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Negotiating hearing problems in doctor-patient interaction : practices and problems of accomplishing shared reality

  • This paper deals with a case study of a first visit of a person with hearing loss to her family doctor. In the first part of the paper, basic properties of doctor-patient interaction, which are also relevant for treatment of hearing loss, are outlined: the relevance of institutional conditions for interaction, asymmetries between the participants, goal-orientation, specific conditions of trust, and the relevance of the specific genre of doctor-patient interaction. The second part of the paper presents a case study, which focuses on three interactional phenomena: a) the negotiation of the hearing loss as an existential threat to the patient and her identity; b) the discrepancy of illness theories between doctor and patient; c) the collaborative work of negotiating an intersubjectively viable description of the experience of hearing loss.

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Author:Arnulf DeppermannORCiDGND
Parent Title (English):Hearing aids communication
Publisher:Verl. für Gesprächsforschung
Place of publication:Mannheim
Editor:Maria Egbert, Arnulf Deppermann
Document Type:Part of a Book
Year of first Publication:2012
Date of Publication (online):2014/08/21
GND Keyword:Arzt; Hörverlust; Interaktionsanalyse; Medizin; Patient
First Page:90
Last Page:103
DDC classes:400 Sprache / 430 Deutsch
Open Access?:ja
Leibniz-Classification:Sprache, Linguistik
Linguistics-Classification:Pragmalinguistik / Kommunikationsforschung
Licence (German):License LogoUrheberrechtlich geschützt