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This presentation deals with collaborative turn-sequences (Lerner 2004), a syntactically coherent unit of talk that is jointly formulated by at least two speakers, in Czech and German everyday conversations. Based on conversation analysis (e.g., Schegloff 2007) and a multimodal approach to social interaction (e.g., Deppermann/Streeck 2018), we aim at comparing recurrent patterns and action types within co-constructional sequences in both languages. The practice of co-constructing turns-at-talk has been described for typologically different languages, especially for English (e.g., Lerner 1996, 2004), but also for languages such as Japanese (Hayashi 2003) or Finnish (Helasvuo 2004). For German, various forms and functions of co-constructions have already been investigated (e.g., Brenning 2015); for Czech, a detailed, interactionally based description is still pending (but see some initial observations in, e.g., Hoffmannová/Homoláč/Mrázková (eds.) 2019). Although the existence of co-constructions in different languages points to a cross-linguistic conversational practice, few explicitly comparative studies exist (see, e.g., Lerner/Takagi 1999, for English and Japanese). The language pair Czech-German has mainly been studied with respect to language contact and without specifically considering spoken language or complex conversational sequences (e.g., Nekula/Šichová/Valdrová 2013). Therefore, our second aim is to sketch out a first comparison of co-constructional sequences in German and Czech, thereby contributing to the growing field of comparative and cross-linguistic studies within conversation analysis (e.g., Betz et al. (eds.) 2021; Dingemanse/Enfield 2015; Sidnell (ed.) 2009). More specifically, we will present three main sequential patterns of co-constructional sequences, focusing on the type of action a second speaker carries out by completing a first speaker’s possibly incomplete turn-at-talk, and on how the initial speaker then responds to
this suggested completion (Lerner 2004). Excerpts from video recordings of Czech and German ordinary conversations will illustrate these recurrent co-constructional sequence types, i.e., offering help during word searches (see example 1 above), displaying understanding, or claiming independent knowledge. The third objective of this paper is to underline the participants’ orientation to similar interactional problems, solved by specific syntactic and/or lexical formats in Czech and German. Considering the more recent focus on the embodied dimension of co-constructional practices (e.g., Dressel 2020), we will also investigate the multimodal formatting of a started utterance as more or less “permeable” (Lerner 1996) for co-participant completion, the participants’ mutual embodied orientation, and possible embodied responses to others’ turn-completions (such as head nods or eyebrow flashes, cf. De Stefani 2021). More generally, this contribution reflects on the possibilities and challenges of a cross-linguistic comparison of complex multimodal sequences.
The ubiquity of smartphones has been recognised within conversation analysis as having an impact on conversational structures and on the participants’ interactional involvement. However, most of the previous studies have relied exclusively on video recordings of overall encounters and have not systematically considered what is taking place on the device. Due to the personal nature of smartphones and their small displays, onscreen activities are of limited visibility and are thus potentially opaque for both the co-present participants (“participant opacity”) and the researchers (“analytical opacity”). While opacity can be an inherent feature of smartphones in general, analytical opacity might not be desirable for research purposes. This chapter discusses how a recording set-up consisting of static cameras, wearable cameras and dynamic screen captures allowed us to address the analytical opacity of mobile devices. Excerpts from multi-source video data of everyday encounters will illustrate how the combination of multiple perspectives can increase the visibility of interactional phenomena, reveal new analytical objects and improve analytical granularity. More specifically, these examples will emphasise the analytical advantages and challenges of a combined recording set-up with regard to smartphone use as multiactivity, the role of the affordances of the mobile device, and the prototypicality and “naturalness” of the recorded practices.
This study investigates other-initiated repair and its embodied dimension in casual English as lingua franca (ELF) conversations, thereby contributing to the further understanding of multimodal repair practices in social interaction. Using multimodal conversation analysis, we focus on two types of restricted other-initiation of repair (OIR): partial repeats preceded or followed by the question word what (i.e., what X?/X what?) and copular interrogative clauses (i.e., what is X). Partial repeats with what produced with rising final intonation are consistently accompanied by a head poke and treated as relating to troubles in hearing, with the repair usually consisting of a repeat. In contrast to these partial repeats, copular interrogative clauses are produced with downward final intonation and accompanied by face-related embodied conduct. The what is X OIRs primarily target code-switched lexical items, the understanding of which is critical for maintaining the repair initiator’s involvement in the ongoing sequence. This study also contributes some general reflections on the possible complexity of OIR and repair practices from a multimodal perspective.
In this chapter, we will investigate smartphone-based showing sequences in everyday social encounters, that is, moments in which a personal mobile device is used for presenting (audio-)visual content to co-present participants. Despite a growing interest in object-centred sequences and mundane technology use, detailed accounts of the sequential, multimodal, and material dimensions of showing sequences are lacking. Based on video data of social interactions in different languages and on the framework of multimodal interaction analysis, this chapter will explore the link between mobile device use and social practices. We will analyse how smartphone showers and their recipients coordinate the manipulation of a technological object with multiple courses of action, and reflect upon the fundamental complexity of this by-now routine joint activity.
This article investigates mundane photo taking practices with personal mobile devices in the co-presence of others, as well as “divergent” self-initiated smartphone use, thereby exploring the impact of everyday technologies on social interaction. Utilizing multimodal conversation analysis, we examined sequences in which young adults take pictures of food and drinks in restaurants and cafés. Although everyday interactions are abundant in opportunities for accomplishing food photography as a side activity, our data show that taking pictures is also often prioritized over other activities. Through a detailed sequential analysis of video recordings and dynamic screen captures of mobile devices, we illustrate how photographers orient to the momentary opportunities for and relevance of photo taking, that is, how they systematically organize their photographing with respect to the ongoing social encounter and the (projected) changes in the material environment. We investigate how the participants multimodally negotiate the “mainness” and “sideness” (Mondada, 2014) of situated food photography and describe some particular features of participants’ conduct in moments of mundane multiactivity.
Within a rapidly digitalising society, it is important to understand how the learning and teaching of digital skills play out in situ, particularly amongst older adults who acquire these skills later in life. This paper focuses on participants engaged in the process of learning digital skills in adult education courses. Using video recordings from adult education centres in Finland and Germany, we explore how students mobilise their teachers’ assistance when encountering problems with their smartphones, laptops or tablets. Prior research on social interaction has shown that assistance can be recruited through a variety of verbal and embodied formats. In this specific educational setting, participants can use complaints about their digital skills or mobile devices to obtain assistance. Utilising multimodal conversation analysis, we describe two basic sequence types involving students’ complaints, discuss their cross-linguistic characteristics, and reflect on their connection to this educational setting and digital devices.
This contribution investigates the use of the Czech particle jako (“like”/“as”) in naturally occurring conversations. Inspired by interactional research on unfinished or suspended utterances and on turn-final conjunctions and particles, the analysis aims to trace the possible development of jako from conjunction to a tag-like particle that can be exploited for mobilizing affiliative responses. Traditionally, jako has been described as conjunction used for comparing two elements or for providing a specification of a first element [“X (is) like Y”]. In spoken Czech, however, jako can be flexibly positioned within a speaking turn and does not seem to operate as a coordinating or hypotactic conjunction. As a result, prior studies have described jako as a polyfunctional particle. This article will try to shed light on the meaning of jako in spoken discourse by focusing on its apparent fuzzy or “filler” uses, i.e., when it is found in a mid-turn position in multi-unit turns and in the immediate vicinity of hesitations, pauses, and turn suspensions. Based on examples from mundane, video-recorded conversations and on a sequential and multimodal approach to social interaction, the analyses will first show that jako frequently frames discursive objects that co-participants should respond to. By using jako before a pause and concurrently adopting specific embodied displays, participants can more explicitly seek to mobilize responsive action. Moreover, as jako tends to cluster in multi-unit turns involving the formulation of subjective experience or stance, it can be shown to be specifically designed for mobilizing affiliative responses. Finally, it will be argued that the potential of jako to open up interactive turn spaces can be linked to the fundamental comparative semantics of the original conjunction.
This article examines how the most frequent imperative forms of the verb to show in German (zeig mal) and Czech (ukaž) are deployed in object-centred sequences. Specifically, it focuses on smartphone-based showing activities as these were the main sequential environments of show imperatives in the datasets investigated. In both languages, the imperative form does not merely aim to elicit a responsive action from the smartphone holder (such as making the device available) but projects an individual course of action from the requester’s side in the form of an immediate visual inspection of the digital content. This inspection is carried out as part of a joint course of action, allowing the recipient to provide a more detailed response to a prior action. Therefore, this specific imperative form is proven to be cross-linguistically suited to technology-mediated inspection sequences.
The Lyon’s team research task consists in the study of the way in which multilingual resources are mobilized in team work within collaborative activities; how they are exploited in a specific way in order both to enhance collaboration and to respect the specificities of the members’ linguistic competences and practices within the team. Central to our analytical work, which is inspired by ethnomethodological conversation analysis, is the relationship between multilingual resources and the situated organization of linguistic uses and of social practices.
You might not know what a “smombie” is, but you have certainly already met one today. In public streets and places, the so-called “smartphone zombies” regularly cross our ways. They walk slowly, in peculiar ways, their eyes and fingers focused on their smartphone displays. While some cities have already introduced specific walking lanes or ground-level traffic signs for smartphone users “on the go”, it is not only road safety that is at stake. Frequently hunching over our phones causes cervical pain, we are addicted to likes on social media, and the fear of missing out prevents us from switching off our phones. If asked if mobile device use is possibly harmful to our bodies and minds, most people would spontaneously agree. Our social skills seem to constantly diminish since smartphones have become an everyday tool: we stick to them like glue while waiting for the bus, while walking, while eating, even while being with others. Will we turn into social zombies in the end?
Having the necessary skills for staying in contact with friends and relatives through digital devices is crucial in today’s world. As the current COVID-19 pandemic shows, this holds especially true for the elderly. Being quarantined and restricted from physically meeting people, various communication technologies are more important than ever for staying social and informed on current events. In nursing homes, staff members are now finding new ways for staying in touch with family members by assisting residents in making video calls with mobile devices.
But what if elderly people cannot rely on personal assistance for accessing these alternative means of communication? This raises the general question of how older people can and do learn to use such technologies. Although the internet is full of guides and instructional videos on how to use smartphones or tablets, they are a cold comfort to someone who may not even know what an internet browser is.
Especially for digital newcomers, the tried and true method of face-to-face instruction is invaluable. While many older people turn to their children or grandchildren for help in all things digital, courses specifically tailored for elderly users are also increasingly popular.
More and more governmental initiatives and associations indeed acknowledge the already existing interest of elderly citizens in digital tools and their growing need to receive customized training (e.g. “SeniorSurf” and “Kansalaisen digitaidot” in Finland or “Silver Tipps” in Germany). For a researcher of social interaction, these courses can also provide a valuable window for discovering what it looks and sounds like to learn to use essential but sometimes alien technologies.
Our research task consists in the study of the way in which multilingual resources are mobilized in team work within collaborative activities; how they are exploited in a specific way in order both to enhance collaboration and to respect the specificities of the members’ linguistic competences and practices within the team. Central to our analytical work, which is inspired by ethnomethodological conversation analysis, is the relationship between multilingual resources and the situated organization of linguistic uses and of social practices. These two aspects are reflexively articulated, multilingual resources being shaped by the very contexts of their use and activities being constrained and thus structured by the available resources.
L’équipe de Lyon étudie la façon dont les ressources plurilingues sont mobilisées dans des activités collaboratives au sein du travail d’équipe. La démarche analytique est inspirée de l’Analyse Conversationnelle d’emprunte ethnomethodologique, et considère comme centrale la relation entre ressources plurilingues et organisation située des usages linguistiques et des pratiques sociales. Ces deux aspects sont réflexivement articulés, les ressources plurilingues étant modelées par leur contexte d’utilisation, et les activités étant mutuellement contraintes et structurées par les ressources disponibles.
We are witnessing an emerging digital revolution. For the past 25–30 years, at an increasing pace, digital technologies—especially the internet, mobile phones and smartphones—have transformed the everyday lives of human beings. The pace of change will increase, and new digital technologies will become even more tightly entangled in human everyday lives. Artificial intelligence (AI), the Internet of Things (IoT), 6G wireless solutions, virtual reality (VR), augmented reality (AR), mixed reality (XR), robots and various platforms for remote and hybrid communication will become embedded in our lives at home, work and school.
Digitalisation has been identified as a megatrend, for example, by the OECD (2016; 2019). While digitalisation processes permeate all aspects of life, special attention has been paid to its impact on the ageing population, everyday communication practices, education and learning and working life. For example, it has been argued that digital solutions and technologies have the potential to improve quality of life, speed up processes and increase efficiency. At the same time, digitalisation is likely to bring with it unexpected trends and challenges. For example, AI and robots will doubtlessly speed up or take over many routine-based work tasks from humans, leading to the disappearance of certain occupations and the need for re-education. This, in turn, will lead to an increased demand for skills that are unique to humans and that technologies are not able to master. Thus, developing human competences in the emerging digital era will require not only the mastering of new technical skills, but also the advancement of interpersonal, emotional, literacy and problem-solving skills.
It is important to identify and describe the digitalisation phenomena—pertaining to individuals and societies—and seek human-centric answers and solutions that advance the benefits of and mitigate the possible adverse effects of digitalisation (e.g. inequality, divisions, vulnerability and unemployment). This requires directing the focus on strengthening the human skills and competences that will be needed for a sustainable digital future. Digital technologies should be seen as possibilities, not as necessities.
There is a need to call attention to the co-evolutionary processes between humans and emerging digital technologies—that is, the ways in which humans grow up with and live their lives alongside digital technologies. It is imperative to gain in-depth knowledge about the natural ways in which digital technologies are embedded in human everyday lives—for example, how people learn, interact and communicate in remote and hybrid settings or with artificial intelligence; how new digital technologies could be used to support continuous learning and understand learning processes better and how health and well-being can be promoted with the help of new digital solutions.
Another significant consideration revolves around the co-creation of our digital futures. Important questions to be asked are as follows: Who are the ones to co-create digital solutions for the future? How can humans and human sciences better contribute to digitalisation and define how emerging technologies shape society and the future? Although academic and business actors have recently fostered inclusion and diversity in their co-creation processes, more must be done. The empowerment of ordinary people to start acting as active makers and shapers of our digital futures is required, as is giving voice to those who have traditionally been silenced or marginalised in the development of digital technology. In the emerging co-creation processes, emphasis should be placed on social sustainability and contextual sensitivity. Such processes are always value-laden and political and intimately intertwined with ethical issues.
Constant and accelerating change characterises contemporary human systems, our everyday lives and the environment. Resilience thinking has become one of the major conceptual tools for understanding and dealing with change. It is a multi-scalar idea referring to the capacity of individuals and human systems to absorb disturbances and reorganise their functionality while undergoing a change. Based on the evolving new digital technologies, there is a pressing need to understand how these technologies could be utilised for human well-being, sustainable lifestyles and a better environment. This calls for analysing different scales and types of resilience in order to develop better technology-based solutions for human-centred development in the new digital era.
This white paper is a collaborative effort by researchers from six faculties and groups working on questions related to digitalisation at the University of Oulu, Finland. We have identified questions and challenges related to the emerging digital era and suggest directions that will make possible a human-centric digital future and strengthen the competences of humans and humanity in this era.
Esipuhe/Preface
(2020)
Lors de la négociation située de l'alternance des tours de parole en interaction (Sacks, Schegloff et Jefferson, 1974), les participants s'orientent vers la complétude possible des unités de construction de tour. Grâce à une complétion différée d'un tour de parole précédent, un locuteur peut revendiquer son droit à la parole au-delà d'un tour intercalaire d'un autre locuteur. Cet article exploite différentes formes de cette "delayed completion" (Lerner, 1989) en français parlé. À l'aide du cadre théorique de l'Analyse conversationnelle (ten Have, 1999), nous démontrerons que ce procédé ne relève pas uniquement d'une alternance de tour de parole problématique, mais aussi de séquences collaboratives, qui sont en lien étroit avec le phénomène des constructions syntaxiques collaboratives. En s'intéressant à ces structures syntaxiques émergentes, il est possible de démontrer la négociation située et locale - tour par tour – du droit à la parole et de la dynamique de l'alternance des tours en conversation ordinaire. A base d'une collection d'extraits issus d'interactions naturelles enregistrées en audio ou en vidéo, différentes manières de revendiquer ou de partager son tour seront illustrées. Lors des analyses, une attention particulière sera dédiée à quelques phénomènes récurrents dans les séquences de complétion différée. Ainsi, l'exploitation de certaines conjonctions en tant que marqueurs discursifs ou la présence d'allongements vocaliques en fin du premier segment semblent indiquer des co-occurrences de ressources audibles spécifiques à différents types de complétion différée en conversation française.
Alors que de nombreuses études en analyse conversationnelle se sont intéressées à la manière dont des locuteurs co-construisent un tour de parole (notamment sur le plan syntaxique et prosodique), la façon dont la co-construction est ensuite évaluée n'a pas encore été étudiée en profondeur au sein de la littérature interactionniste. Ici, nous étudions deux pratiques permettant à un locuteur de valider une co-construction, à savoir l'acquiescement simple et l'hétéro-répétition de la complétion. En menant une analyse séquentielle et multimodale de plusieurs séquences de co-construction en français, nous montrons qu’à travers ces deux procédés – qui semblent au premier abord similaires dans leur fonctionnement – les locuteurs effectuent une évaluation très différente : tandis que l'acquiescement simple valide la complétion proposée uniquement comme une version possible, l'hétéro-répétition la valide comme étant une complétion complètement adéquate. Cette contribution met en évidence que les interactants exploitent des ressources audibles aussi bien que visibles afin de manifester si et dans quel sens ils acceptent la complétion de leur tour de parole de la part d’un coparticipant. Nous soulignons l’importance d’étudier en détail les différents formatages possibles des tours évaluant une complétion afin de pouvoir distinguer différentes formes « d’acceptation » et de révéler la manière dont les locuteurs peuvent finement négocier leur position en tant que (co-)auteur ou destinataire d’un tour de parole.