an Publikationen entstanden, die diese zentrale Intervention in den Blick nehmen. In dieser Praxisliteratur werden Fragen dabei oftmals rezeptartig nach Typus, Funktion und möglichen Anwendungskontexten wie etwa Phasen geordnet sowie anhand dekontextualisierter Beispiele beschrieben. Fragen, die in Praxis- und Lehrbuchsammlungen aufgenommen wurden, sind aus der Theorie hergeleitet und in der Praxis erprobt. Allerdings finden sich in dieser Literatur auch empirisch nicht haltbare Aussagen wie etwa die negative Bewertung geschlossener Fragen. Außerdem stellt ihre dekontextualisierte Darstellungsform insbesondere für unerfahrene Coaches eine Herausforderung bei der Umsetzung ins konkrete Coaching-Handeln dar: Fragen sind immer eingebettet in einen Kontext und müssen auf die Anwesenden, die jeweilige kommunikative Interaktion mit ihnen sowie die lokale sequenzielle Struktur des Gesprächs übersetzt werden. Die wissenschaftliche Überprüfung, wie diese Fragensammlungen im Coaching (erfolgreich) ein- und umgesetzt werden, ist dabei insgesamt noch ganz am Anfang. Der vorliegende Beitrag berichtet von einem aktuellen interdisziplinären Forschungsprojekt, das Fragen in den empirischen Blick nimmt und dabei einen Übergang von Eminenz zur Evidenz ermöglicht. Der Beitrag liefert auch Ideen und Anregungen für Coaches, diese Übersetzungsarbeit zu leisten.
This manual serves to describe and evaluate a coaching-specific typology of questions and, building on this, of questioning sequences. Based on an interdisciplinary, psychological and linguistic/conversation analytical approach, a rating instrument has been developed in order to qualitatively and quantitatively capture questions and questioning sequences in the coaching process. The aim is to distinguish between more and less successful sequences. It is assumed that successful sequences contribute to the overall success of the coaching conversation.The success of the questioning sequences is evaluated by examining the responsiveness of coach and coachee. Responsiveness refers to the verbal actions of both participants in the conversation (Graf & Dionne 2021) and is understood in this manual both at the level of individual sequence positions as well as the entire questioning sequence. The responsiveness of the participants in the conversation and the success of the questioning sequences are considered in relation to the organizational structure of the coaching conversation. The manual is based on dyadic coaching conversations between coaches and coachees from the area of business/work-related coaching. Coaches' questions serve as a starting point (target action) (Peräkylä 2019) for a questioning sequence.
Drawing upon the transformative power of questions, the paper investigates questioning sequences from authentic coaching data to examine the systematic use of a particular succession of formulation and question and its impact on inviting self-reflection processes in the client and eliciting change. The object of investigation in this paper are therefore questioning sequences in which a coach asks a question immediately after a rephrasing or relocating action, prompting the client to respond in an explicit or implicit way. The coach hereby shifts the focus to a hypothetical scenario, prompting the client to change her perspective on the matter and reflect on her own statements, ideas and attitudes from an outside perspective. The paper aims to contribute to closing the research gap of the change potential of reflection-stimulating action techniques used by coaches, by investigating one of many ways of how questions can be powerful tools to invite a change of perspective for the client. The study focuses on one coaching process consisting of three sessions between a female coach and a female client, utilizing a single case study approach. The data collection was part of the interdisciplinary project “Questioning Sequences in Coaching”, comprising 14 authentic coaching processes. The analysis follows Peräkylä’s Transformative Sequences model, examining the first position including the formulation and the subsequent question, the client’s response, and the coach’s reaction to the response. On a practical level, the main purpose of this paper is not to contribute to the many ways practical literature recommends coaches how to do their work and how to ask questions, but rather to show in what ways the elicitation of self-reflection processes in clients has been achieved by other coaches in authentic coaching sessions.