TY - CHAP U1 - Buchbeitrag A1 - Zinken, Jörg A1 - Rossi, Giovanni A1 - Reddy, Vasudevi ED - Taleghani-Nikazm, Carmen ED - Betz, Emma ED - Golato, Peter T1 - Doing more than expected. Thanking recognizes another’s agency in providing assistance T2 - Mobilizing Others. Grammar and lexis within larger activities N2 - In informal interaction, speakers rarely thank a person who has complied with a request. Examining data from British English, German, Italian, Polish, and Telugu, we ask when speakers do thank after compliance. The results show that thanking treats the other’s assistance as going beyond what could be taken for granted in the circumstances. Coupled with the rareness of thanking after requests, this suggests that cooperation is to a great extent governed by expectations of helpfulness, which can be long-standing, or built over the course of a particular interaction. The higher frequency of thanking in some languages (such as English or Italian) suggests that cultures differ in the importance they place on recognizing the other’s agency in doing as requested. T3 - Studies in language and social interaction - 33 KW - Kontrastive Pragmatik KW - agency KW - cooperation KW - courses of action KW - cultural diversity KW - expectation KW - gratitude KW - offers KW - recruitment KW - requests KW - thanking KW - Dank KW - Kooperation KW - Direktiv KW - Konversationsanalyse KW - Erwartung Y1 - 2020 UN - https://nbn-resolving.org/urn:nbn:de:bsz:mh39-100937 SN - 978-90-272-6158-8 SB - 978-90-272-6158-8 U6 - https://doi.org/10.1075/slsi.33.10zin DO - https://doi.org/10.1075/slsi.33.10zin SP - 253 EP - 278 PB - Benjamins CY - Amsterdam ER -