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Gespräche mit Patienten. Ein alltägliches und komplexes Arbeits- und Steuerungsinstrument für Ärzte
(2008)
The contribution deals with the interactive structure of doctor-patient-communication. After a short discussion about the relevance of doctor-patient-communication within the public health policy, an outline is given on the medical and linguistic research on doctor-patient-communication in Germany. Basic features of conversations and the conversation analytic methodology are presented then. Conversation analyses of doctor-patient-communication reveal five main interactive components which are discussed in detail. Finally, some considerations concerning implementation of linguistic research in medical practice are discussed.
Medizinische Kommunikation
(2011)