Refine
Year of publication
Document Type
- Article (26)
- Part of a Book (18)
- Conference Proceeding (3)
- Other (2)
- Report (2)
- Working Paper (2)
- Doctoral Thesis (1)
- Master's Thesis (1)
- Review (1)
Language
- English (25)
- French (17)
- German (12)
- Multiple languages (2)
Keywords
- Konversationsanalyse (42)
- Interaktion (39)
- conversation analysis (18)
- Multimodalität (16)
- Gespräch (14)
- Mehrsprachigkeit (11)
- Deutsch (10)
- Ethnomethodologie (9)
- Mobiles Endgerät (9)
- Sprecherwechsel (9)
Publicationstate
- Veröffentlichungsversion (36)
- Zweitveröffentlichung (15)
- Postprint (12)
Reviewstate
Publisher
In this contribution we analyse how mobile device users in face-to-face communication jointly negotiate the boundaries and action spaces between digital and non-digital, shared and individual, public and private. Instead of conceptualising digital and face-to-face, i. e., non-digital, communication as separate, more recent research emphasises that social practices relying on mobile devices increasingly connect physical and virtual communicative spaces. Using multimodal conversation analysis, we investigate the situated use of mobile devices and media in social interaction. Excerpts from videotaped everyday conversations illustrate how participants frame their smartphone use in the presence of others, such as when looking at digital pictures, or when recording voice messages. A detailed analysis of verbal and embodied conduct shows how participants negotiate and interpret the connection or separation of digital and non-digital activities and possible forms of participation within these. (Digital) publicness or privacy are therefore to be understood as an interactive accomplishment.
This article investigates mundane photo taking practices with personal mobile devices in the co-presence of others, as well as “divergent” self-initiated smartphone use, thereby exploring the impact of everyday technologies on social interaction. Utilizing multimodal conversation analysis, we examined sequences in which young adults take pictures of food and drinks in restaurants and cafés. Although everyday interactions are abundant in opportunities for accomplishing food photography as a side activity, our data show that taking pictures is also often prioritized over other activities. Through a detailed sequential analysis of video recordings and dynamic screen captures of mobile devices, we illustrate how photographers orient to the momentary opportunities for and relevance of photo taking, that is, how they systematically organize their photographing with respect to the ongoing social encounter and the (projected) changes in the material environment. We investigate how the participants multimodally negotiate the “mainness” and “sideness” (Mondada, 2014) of situated food photography and describe some particular features of participants’ conduct in moments of mundane multiactivity.
In this chapter, we will investigate smartphone-based showing sequences in everyday social encounters, that is, moments in which a personal mobile device is used for presenting (audio-)visual content to co-present participants. Despite a growing interest in object-centred sequences and mundane technology use, detailed accounts of the sequential, multimodal, and material dimensions of showing sequences are lacking. Based on video data of social interactions in different languages and on the framework of multimodal interaction analysis, this chapter will explore the link between mobile device use and social practices. We will analyse how smartphone showers and their recipients coordinate the manipulation of a technological object with multiple courses of action, and reflect upon the fundamental complexity of this by-now routine joint activity.
This study investigates other-initiated repair and its embodied dimension in casual English as lingua franca (ELF) conversations, thereby contributing to the further understanding of multimodal repair practices in social interaction. Using multimodal conversation analysis, we focus on two types of restricted other-initiation of repair (OIR): partial repeats preceded or followed by the question word what (i.e., what X?/X what?) and copular interrogative clauses (i.e., what is X). Partial repeats with what produced with rising final intonation are consistently accompanied by a head poke and treated as relating to troubles in hearing, with the repair usually consisting of a repeat. In contrast to these partial repeats, copular interrogative clauses are produced with downward final intonation and accompanied by face-related embodied conduct. The what is X OIRs primarily target code-switched lexical items, the understanding of which is critical for maintaining the repair initiator’s involvement in the ongoing sequence. This study also contributes some general reflections on the possible complexity of OIR and repair practices from a multimodal perspective.
This presentation deals with collaborative turn-sequences (Lerner 2004), a syntactically coherent unit of talk that is jointly formulated by at least two speakers, in Czech and German everyday conversations. Based on conversation analysis (e.g., Schegloff 2007) and a multimodal approach to social interaction (e.g., Deppermann/Streeck 2018), we aim at comparing recurrent patterns and action types within co-constructional sequences in both languages. The practice of co-constructing turns-at-talk has been described for typologically different languages, especially for English (e.g., Lerner 1996, 2004), but also for languages such as Japanese (Hayashi 2003) or Finnish (Helasvuo 2004). For German, various forms and functions of co-constructions have already been investigated (e.g., Brenning 2015); for Czech, a detailed, interactionally based description is still pending (but see some initial observations in, e.g., Hoffmannová/Homoláč/Mrázková (eds.) 2019). Although the existence of co-constructions in different languages points to a cross-linguistic conversational practice, few explicitly comparative studies exist (see, e.g., Lerner/Takagi 1999, for English and Japanese). The language pair Czech-German has mainly been studied with respect to language contact and without specifically considering spoken language or complex conversational sequences (e.g., Nekula/Šichová/Valdrová 2013). Therefore, our second aim is to sketch out a first comparison of co-constructional sequences in German and Czech, thereby contributing to the growing field of comparative and cross-linguistic studies within conversation analysis (e.g., Betz et al. (eds.) 2021; Dingemanse/Enfield 2015; Sidnell (ed.) 2009). More specifically, we will present three main sequential patterns of co-constructional sequences, focusing on the type of action a second speaker carries out by completing a first speaker’s possibly incomplete turn-at-talk, and on how the initial speaker then responds to
this suggested completion (Lerner 2004). Excerpts from video recordings of Czech and German ordinary conversations will illustrate these recurrent co-constructional sequence types, i.e., offering help during word searches (see example 1 above), displaying understanding, or claiming independent knowledge. The third objective of this paper is to underline the participants’ orientation to similar interactional problems, solved by specific syntactic and/or lexical formats in Czech and German. Considering the more recent focus on the embodied dimension of co-constructional practices (e.g., Dressel 2020), we will also investigate the multimodal formatting of a started utterance as more or less “permeable” (Lerner 1996) for co-participant completion, the participants’ mutual embodied orientation, and possible embodied responses to others’ turn-completions (such as head nods or eyebrow flashes, cf. De Stefani 2021). More generally, this contribution reflects on the possibilities and challenges of a cross-linguistic comparison of complex multimodal sequences.
The ubiquity of smartphones has been recognised within conversation analysis as having an impact on conversational structures and on the participants’ interactional involvement. However, most of the previous studies have relied exclusively on video recordings of overall encounters and have not systematically considered what is taking place on the device. Due to the personal nature of smartphones and their small displays, onscreen activities are of limited visibility and are thus potentially opaque for both the co-present participants (“participant opacity”) and the researchers (“analytical opacity”). While opacity can be an inherent feature of smartphones in general, analytical opacity might not be desirable for research purposes. This chapter discusses how a recording set-up consisting of static cameras, wearable cameras and dynamic screen captures allowed us to address the analytical opacity of mobile devices. Excerpts from multi-source video data of everyday encounters will illustrate how the combination of multiple perspectives can increase the visibility of interactional phenomena, reveal new analytical objects and improve analytical granularity. More specifically, these examples will emphasise the analytical advantages and challenges of a combined recording set-up with regard to smartphone use as multiactivity, the role of the affordances of the mobile device, and the prototypicality and “naturalness” of the recorded practices.
This contribution investigates the use of the Czech particle jako (“like”/“as”) in naturally occurring conversations. Inspired by interactional research on unfinished or suspended utterances and on turn-final conjunctions and particles, the analysis aims to trace the possible development of jako from conjunction to a tag-like particle that can be exploited for mobilizing affiliative responses. Traditionally, jako has been described as conjunction used for comparing two elements or for providing a specification of a first element [“X (is) like Y”]. In spoken Czech, however, jako can be flexibly positioned within a speaking turn and does not seem to operate as a coordinating or hypotactic conjunction. As a result, prior studies have described jako as a polyfunctional particle. This article will try to shed light on the meaning of jako in spoken discourse by focusing on its apparent fuzzy or “filler” uses, i.e., when it is found in a mid-turn position in multi-unit turns and in the immediate vicinity of hesitations, pauses, and turn suspensions. Based on examples from mundane, video-recorded conversations and on a sequential and multimodal approach to social interaction, the analyses will first show that jako frequently frames discursive objects that co-participants should respond to. By using jako before a pause and concurrently adopting specific embodied displays, participants can more explicitly seek to mobilize responsive action. Moreover, as jako tends to cluster in multi-unit turns involving the formulation of subjective experience or stance, it can be shown to be specifically designed for mobilizing affiliative responses. Finally, it will be argued that the potential of jako to open up interactive turn spaces can be linked to the fundamental comparative semantics of the original conjunction.
Within a rapidly digitalising society, it is important to understand how the learning and teaching of digital skills play out in situ, particularly amongst older adults who acquire these skills later in life. This paper focuses on participants engaged in the process of learning digital skills in adult education courses. Using video recordings from adult education centres in Finland and Germany, we explore how students mobilise their teachers’ assistance when encountering problems with their smartphones, laptops or tablets. Prior research on social interaction has shown that assistance can be recruited through a variety of verbal and embodied formats. In this specific educational setting, participants can use complaints about their digital skills or mobile devices to obtain assistance. Utilising multimodal conversation analysis, we describe two basic sequence types involving students’ complaints, discuss their cross-linguistic characteristics, and reflect on their connection to this educational setting and digital devices.
This article examines how the most frequent imperative forms of the verb to show in German (zeig mal) and Czech (ukaž) are deployed in object-centred sequences. Specifically, it focuses on smartphone-based showing activities as these were the main sequential environments of show imperatives in the datasets investigated. In both languages, the imperative form does not merely aim to elicit a responsive action from the smartphone holder (such as making the device available) but projects an individual course of action from the requester’s side in the form of an immediate visual inspection of the digital content. This inspection is carried out as part of a joint course of action, allowing the recipient to provide a more detailed response to a prior action. Therefore, this specific imperative form is proven to be cross-linguistically suited to technology-mediated inspection sequences.
We are witnessing an emerging digital revolution. For the past 25–30 years, at an increasing pace, digital technologies—especially the internet, mobile phones and smartphones—have transformed the everyday lives of human beings. The pace of change will increase, and new digital technologies will become even more tightly entangled in human everyday lives. Artificial intelligence (AI), the Internet of Things (IoT), 6G wireless solutions, virtual reality (VR), augmented reality (AR), mixed reality (XR), robots and various platforms for remote and hybrid communication will become embedded in our lives at home, work and school.
Digitalisation has been identified as a megatrend, for example, by the OECD (2016; 2019). While digitalisation processes permeate all aspects of life, special attention has been paid to its impact on the ageing population, everyday communication practices, education and learning and working life. For example, it has been argued that digital solutions and technologies have the potential to improve quality of life, speed up processes and increase efficiency. At the same time, digitalisation is likely to bring with it unexpected trends and challenges. For example, AI and robots will doubtlessly speed up or take over many routine-based work tasks from humans, leading to the disappearance of certain occupations and the need for re-education. This, in turn, will lead to an increased demand for skills that are unique to humans and that technologies are not able to master. Thus, developing human competences in the emerging digital era will require not only the mastering of new technical skills, but also the advancement of interpersonal, emotional, literacy and problem-solving skills.
It is important to identify and describe the digitalisation phenomena—pertaining to individuals and societies—and seek human-centric answers and solutions that advance the benefits of and mitigate the possible adverse effects of digitalisation (e.g. inequality, divisions, vulnerability and unemployment). This requires directing the focus on strengthening the human skills and competences that will be needed for a sustainable digital future. Digital technologies should be seen as possibilities, not as necessities.
There is a need to call attention to the co-evolutionary processes between humans and emerging digital technologies—that is, the ways in which humans grow up with and live their lives alongside digital technologies. It is imperative to gain in-depth knowledge about the natural ways in which digital technologies are embedded in human everyday lives—for example, how people learn, interact and communicate in remote and hybrid settings or with artificial intelligence; how new digital technologies could be used to support continuous learning and understand learning processes better and how health and well-being can be promoted with the help of new digital solutions.
Another significant consideration revolves around the co-creation of our digital futures. Important questions to be asked are as follows: Who are the ones to co-create digital solutions for the future? How can humans and human sciences better contribute to digitalisation and define how emerging technologies shape society and the future? Although academic and business actors have recently fostered inclusion and diversity in their co-creation processes, more must be done. The empowerment of ordinary people to start acting as active makers and shapers of our digital futures is required, as is giving voice to those who have traditionally been silenced or marginalised in the development of digital technology. In the emerging co-creation processes, emphasis should be placed on social sustainability and contextual sensitivity. Such processes are always value-laden and political and intimately intertwined with ethical issues.
Constant and accelerating change characterises contemporary human systems, our everyday lives and the environment. Resilience thinking has become one of the major conceptual tools for understanding and dealing with change. It is a multi-scalar idea referring to the capacity of individuals and human systems to absorb disturbances and reorganise their functionality while undergoing a change. Based on the evolving new digital technologies, there is a pressing need to understand how these technologies could be utilised for human well-being, sustainable lifestyles and a better environment. This calls for analysing different scales and types of resilience in order to develop better technology-based solutions for human-centred development in the new digital era.
This white paper is a collaborative effort by researchers from six faculties and groups working on questions related to digitalisation at the University of Oulu, Finland. We have identified questions and challenges related to the emerging digital era and suggest directions that will make possible a human-centric digital future and strengthen the competences of humans and humanity in this era.