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Fragen, meist mit systemisch-lösungsorientiertem Hintergrund, gelten im Coaching als Königsweg für den Erfolg. Entsprechend ist eine große Anzahl an Publikationen entstanden, die diese zentrale Intervention in den Blick nehmen. In dieser Praxisliteratur werden Fragen dabei oftmals rezeptartig nach Typus, Funktion und möglichen Anwendungskontexten wie etwa Phasen geordnet sowie anhand dekontextualisierter Beispiele beschrieben. Fragen, die in Praxis- und Lehrbuchsammlungen aufgenommen wurden, sind aus der Theorie hergeleitet und in der Praxis erprobt. Allerdings finden sich in dieser Literatur auch empirisch nicht haltbare Aussagen wie etwa die negative Bewertung geschlossener Fragen. Außerdem stellt ihre dekontextualisierte Darstellungsform insbesondere für unerfahrene Coaches eine Herausforderung bei der Umsetzung ins konkrete Coaching-Handeln dar: Fragen sind immer eingebettet in einen Kontext und müssen auf die Anwesenden, die jeweilige kommunikative Interaktion mit ihnen sowie die lokale sequenzielle Struktur des Gesprächs übersetzt werden. Die wissenschaftliche Überprüfung, wie diese Fragensammlungen im Coaching (erfolgreich) ein- und umgesetzt werden, ist dabei insgesamt noch ganz am Anfang. Der vorliegende Beitrag berichtet von einem aktuellen interdisziplinären Forschungsprojekt, das Fragen in den empirischen Blick nimmt und dabei einen Übergang von Eminenz zur Evidenz ermöglicht. Der Beitrag liefert auch Ideen und Anregungen für Coaches, diese Übersetzungsarbeit zu leisten.
Rejecting the validity of inferred attributions of incompetence in German talk-in-interaction
(2024)
This paper deals with pragmatic inference from the perspective of Conversation Analysis. In particular, we examine a specific variety of inferences - the attribution of incompetence which Self constructs on the basis of Other's prior action, hearable as positioning Self as incompetent (e.g., instructions, offers of assistance, advice); this attribution of incompetence concerns Self's execution of some practical task. This inference is indexed in Self's response, which highlights Self's expertise, or competence concerning the task at hand. We focus on two recurrent types of such responses in our data: (i) accounting for competence through formulations of prior experience with carrying out a practical action and (ii) explicit claims of competence for accomplishing this action. We analyze the interactional environments in which these responses occur, the ways in which the two practices index Self's understanding of being positioned as incompetent and the interactional work they do. Finally, we discuss how through rejecting and inferred attribution of incompetence, Self implicitly seeks to restore their face and defend their autonomy as an agent, yet, without entering an explicit identity-negotiation. Findings rest on the analysis of 20 cases found in video-recordings of naturally occurring talk-in-interaction in German from the corpus FOLK.
This presentation deals with collaborative turn-sequences (Lerner 2004), a syntactically coherent unit of talk that is jointly formulated by at least two speakers, in Czech and German everyday conversations. Based on conversation analysis (e.g., Schegloff 2007) and a multimodal approach to social interaction (e.g., Deppermann/Streeck 2018), we aim at comparing recurrent patterns and action types within co-constructional sequences in both languages. The practice of co-constructing turns-at-talk has been described for typologically different languages, especially for English (e.g., Lerner 1996, 2004), but also for languages such as Japanese (Hayashi 2003) or Finnish (Helasvuo 2004). For German, various forms and functions of co-constructions have already been investigated (e.g., Brenning 2015); for Czech, a detailed, interactionally based description is still pending (but see some initial observations in, e.g., Hoffmannová/Homoláč/Mrázková (eds.) 2019). Although the existence of co-constructions in different languages points to a cross-linguistic conversational practice, few explicitly comparative studies exist (see, e.g., Lerner/Takagi 1999, for English and Japanese). The language pair Czech-German has mainly been studied with respect to language contact and without specifically considering spoken language or complex conversational sequences (e.g., Nekula/Šichová/Valdrová 2013). Therefore, our second aim is to sketch out a first comparison of co-constructional sequences in German and Czech, thereby contributing to the growing field of comparative and cross-linguistic studies within conversation analysis (e.g., Betz et al. (eds.) 2021; Dingemanse/Enfield 2015; Sidnell (ed.) 2009). More specifically, we will present three main sequential patterns of co-constructional sequences, focusing on the type of action a second speaker carries out by completing a first speaker’s possibly incomplete turn-at-talk, and on how the initial speaker then responds to
this suggested completion (Lerner 2004). Excerpts from video recordings of Czech and German ordinary conversations will illustrate these recurrent co-constructional sequence types, i.e., offering help during word searches (see example 1 above), displaying understanding, or claiming independent knowledge. The third objective of this paper is to underline the participants’ orientation to similar interactional problems, solved by specific syntactic and/or lexical formats in Czech and German. Considering the more recent focus on the embodied dimension of co-constructional practices (e.g., Dressel 2020), we will also investigate the multimodal formatting of a started utterance as more or less “permeable” (Lerner 1996) for co-participant completion, the participants’ mutual embodied orientation, and possible embodied responses to others’ turn-completions (such as head nods or eyebrow flashes, cf. De Stefani 2021). More generally, this contribution reflects on the possibilities and challenges of a cross-linguistic comparison of complex multimodal sequences.
‘Can’ and ‘must’-type modal verbs in the direct sanctioning of misconduct across European languages
(2023)
Deontic meanings of obligation and permissibility have mostly been studied in relation to modal verbs, even though researchers are aware that such meanings can be conveyed in other ways (consider, for example, the contributions to Nuyts/van der Auwera (eds.) 2016). This presentation reports on an ongoing project that examines deontic meaning but takes as its starting point not a type of linguistic structure but a particular kind of social moment that presumably attracts deontic talk: The management of potentially ‚unacceptable‘ or untoward actions (taking the last bread roll at breakfast, making a disallowed move during a board game, etc.). Data come from a multi-language parallel video corpus of everyday social interaction in English, German, Italian, and Polish. Here, we focus on moments in which one person sanctions another’s behavior as unacceptable. Using interactional-linguistic methods (Couper-Kuhlen/Selting 2018), we examine similarities and differences across these four languages in the use of modal verbs as part of such sanctioning attempts. First results suggest that modal verbs are not as common in the sanctioning of misconduct as one might expect. Across the four languages, only between 10%–20% of relevant sequences involve a modal verb. Most of the time, in this context, speakers achieve deontic meaning in other ways (e.g., infinitives such as German nicht so schmatzen, ‚no smacking‘). This raises the question what exactly modal verbs, on those relatively rare occasions when they are used, contribute to the accomplishment of deontic meaning. The reported study pursues this question in two ways: 1) By considering similarities across languages in the ways that modal verbs interact with other (verbal) means in the sanctioning of misconduct.; 2) By considering differences across languages in the use of modal verbs. Here, we find that the relevant modal verbs are used similarly in some activity contexts (enforcing rules during board games), but less so in other activity contexts (mundane situations with no codified rules). In sum, the presented study adds to cross-linguistically grounded knowledge about deontic meaning and its relationships to linguistics structures.
It is a ubiquitous phenomenon of everyday interaction that participants confront their co-participants for behaviour that they assess as undesirable or in some other way untoward. In a set of video data of informal interaction from the PECII corpus (Parallel European Corpus of Informal Interaction), cases of such sanctions have been collected in English, German, Italian and Polish data. This study presents work in progress and focuses on interrogatively formatted sanctions, in particular on non-polar interrogatives. It has already been shown that interrogatives can do much more than ask questions (Huddleston 1994). They can also function as directives (Lindström et al. 2017) or, more specifically, as requests (Curl/Drew 2008), as invitations (Margutti/Galatolo 2018) or reproaches (Klattenberg 2021), among others. What makes them interesting for cross-linguistic comparison is that the four languages that are considered provide different morphological and (morpho-)syntactical ressources for the realization of interrogative phrases. For example, German provides the option of building in the modal particle denn that reveals a previous lack of clarity and obliges the co-participant(s) to deliver the missing information (Deppermann 2009). Of course, the other three languages have modal particles, too (e.g. allora in Italian or though in English), but they do not seem to convey the same semantic and interactional qualities as denn. From an interactional point of view, one could think that interrogatives are a typical and effective way of solliciting accounts, since formally they open up a conditionally relevant space for an answer or a
reaction. But as the data shows, this does not guarantee that they are actually responded to. Another relevant aspect in the context of sanctions is that the interrogative format seems to carry a certain ‚openness‘ that might be seen as a mitigating effect and thus provides an interesting point of comparison with other mitigating devices. This study uses the methods of conversation analysis and interactional linguistics. It is based on a collection of 148 interrogative sanctions (out of which 84 are non-polar interrogatives) covering the four languages. I draw on coded data from roughly 1000 cases to get a first overall idea of how the interrogative format might differ from other formats, and how it might interrelate with specific features – for example, if subsequently an account is delivered. Going more into depth, the interrogative sanctions will then be analyzed with respect to their formal design (e.g. polar questions vs. content questions vs. tag questions, Rossano 2010; Hayano 2013) and to their pragmatic implications. I also analyze reactions to such sanctions – both formally (cf. Enfield et al. 2019, 279) and, again, from an interactional perspective (e.g. acceptance/compliance vs. challenging/defiance; Kent 2012; Cekaite 2020). A more detailed zooming in on the sequential unfolding of some particularly interesting
instances of sanctioning interrogatives will make the picture complete.
The ubiquity of smartphones has been recognised within conversation analysis as having an impact on conversational structures and on the participants’ interactional involvement. However, most of the previous studies have relied exclusively on video recordings of overall encounters and have not systematically considered what is taking place on the device. Due to the personal nature of smartphones and their small displays, onscreen activities are of limited visibility and are thus potentially opaque for both the co-present participants (“participant opacity”) and the researchers (“analytical opacity”). While opacity can be an inherent feature of smartphones in general, analytical opacity might not be desirable for research purposes. This chapter discusses how a recording set-up consisting of static cameras, wearable cameras and dynamic screen captures allowed us to address the analytical opacity of mobile devices. Excerpts from multi-source video data of everyday encounters will illustrate how the combination of multiple perspectives can increase the visibility of interactional phenomena, reveal new analytical objects and improve analytical granularity. More specifically, these examples will emphasise the analytical advantages and challenges of a combined recording set-up with regard to smartphone use as multiactivity, the role of the affordances of the mobile device, and the prototypicality and “naturalness” of the recorded practices.
In this presentation I show first results from an ongoing study about syntactic complexity of sanctioning turns in spoken language. This study is part of a larger project on sanctioning of misconduct in social interaction in different European languages (English, German, Italian and Polish). For the study I use video recordings of different everyday settings (family breakfasts, board game interactions and car rides) with three or four participants. These data come from the Parallel European Corpus of Informal Interaction (Kornfeld/Küttner/Zinken 2023; Küttner et al. submitted). I focus on sanctioning turns with more than one turn-constructional unit (see among others for TCUs: Sacks/Schegloff/Jefferson 1974; Clayman 2013). The study asks how often TCUs are linked to each other in the different languages, for what function, and how language diversity enters into this. Note that complex sanctioning turns do not always come as complex sentences.
У дисертації розроблено нову теоретико-методологічну концепцію для виконання когнітивно-дискурсивної реконструкції комунікативних девіацій в українсько- і німецькомовних відеоінтерв’ю. Обґрунтовано статус відеоінтерв’ю як інтегрованого мовленнєвого жанру, який включає теле- і спеціальні інтерв’ю, збережені на відеохостингу YouTube в мережі Інтернет. Уточнено визначення поняття “комунікативної девіації” на тлі суміжних термінів як динамічного й складного когнітивно-дискурсивного явища. Реконструйовано причини виникнення комунікативних девіацій і побудовано їхню модель, характерну для українсько- та німецькомовних відеоінтерв’ю. Результати дисертації можна застосовувати у зіставно-типологічних дослідженнях, у дослідженнях із теорії мови, психо- і соціолінгвістики, лінгвопрагматики, когнітивної і комунікативної лінгвістик, методології мовознавства, у курсах зіставного мовознавства, загального мовознавства, теоретичної граматики німецької мови, сучасної української літературної мови, а також у викладанні відповідних навчальних дисциплін. Підсумки дослідження можуть бути також корисними для представників мас-медійної сфери, фахівців, які спеціалізуються у галузі теорії комунікації, а також представників сфери соціальних комунікацій, дипломатичних служб, державних і приватних інституцій різного профілю з метою запобігання конфліктним ситуаціям і покращення соціальної та міжкультурної комунікації.
From June 26th to July 2nd 2023 the International Conference on Conversation Analysis (ICCA) took place in Brisbane/Meanjin, Australia – after a long pause due to the Covid-pandemic and for the first time in the southern hemisphere. About 350 participants from about 50 different countries attended the conference. This year’s ICCA came up with 36 panels and about 300 papers that were presented. Four plenary speakers have been invited and 24 pre-conference workshops took place. On Wednesday evening Ilana Mushin, in her role as conference chair, officially opened ICCA. The President of the International Society of Conversation Analysis (ISCA), Tanya Stivers, also welcomed all participants. To get acquainted with the indigenous culture of Queensland, the opening ceremony was enriched with a highly impressive dance performance by First Nations people. After the official inauguration the international community met at the Welcome Reception to look forward together to the days ahead with many opportunities for exchange and networking.
As it will become clear throughout this report, the research topics revolved around not only classic CA concepts, but also importantly concerned embodiment, which continued the line of past conferences (Dix 2019). Another aspect that has been highlighted was conflict and social norms. Due to personal capacities, we can only present a selection of presentations within the scope of this conference report. The selection was influenced by the personal interest of the authors and should not be understood as rating in any sense.
This study investigates other-initiated repair and its embodied dimension in casual English as lingua franca (ELF) conversations, thereby contributing to the further understanding of multimodal repair practices in social interaction. Using multimodal conversation analysis, we focus on two types of restricted other-initiation of repair (OIR): partial repeats preceded or followed by the question word what (i.e., what X?/X what?) and copular interrogative clauses (i.e., what is X). Partial repeats with what produced with rising final intonation are consistently accompanied by a head poke and treated as relating to troubles in hearing, with the repair usually consisting of a repeat. In contrast to these partial repeats, copular interrogative clauses are produced with downward final intonation and accompanied by face-related embodied conduct. The what is X OIRs primarily target code-switched lexical items, the understanding of which is critical for maintaining the repair initiator’s involvement in the ongoing sequence. This study also contributes some general reflections on the possible complexity of OIR and repair practices from a multimodal perspective.