Open Access

Fragen sind zentrale Interventionen im Coaching. Trotzdem gibt es kaum Erkenntnisse darüber, wie sie zur Veränderung bei Klientinnen und Klienten beitragen. Mit ihrem Fokus auf die sequenzielle Abfolge von Äußerungen wie „Frage – Antwort – Reaktion“ kann die linguistische Gesprächsanalyse dieses Veränderungspotenzial von Fragen beschreiben und so auch für die (Weiterbildungs-)Praxis oder Personalwirtschaft zugänglich machen.

Coaching outcome research convincingly argues that coaching is effective and facilitates change in clients. While coaching practice literature depicts questions as key vehicle for such change, empirical findings as regards the local and global change potential of questions are so far largely missing in both (psychological) outcome research and (linguistic and psychological) process research on coaching. The local change potential of questions refers to a turn-by-turn transformation as a result of their sequentiality, the global change potential is related to the power of questions to initiate, process and finalize established phases of change. This programmatic article on questions, or rather questioning sequences, in executive coaching pursues two goals: firstly, it takes stock of available insights into questions in coaching and advocates for Conversation Analysis as a fruitful methodological framework to assess the local change potential of questioning sequences. Secondly, it points to the limitations of a local turn-by-turn approach to unravel the overall change potential of questions and calls for an interdisciplinary approach to bring both local and global effectiveness into relation. Such an approach is premised on conversational sequentiality and psychological theories of change and facilitates research on questioning sequences as both local and global agents of change across the continuum of coaching sessions. We present the TSPP Model as a first result of such an interdisciplinary cooperation.

This paper studies practices of indexing discrepant assumptions accomplished by turn-constructional units with ich dachte ('I thought') in German talk-in-interaction. Building on the analysis of 141 instances from the corpus FOLK, we identify three sequential environments in which ich dachte is used to index that an assumption which a speaker (has) held contrasts with some other, contextually salient assumption. We show that practices which have been studied for English I thought are also routinely used in German: ich dachte is a means to manage epistemic incongruencies and to contrast an incorrect with a correct assumption in narratives. In addition, ich dachte is also used to account for the speaker's own prior actions which may have looked problematic because they built on misunderstandings which the speaker only discovered later. Moreover, ich dachte-practices may also be used to create comic effects by reporting an earlier, absurd assumption. The practices are discussed with regard to their role in regaining common ground, in managing relationships, in maintaining the identity of a rational actor, and in terms of their exploitation for other conversational interests. Special attention is paid to how co-occurring linguistic features, and sequential and pragmatic factors, account for local interpretations of ich dachte.