@incollection{Deppermann2014, author = {Arnulf Deppermann}, title = {Negotiating hearing problems in doctor-patient interaction : practices and problems of accomplishing shared reality}, series = {Hearing aids communication}, editor = {Maria Egbert and Arnulf Deppermann}, publisher = {Verl. f{\"u}r Gespr{\"a}chsforschung}, address = {Mannheim}, isbn = {978-3-936656-40-4}, url = {https://nbn-resolving.org/urn:nbn:de:bsz:mh39-29757}, pages = {90 -- 103}, year = {2014}, abstract = {This paper deals with a case study of a first visit of a person with hearing loss to her family doctor. In the first part of the paper, basic properties of doctor-patient interaction, which are also relevant for treatment of hearing loss, are outlined: the relevance of institutional conditions for interaction, asymmetries between the participants, goal-orientation, specific conditions of trust, and the relevance of the specific genre of doctor-patient interaction. The second part of the paper presents a case study, which focuses on three interactional phenomena: a) the negotiation of the hearing loss as an existential threat to the patient and her identity; b) the discrepancy of illness theories between doctor and patient; c) the collaborative work of negotiating an intersubjectively viable description of the experience of hearing loss.}, language = {en} }