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In the past two decades, more and more dictionary usage studies have been published, but most of them deal with questions related to what users appreciate about dictionaries, which dictionaries they use and what type of information they need in specific situations — presupposing that users actually consult lexicographic resources. However, language teachers and lecturers in linguistics often have the impression that students do not use enough high-quality dictionaries in their everyday work. With this in mind, we launched an international cooperation project to collect empirical data to evaluate what it is that students actually do while attempting to solve language problems. To this end, we applied a new methodological setting: screen recording in conjunction with a thinking-aloud task. The collected empirical data offers a broad insight into what users really do while they attempt to solve language-related tasks online.
We present studies using the 2013 log files from the German version of Wiktionary. We investigate several lexicographically relevant variables and their effect on look-up frequency: Corpus frequency of the headword seems to have a strong effect on the number of visits to a Wiktionary entry. We then consider the question of whether polysemic words are looked up more often than monosemic ones. Here, we also have to take into account that polysemic words are more frequent in most languages. Finally, we present a technique to investigate the time-course of look-up behaviour for specific entries. We exemplify the method by investigating influences of (temporary) social relevance of specific headwords.
The methods utilized in the area of research into dictionary use are established research methods in the social sciences. After explicating the different steps of a typical empirical investigation, this article provides examples of how these different methods are used in various user studies conducted in the field of using online dictionaries. Thereby, different kinds of data collection (surveys as online questionnaires, log files and eye tracking) as well as different research design structures (for instance, ex-post-facto design or experimental design) are discussed.