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Gesprächsanalytische Förderung kommunikativer Kompetenzen von Medizinern und Psychologen

  • This paper argues for the need of training doctors in order to improve their skills of listening to patients and of conducting the interaction with them. It argues for applied discourse analysis as an approach to medical discourse which provides for the soundest empirical basis for developing training schedules. The article shortly reviews the basic procedures and stocks of knowledge which are proper to applied discourse analysis. It then turns to the improvement of doctors' skills of active listening to the patient of and analyzing his/her communicative displays, e.g. regarding emotions, subjective theories of illness and identity concerns of his/her sufferings. Finally, aspects of the improvement for doctors' communicative skills are discussed, e.g. enhancing the comprehensibility of doctors' turns at talk, the management of the patients' participation in medical dialogue and the formulation of questions.

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Author:Arnulf DeppermannORCiDGND
Parent Title (English):Health Communication
Document Type:Article
Year of first Publication:2007
Date of Publication (online):2015/01/29
Creating Corporation:Korean Academy on Communication in Healthcare
Tag:Appliec conversation analysis; Communicative competence; Conversation analysis; Doctor-patient communication; Medical communication; Therapeutic communication
GND Keyword:Arzt; Kommunikation; Konversationsanalyse; Medizin; Patient; Psychologie
First Page:116
Last Page:127
DDC classes:400 Sprache / 410 Linguistik / 410 Linguistik
Open Access?:ja
Linguistics-Classification:Gesprächsforschung / Gesprochene Sprache
Licence (German):Es gilt das UrhG