@incollection{Arens2016,
  author    = {Katja Arens},
  title     = {WhatsApp: Kommunikation 2.0. Eine qualitative Betrachtung der multimedialen M{\"o}glichkeiten},
  series = {SMS, WhatsApp \& Co. Gattungsanalytische, kontrastive und variationslinguistische Perspektiven zur Analyse mobiler Kommunikation},
  editor    = {Katharina K{\"o}nig and Nils Uwe Bahlo},
  publisher = {Monsenstein und Vannerdat},
  address   = {M{\"u}nster},
  isbn      = {978-3-8405-0105-0},
  url       = {https://nbn-resolving.org/hbz:6-62319555214},
  pages     = {81 -- 106},
  year      = {2016},
  language  = {de}
}