@incollection{KabatnikNikendeiEhrenthaletal.2022,
  author    = {Susanne Kabatnik and Christoph Nikendei and Johannes C. Ehrenthal and Thomas Spranz-Fogasy},
  title     = {Relationship management by means of solution-oriented questions in German psychodiagnostic interviews},
  series = {Relationships in organized helping. Analyzing interaction in psychotherapy, medical encounters, coaching and in social media},
  editor    = {Claudio Scarvaglieri and Eva-Maria Graf and Thomas Spranz-Fogasy},
  publisher = {Benjamins},
  address   = {Amsterdam/Philadelphia},
  isbn      = {978-90-272-5755-0},
  issn      = {0922-842X},
  doi       = {10.1075/pbns.331.06kab},
  url       = {https://nbn-resolving.org/urn:nbn:de:bsz:mh39-112484},
  pages     = {127 -- 149},
  year      = {2022},
  abstract  = {The article addresses Solution-Oriented Questions (SOQs) as an interactional practice for relationship management in psychodiagnostic interviews. Therapeutic alliance results from the concordance of alignment, as willingness to cooperate regarding common goals, and of affiliation, as relationship based upon trust. SOQs particularly allow for both: They are situated at the end of a troublesome topic area, which is linked to low agency on the patient’s side, and they reveal understanding of and interest in the patient. Following the paradigm of Conversation Analysis and German Gespr{\"a}chsanalyse this paper analyzes the design and functions of SOQs as a means for securing and enhancing the relationship in the process of therapy. Our data comprise 15 videotaped first interviews following the manual of the Operationalized Psychodynamic Diagnostics. The analyses refer to all SOQs found but will be illustrated by means of a single conversation.},
  language  = {en}
}